Our room had sheets and mattress protector rolled up on the end of the bed. I think they were dirty and forgotten to take it away. Also on Sunday morning we ordered proper coffee but told the coffee machine was broken.

It was peaceful, quiet and good for relaxing.

Stayed in May 2024

Breakfast and evening meal were below average. Main course was lukewarm

Stayed in April 2024

Low shower pressure Spider web with large spider in the corner dropped into my luggage Dining at the restaurant - pork belly was quite tough and dry

Beautiful location in the trees

Stayed in April 2024

Rooms far from car park and the glass roof

Friendly staff and nice rooms

Stayed in February 2024

Smelt a bit musty , breakfast was cold

Location

Stayed in March 2024

Food ! :(

Facilities

Stayed in February 2024

The service in the restaurant was ,frankly, awful. The first night we waited 20 minutes at the table before a waiter took our order. We waited 40 minutes after finishing the starter before the main course came. The second night we had to summon a waiter to come and take our order, and the mains came before the starter! There did not appear to be any person supervising

The location, and the peaceful surroundings.The room was lovely, and the bed really comfortable

Stayed in February 2024

The quality and selection at breakfast was a quite poor. Not worth the price, but not many alternative options nearby. If you want to use the gym, don’t expect many options for machines, dumbbells, etc

Nice and comfy bungalows hidden in the forest up on the hills. Great little hideaway. Friendly and helpful staff, who were doing their best despite some mix ups at the bar and dinner.

Stayed in February 2024

Children and the hill

Everything

Stayed in January 2024

Beautiful location in the forest, peaceful getaway. The restaurant was excellent.

Stayed in January 2024

As a result of the sides not being replenished on the replaced meal, I had to address the matter when paying the bill. We were still given a bill them and when I raised the matter the duty manager promptly removed the charges. note - $27 is excessive for a side of brocollini and shoe string fries. I have more rfeedback re breakfast - call me The duty manager had a waitress 'shadow' him for order taking and attending to diners. This was very awkward, clumsy and appeared demeaning for the staff member. There are many better ways to train staff.

The experience we had in the dining room for our evening meal was sub standard. Here is some feedback to consider: - ensure any chicken meal is thoroughly cooked. We were served raw chicken for one of our meals. The duty manager took the meal away and apologised profusely. He offered a free drink which was nice. The new meal did not return with the sides we had purchased extra. The chicken meals were luke warm, the chicken was obviously poached earlier on. A good sear to make them hot would be a good idea, this would not dry them out as the breasts were moist. We were told they had run out of fries....really? On a Friday night? That is sloppy

Stayed in September 2023

Only downside was big tv in bar area which did take away the “hunting lodge”feeling of the place and no music playing in restaurant. Do you could hear others conversing.

Beautiful location and fantastic design

Stayed in June 2023

Having to leave car in lower carpark and walk up a very steep hill to chalet was a little annoying but shuttle was always available if required.

The chalet and surroundings were beautiful.

Stayed in June 2023

Spa was not functioning Dinner at Mahi was over priced

Excellent location and property. Friendly and helpful staff

Stayed in June 2023

room smelt really musty and lots of ants

unique treehouse styled accommodation. Felt like we were at an overseas destination

Stayed in May 2023

Lovely helpful staff, nice amenities, comfortable bed and peaceful surroundings.

Stayed in April 2023

felt tired and under-staffed

it was quite fun having a chalet in the forest

Stayed in March 2023

Hotel room smelt really stale and was quite tired looking. Not much at all in town and would recommend staying in one of the other towns with more restaurants and things to do.

Stayed in March 2023

proximity of parking to rooms, breakfast was limited and dinner menu limited for kids. no lunch options available

location, peaceful,

Stayed in January 2023

The walk up the hill to the chalet. very steep

Great views, old style lodge feel with lovely chalets.

Stayed in December 2022

tennis court require a little bit of love . dinner at the restaurant, beef was perfectly cooked, but the rest of the food was no good, not a 4 star restaurant hotel, I’m sorry for the chef .

the staff was great. gym, pool.

Stayed in November 2022

Difficult to find the unit. Difficult access to the unit. Steep and slippery access to the unit. Remote parking from the unit Overpriced accommodation. Slow restaurant service for dinner. No hot buffet breakfast.

Quiet location.

Stayed in November 2022

Outdoor lightings. Prefer more lighting to be able to enjoy the walk to the rooms.

It’s absolutely a getaway with peace and quiet. Pretty well maintained - very clean! Surrounding could be improved.

Stayed in August 2022

Cars had to be left in the main car park so dropping off and picking up luggage was a bit tricky.

The chalet type accommodation amongst the trees and the food.

Stayed in October 2022