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Reviews of Grand Museum Hotel, BW Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Phoenixstraat 50-A, 2611 AM Delft, Netherlands

#26 of 38 hotels in Delft

Guests' Choice

Review Score

Based on 410 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 76 - 100

  • Reviewed: April 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location for both exploring the old city center and hopping on a train or tram. We were right on the alley window, but thankfully didn’t have too much issues with noise and excellent black out curtains for privacy!

    Stayed in April 2023

  • Reviewed: April 4, 2023

    7.0
    Could be better
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room allocated was too near to the Church which has its bells ringing all through the night, most inconvenient

    Breakfast was good

    Stayed in March 2023

  • Reviewed: March 31, 2023

    8.0
    I really enjoed the stay and would come back to the same hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    lack of staff and atmosphere in the annexe

    location and bedroom view of Old Church.

    Stayed in March 2023

  • Reviewed: March 31, 2023

    7.0
    Amazing location to explore the historic city, but very basic room
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Very basic room. Somewhat overpriced.

    Amazing location. Lovely staff. Convenient.

    Stayed in March 2023

  • Reviewed: March 25, 2023

    8.0
    The most romantic stay in the heart of Delft.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    I expected to have one double bed, but in fact there were two beds next to each other.

    We really enjoyed breakfast and the staff working at the breakfast. One of the service women gave us very good tips and advice how to explore Delft. The room was very cozy and it felt very romantic inside the room. The mattresses were very comfortable. It is nice that you can make coffee in your room. The view from the room was mesmerizing, it faced the Old Church. The location was just perfect. In overall, we were very satisfied with the stay.

    Stayed in February 2023

  • Reviewed: March 23, 2023

    7.0
    in general was nice
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights

    The windows had some mold, from moisture, so maybe the rooms should be heated more to avoid it. The rooms could use some refurbishing in general.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    8.0
    Depends on.
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom. The water pressure of the shower is too weak.

    Location and breakfast. Elevator is so helpful.

    Stayed in March 2023

  • Reviewed: March 1, 2023

    9.0
    Great location for a short stay.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cord of the lamp on the nightstand had tape wound around it. It appeared to be white medical adhesive tape, not typical electrical tape. That did not seem very safe. Also, the television in our room kept turning itself on, even though we did not touch the TV or the remote. We had to unplug it in order to sleep.

    The hotel is conveniently located very near the city center. Everything in the historic center is less than a ten-minute walk away. The staff provided helpful assistance when needed, recommending restaurants and calling a taxi, etc. Breakfast was varied and plentiful.

    Stayed in March 2023

  • Reviewed: February 26, 2023

    8.0
    Excellent location!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location. Secure public parking across the street. Wonderful breakfast. Staff is very friendly and helpful. Loved our stay and will be back.

    Stayed in February 2023

  • Reviewed: February 23, 2023

    9.0
    Comfortable stay, recommended.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights

    The staff was very helpful and friendly. The rooms were clean and comfortable. There was an issue with the heating of my first room leading to spending my first night stay in cold temperature, however, after I talked with the reception, they shortly changed my room and offered a better room. The breakfast was good and had some special items. I had requested breakfast with allergens considerations and they were helpful in explaining the ingredients to me and offering compatible foods with my request. Having a coffee/tea maker in the room was very nice.

    Stayed in February 2023

  • Reviewed: February 21, 2023

    9.0
    Great location for exploring Delft.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The bathroom could have a better design with a walk-in shower. The bathtub is not very convenient.

    We were invited to a party. The location was very convenient. Unfortunately, next day we had little time to check out city center. Great location and we will return.

    Stayed in February 2023

  • Reviewed: February 21, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Bathroom is a bit dated, rooms are very basic. For one night it was ok. For me the most important thing is that the room was very clean.

    Location, very close to the trainstation, easy to reach by car and good parking nearby Very close to city centre

    Stayed in February 2023

  • Reviewed: February 21, 2023

    8.0
    Fine
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 8 nights

    The maintenance, special in the bathroom.

    The staff service and the breakfast,The room was fine. The location close to the Train Station and to Center.

    Stayed in February 2023

  • Reviewed: February 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dangerously slippery bathtub needs fixing before an accident happens. Cleaners kept coming into the room in spite of hanging Do Not Disturb and Do Not Clean hung on door. Very irritating!

    Great location. Newly renovated room.

    Stayed in February 2023

  • Reviewed: January 31, 2023

    9.0
    very good place to stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing. everything was exellent

    perfect location. clean and the staff was very friendly.

    Stayed in January 2023

  • Reviewed: January 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was smaller than expected and a bit crowded with unnecessary furniture

    The facilities was clean an nicely decorated. Breakfast was amazing!

    Stayed in January 2023

  • Reviewed: January 8, 2023

    8.0
    lovely hotel in Delft city centre
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    good location, nice room

    Stayed in December 2022

  • Reviewed: January 1, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room wasn’t so warm

    Breakfast was fantastic. The room was cleaned and spacious

    Stayed in December 2022

  • Reviewed: December 28, 2022

    8.0
    A short Christmas stay in Delft.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    Several entrances to hotel but once yours is found no further issues. Some room bedside lights not working. Room a little dark.

    Location good. Easy to find and not far from Railway station. Quiet and only a short walk from centre.

    Stayed in December 2022

  • Reviewed: December 12, 2022

    9.0
    Excellent and good value Delft centre hotel.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    Nothing really.

    Excellent hotel near Delft centre. Great value.

    Stayed in October 2022

  • Reviewed: December 4, 2022

    8.0
    Nice hotel, warmly recommend it if staying in Delft.
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 6 nights

    The heating was poor, but probably due to the old building structure. I'm used to having at least 22C and more at home.

    Old city centre vicinity, front door tram station.

    Stayed in December 2022

  • Reviewed: December 3, 2022

    9.0
    Comfortable, clean, and in the heart of the city…
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Only that the phone and the safe box didn’t work. A refrigerator in the room would have been nice.

    The location was great and the room was very comfortable.

    Stayed in November 2022

  • Reviewed: November 19, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Breakfast was terrible

    Stayed in October 2022

  • Reviewed: November 19, 2022

    9.0
    Delft is was lovely town, we’ll be back and we’ll bring ear plugs.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    our room was close to the old church & the bell tower rang 24/7 on the hour and on the half. interrupted sleep.

    it was conveniently located to train station, restaurants , shops and the market square. staff helpful & friendly.

    Stayed in October 2022

  • Reviewed: November 16, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly noisy, but not enough to prevent sleep.

    Great breakfast, very comfortable bedding and bathroom, very well located in the center.

    Stayed in November 2022

Showing 76 - 100

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