Skip to main content
  1. Hotel reviews homepage
  2. Netherlands hotel reviews
  3. Noord-Holland hotel reviews
  4. Amsterdam hotel reviews
  5. Reviews of The Pavilions Amsterdam, The Toren

Reviews of The Pavilions Amsterdam, The Toren This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Keizersgracht 164, Amsterdam City Center, 1015 CZ Amsterdam, Netherlands

#38 of 462 hotels in Amsterdam

Guests' Choice

Review Score

Based on 601 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.1

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 3, 2024

    10
    Elegant classy baroque historic
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely atmosphère

    Stayed in May 2024

  • Reviewed: April 18, 2024

    10
    Toren lived up to our high expectations
    • Leisure trip
    • Couple
    • Deluxe room with Canal View
    • Stayed 4 nights

    Street noise. I suppose this is inescapable in Amsterdam.

    Great location. Front desk staff were consistently helpful with bookings, directions, and recommendations. Room with canal view was spacious and well done design-wise. Bar had great drinks and doubled as the breakfast room.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very nice hotel in top location.
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet in the hotel room.

    I had an unexpected stopover in Amsterdam due to a missed connecting flight and booked the room on a very short notice late night. Upon my arrival just 40 min later, hotel staff knew my name and I found personalised welcome card in my room together with some sweets. Extremely friendly and helpful staff, especially Linda.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    I was amazed by the great helpful staff, always a nice word a smile and ready to help. Just do your selve a favour ty it
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well sorry to say there was Nothing wrong with this Hotel was 1 from start to end

    OMG this hotel is just Fantastic in all sense of the word. From greeting from front desk to great rooms nice cleaning staff and great resto staff. What to say just Fantastic setvice and Hotel. Very nice breakfast with great choices. Highly recomend this property. Thumbs up

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Garden Cottage
    • Stayed 3 nights

    Pricing is a little steep

    Pretty much everything and the staff are very friendly

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Great location and very cute inside.
    • Leisure trip
    • Couple
    • Executive Suite with Spa Bath
    • Stayed 1 night

    Room could have been cleaned better. Lots of dust and crumbs on shelves and in corners.

    Bar was wonderful and cozy. Breakfast was amazing and they kept the food and coffee coming! Our room, in a little building behind the main building, had two great skylights, steam shower and nice amenities.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    The property is centrally located and within walking distance from all major attractions, shops and other amenities. The
    • Business trip
    • Solo traveler
    • Single Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Although the hotel and staff are great I think there are properties in the area that offer better value for money.

    The property is centrally located and within walking distance from all major attractions, shops and other amenities. The hotel is beautifully done and furnished.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Great location and wonderful and memorable stay!
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 6 nights

    The attentive staff and beautifully decorated hotel made for a wonderful stay. Our room was very comfortable with a garden view. We were within walking distance to shops and restaurants. We enjoyed walking and exploring the old city.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Excellent Amsterdam experience!!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds in NL are narrower than other countries. Not much can be done about this. Canal homes have very narrow staircases.

    Great location and a boutique hotel in traditional canal home. They had a nice breakfast and bar with kitchen service. Great bathroom and shower.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    5 Star Quality.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    What an amazing incredible stay that me and my wife recently had at the 5 star luxury hotel! The entire staff went above and beyond to meet each and every request that was ask from the time we arrived until the time we departed. It was truly more than we expected. We will forever be grateful for, as we say from the south of USA , the first class “warm hospitality.” Our stay was so welcoming that we have booked our return stay with them before departing back home. A must stay if you ever visiting Amsterdam!! The BEST! Tip: We love luxury and always looking for excellent service with warm hospitality and this was over the top!!!!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Wow, amazing place to stay!!!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    The beds are tiny and I almost rolled off several times in the middle of the night

    The Toren is amazing! The location is amazing,the staff were all so nice and made us feel so welcome! The aesthetics are just beautiful! The big bathtub in the room is fantastic! I was so shocked, they left me a handwritten note and a jar of candy! They have robes and slippers in the room.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Would go back but would specify that we wanted to be in main hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    The room was a little gloomy and was not in the main hotel.

    The staff were friendly and helpful. The breakfast was excellent. The front of house staff gave good advice on attractions and restaurants. Everyone else including the cleaners were polite and friendly, made the stay and experience of being in amsterdam more enjoyable. The flowers and the decor in the main hotel were charming.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Nice hotel in a great location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very little to complain about. The only minor thing was we thought the carpet in the room probably could have used a clean….it wasn’t obviously dirty but looked a bit tired. The rest of the room was absolutely spotless.

    Staff were all really nice and helpful, the bar/breakfast area was gorgeous, the bed was comfortable, and the room was quiet for sleeping at night

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Will definitely come back!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Very clean, great location, good breakfast. Stephano at reception was really amazing. If you want him to find a easy way to book any tourism attraction he is very much helpful.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Canal View
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive hotel and very expensive parking - EUR 150/day !

    Great locations and friendly personal.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Thoroughly enjoyable 3 night stay in a beautiful hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Hairdryer was poor. No power. No drinks in minibar?

    The location is excellent. Very quiet at night. Breakfast was delicious with plenty of choice.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Very nice expensive hotel
    • Leisure trip
    • Couple
    • Standard Double Room with Canal View
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom design

    Very good

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Beautiful old world hotel in perfect location
    • Leisure trip
    • Group
    • Canal View Deluxe Triple Room with Spa Bath - Private House
    • Stayed 3 nights

    Breakfast service was hit or miss. A lot of mistakes -- bringing the wrong items, forgetting things we asked for. It also seems a bit overpriced. Carpets in our room (401) were stained in many places and kind of gross.

    Location was perfection. Front desk staff very friendly (if not always super informed). Decor and style of the room were lovely.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Perfect location, friendly and helpful staff!
    • Leisure trip
    • Couple
    • Deluxe room with Canal View
    • Stayed 3 nights
    • Submitted from a mobile device

    The only minor suggestion we have for improvement is to upgrade the towels; they seemed a bit old and worn. Everything else was wonderful!

    We loved our stay at this beautiful hotel! The hotel is located on a quiet street with easy access to many of Amsterdam's top sights via a short walk or nearby public transportation connections. The room was spacious and comfortable, and the staff were friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Canal View
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were very helpful with dining recommendations

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great hotel with friendly staff
    • Leisure trip
    • Group
    • Canal View Superior Deluxe Room with Spa Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location. Away from the noisy areas

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Thoroughly enjoyed will be back!
    • Business trip
    • Solo traveler
    • Single Room with Shower
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff were wonderful. Quiet room, comfortable bed. Good location, 15 minute walk to city core, one of the best restaurants in the world a 15 min walk.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Great place and central
    • Leisure trip
    • Couple
    • Canal View Superior Deluxe Room with Spa Bath
    • Stayed 5 nights
    • Submitted from a mobile device

    Friendliness of the staff, good location.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Great Hotel with fresh breakfast and a unique atmosphere
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    great breakfast, big rooms and overall centrally located. Can warmly recommend this hotel

    Stayed in March 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: