189 Deans Avenue, Riccarton, Christ, Riccarton, 8011 Christchurch, New Zealand
#78 of 150 hotels in Christchurch
Guests' ChoiceBased on 1167 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
John
New ZealandBar closed a little early
Great Breakfast. Modern and comfortable
Stayed in May 2024
Reviewed: May 5, 2024
Eduardo
MexicoRestaurant dishes, I had a calamari something that had just 5-6 calamari and the rest was salad while the name does not say salad with calamari
Design of the hotel, wonderful! Location Friendly Staff
Stayed in April 2024
Reviewed: May 2, 2024
Ziqun
Australia1. The design of the room can be better, especially for the bathroom. 2. The facility is a bit old 3. We booked 2 rooms, 1 faces to the garden and swimming pool, the view is nice. But another one is on the ground level and face to the car park. That’s not that good.
1. Garden is beautiful 2. Location is great 3. The restaurant is nice.
Stayed in April 2024
Reviewed: May 1, 2024
Bimal
IndiaRooms conjested and could be better furnished
Location and amenities like free parking etc
Stayed in April 2024
Reviewed: May 1, 2024
Zubin
AustraliaNothing, although should say that the fire alarm went off at 2am
It was amazing, location was really good.
Stayed in April 2024
Reviewed: April 28, 2024
Ronnie
New ZealandPerhaps some bottled water, or cold water in the fridge
Location was perfect, and room was clean
Stayed in April 2024
Reviewed: April 28, 2024
Julian
New ZealandWhilst clean and comfortable it was a bit dated
Location and staff
Stayed in April 2024
Reviewed: April 25, 2024
Joelene
United States of AmericaA little far from city center if you don’t gave a car. Fire alarm went off at 2:30am. All clear. It was just inconvenient.
Love the restaurant! Enjoyed lovely afternoon tea! Also had delicious dinner there twice, lunch & great breakfast every morning. Nice room. Enjoyed the rose garden. Terrific dining staff!
Stayed in April 2024
Reviewed: April 22, 2024
John
New ZealandLots of noise in the corridor during the night
Convenient,
Stayed in April 2024
Reviewed: April 17, 2024
Gudrun
AustraliaLack of chairs in the room
We liked the architecture of the hotel, which includes nice garden courtyards and its location opp Hagley Park.
Stayed in April 2024
Reviewed: April 16, 2024
Catherine
United KingdomThe utilitarian breakfast restaurant that was not particularly welcoming. Confusion about where to get tea and when it arrived it was not very hot and disappointing.
Location Lovely room
Stayed in March 2024
Reviewed: April 13, 2024
Lalit
New ZealandNoisy heat pump only had high and fan speed,heat control not very effective.
Staff very good
Stayed in April 2024
Reviewed: April 12, 2024
Tegan
AustraliaNothing on the TV, they really need to upgrade to something. Room service was OK, nothing special. We didn’t get the warm cookie on arrival like most people did.
Bath was nice, great shower pressure. Beds ok.
Stayed in April 2024
Reviewed: April 9, 2024
Leanne
New ZealandPillows were lumpy
Great location, helpful staff, nice breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Sarah
United KingdomAt breakfast we were asked to pay more for hot chocolate!
Comfortable beds and well equipped room but was a corporate hotel with large functions taking place. The 'special of the day' evening meal was very tatsty and good value.
Stayed in March 2024
Reviewed: April 8, 2024
Patricia
United KingdomVery aged and in need of a renovation
Decent location
Stayed in February 2024
Reviewed: April 8, 2024
Alchin
New ZealandNo real dislikes because we keep going back. Next trip in another few weeks
We have stayed a few times recently and it has become our go to place in chc. We love the vibe and the relaxed calm surroundings. Being set in the beautiful gardens is a bonus and the building/architecture are superb.
Stayed in April 2024
Reviewed: April 6, 2024
Lianne
New ZealandNo menus in the room was via an app on phone
Great location
Stayed in March 2024
Reviewed: April 4, 2024
Kenneth
Malaysiacheck in experience could have been better. I arrived at 149pm and was told all rooms were being cleaned and that I could only check in at 3pm and was told to wait, despite me asking clearly if one of my two booked rooms was available. My spouse immediately filled up a hilton honors application card, and lo and behold, my 2 rooms were instantly available! I would have been very satisfied to be told initially that it was the policy of the hotel that check in time was 3pm, but not to be told an untruth that no clean rooms were available. it would have been very nice if the counter staff had just said that he would try to get me a room, an hour before official check in time, irrespective of me signing up as a hilton honors member. Thats what customer service is all about, IMHO.
great location. clean rooms and sheets.
Stayed in March 2024
Reviewed: March 31, 2024
Gayle
AustraliaGardens felt like you’re in an oasis - incredibly peaceful
Stayed in March 2024
Reviewed: March 29, 2024
Ingo
GermanyCheck-in was later than expected
Good location and nice hotel.
Stayed in January 2024
Reviewed: March 25, 2024
Raewyn
New ZealandClose to the city . Well presented
Stayed in March 2024
Reviewed: March 24, 2024
Brian
New ZealandThe bathroom was a little dated
The gardens and the swimming pool
Stayed in March 2024
Reviewed: March 22, 2024
John
United KingdomCheck in was booked from 16:00. Because of late departures of earlier guests (arranged through hotel) we couldn’t get a room until after 16:30 and after complaining to receptionist (who handled things very well in the circumstances)
Location was a bit far out of central Christchurch for us, our error for booking something that wasn’t more centrally located. That said, nice hotel, helpful staff, and it was handy for the airport
Stayed in March 2024
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