Room was basic. Not enough closets or drawers to hang or shelve any belongings so we used the room seats to place bagage. Bath tub was an old, slippery and deep one not safe to get in and out. Shower was old style. No coffee and tea facility other than the lounge area therefore sitting in the room despite large space did not give much pleasure.

Lounge area was cosy and comfortable like a living room. Breakfast was rich and plenty if one pays extra. Generally guests are quiet and behave gently. There is no disturbance.

Stayed in December 2023

Rainfall shower little broken

Design

Stayed in December 2023

Breakfast area/buffet was very crowded (9am on a Monday in October) and not easy to access. Limited seating but we still enjoyed it!

Spacious and comfortable apartment in a great location. Nice decor and very quiet even though in walking distance to train station. Love the breakfast/lounge/reception across the street. Breakfast was delicous. Very accommodating staff and appreciated the luggage storage on our departure day.

Stayed in October 2023

Nothing that I can think of

Great location, comfortable rooms, very friendly staff

Stayed in August 2023

Bathroom sink clogged (fixed), very small mini fridge in overheated cabinet, broken coffee maker in room. Free coffee available in lobby.

Great location, friendly and helpful staff. Comfortable beds. Very close to train and bus connections.

Stayed in October 2023

Although it is called an apartment, not even a kettle is provided.

The room is spacious, clean and comfortable. The location is good, being within 20 minutes walking distance from various famous scenic spots. The staff are friendly and helpful.

Stayed in September 2023

Poorly cleaned both in the room and bathroom. The kitchen equipment is old and worn out.

Convenient location. Large apartments.

Stayed in September 2023

AC was not working well and making noise .also check out time was 11 which is early as far as I know.

There fruit available and coffee that you could take any time

Stayed in September 2023

The room did not include a stovetop despite being advertised as an apartment.

The room was very clean and the location was superb (right next to the train station).

Stayed in August 2023

The dishes that were in the apartment werent clean.

Great location, very nice and helpful staff. Nice studio-apartment on walking distance of the station and the centre of Maastricht. There is a garage where you can park your car or bike.

Stayed in September 2023

Air con could be cooler.

Great location and nice decor. We loved the extra touches such as free tea/coffee, soup etc in the lounge. Very friendly staff.

Stayed in August 2023

I had paid for early checkin as travelling from France, but the keys were handed over late. The checking was from 12 as requested but keys handed over post 1. The rooms need to be cleaned a little better. There was no vacum done and trash was not collected daily.

The location is next to the station thus really good. The room was spacious and i have stayed it before. Beds are comfy and televion offers english channels ( unlike others) There is free tea and cofee and nuts kept in reception ( real good bonus) The pricess of beer and food is resonable. Overall an excellent stay

Stayed in July 2023

Little far to the old city center. Expensive without breakfast.Breakfast must be included in the price

Good Spacious rooms. Clean.Above avarage for a family.

Stayed in June 2023

The bathroom door has a glass window, I was by myself so it’s wasn’t an issue, but could be a bit uncomfortable if you’re traveling with someone else.

Nice room with high ceilings, airco, coffee maker and comfortable bed. The bathroom has a bath (this does happen that often!). Staff is super friendly and the check-in/check-out process is fast.

Stayed in June 2023

The double room without the kitchen is significantly less maintained as the regular apartment with kitchen, there was mold on the bathroom tiles and the shower hose fell off a minute after showering :/ Additionally, I checked in at midnight and came to a room that was not cleaned after the previous guest.

The staff is very nice, after I found out the room was not cleaned they immediately called other hotels around to see if there is any availability and were willing to call me a taxi. However, there was no availability so the receptionist quickly cleaned the room. They also offered me free breakfast for both days and upgraded me to the bigger apartment for the second night which was very cozy and clean. They apologised and tried to make up for it as much as possible. The breakfast was also great.

Stayed in June 2023

Perhaps a coffee machine in the bedroom, would have made the mornings nicer, but you can pop across the road and the coffee from the reception

The rooms are spacious and clean, everything was very comfortable. The place is across the road from the train station and a short walk into tow. The lounge are in the main reception is a great place to hang out and there's always something on offer to eat. Also we had massages in the attached spa which was great.

Stayed in April 2023

look like rarely cleaning under the extra bed. the other things just good

all the staff are friendly, the room good enough to accomodate 3 of us

Stayed in May 2023

the staff when we came back in the evening: very unfriendly

nice appartment

Stayed in April 2023

The staff was very friendly and helpful, the room was outstandingly clean and tidy and the free coffee and tea offer was a great way to end our stay in Maastricht.

Stayed in April 2023

The staff at the reception desk were very nice and obliging. You immediately feel at home at Townhouse apartments. We particularly appreciated that water, hot drinks and soup together with the added bonus of Easter eggs were offered on the house :) The apartments are in an excellent location, just minutes away from the train station. The apartment was spacious and cozy with the only problem being a seemingly faulty coffee machine.

Stayed in April 2023

It was actually a bathroom and bed area with public space living area - not technically an apt.

Coffee machines, baggage storage

Stayed in March 2023

When I booked online it was clearly stated that I was booking a room with microwave and fridge. The room had neither, not even a kettle which we provided. This was not indicated on booking.

Stayed in February 2023

Room right next to the street and a somewhat unclean bathroom.

Comfortable large bed

Stayed in November 2022

the check in process wasn’t smooth. we came with car and have booked a parking spot in the garage. unfortunately when we enter the garage, it was full and we have to go to a different location. the hotel should have keep track on the number of cars in the garage so we don’t need to drive in and out because there’s no parking spot. when we came to the room, we booked the room for 3 adults but the hotel never set up the sofa bed. i have to came down to ask for bed sheet, blanket and pillow and set up my own bed. there’s no information about the wifi, no soap inside the bathroom. keep in mind that’s no phone to the receptionist and the location of the receptionist is on the opposite of the apartment, hence i have to keep crossing the road to ask for every single details.

location is convenient, near to the central station.

Stayed in December 2022