The location is fantastic, but the noise from the street below is too much, even with the windows closed.

Clean comfortable beds, and the slippers and bathrobes were perfect for a winter visit

Stayed in December 2022

restaurant closed for two days of our stay requested room cleaning but it didn’t happen stairs not will lit so accident hazard

Location excellent. spacious rooms good breakfast cosy ambience. characterful

Stayed in December 2022

no English TV channels and not a great choice of breakfast if you don’t like eggs

location is perfect. room was clean and spacious

Stayed in December 2022

bed wasn’t great. Squeaky and mattress not very thin. but still, I’ve been in worse.

location was excellent. It is an old style hotel and decor to the highest level

Stayed in December 2022

Dirty towels, hairs in bathroom, bad TV- view was blurred and the voice was delayed so it was hard to watch + we coud hear smallest noise from hallway

Great location, polite staff

Stayed in December 2022

Beds (we had a twin room) a little on the narrow side: given the size of the room they could put in wider beds. They were also very creaky. Only one pillow provided per person but reception were quick to supply an additional pillow when we asked for it. Hairdryers desperately need upgrading as they didn't work at all; that said, I didn't think to ask if they had a different one I could borrow. Location could be a negative as well as a positive as I imagine the rooms at the front could experience some noise at night.

Very spacious, comfortable room located at the back of the hotel which was quiet. The location couldn't be beaten: it's within a 15 minute walk of pretty much all the major attractions and the train/bus station, with bars, shops and restaurants on the door step. Room well-heated and cosy. Plenty of storage space including full-length hanging and a safe, and two full-length mirrors. Basic toiletries provided and full-stocked mini-bar (prices a little steep). Bed linen comfortable. Reception staff were accommodating and quick to respond when we asked for various items (extra pillow, ear-plugs and use of a corkscrew). The cooked breakfast was very good: large portion with lots of variety.

Stayed in December 2022

other residents bit loud

brill location

Stayed in November 2022

There were no enough clothes hanger both in the room & bathroom. There was no air condition in the room.

The location is perfect, just at the center of the city so it is easy to reach everything within few minutes of walking. We were able to store our luggage in the hotel after check out, thanks for that

Stayed in August 2022

The bed creaked terribly. Probably all hotel heard every move on the bed. Some reconstruction works starting from a bit after 8 AM also did not help to sleep (but probably not at the hotel, but maybe in building near). And very bad thing, but probably the hotel can't do nothing with it and it is because of the location - your are in the heart of old town - the very loud music at the weekends from the cafe near. It was impossible to sleep until 2 AM. The breakfast was tasty, but... it is always the same, about 5-6 choices.

The location is very good - you go out from hotel and You are at the best sights. Even the station, bus stops are not far away. The places to eat - many around, however it is the heart of the old town so the prices are quite high. Polite staff, good coffee.

Stayed in November 2022

In the evenings outside the window (facing the yard) a lot of noise (cleaning, moving containers, etc.)

The place in old city

Stayed in October 2022

Unfortunately, the room was not cleaned properly before us & during the stay. We apprecciate the room service whenever we asked for it, but on the 5th day it was obviously very dusty, not clean enough. Also the TV should be considered to be repaired as well as a teapot and shower head. As a suggestion: it would be kind if we would be informed that there were some kind of renovation floor above, because loud drilling at 7-8 am is very disturbing, it’s good that it wasn’t continuous all day. In addition, we were a little confused as the breakfast were included, but one staff made it clear that it is only 1 drink per person as another staff member on another day let us order more than 1. It is only a suggestion to improve a communication between the staff as it will help to create mutual trust between the sides. The room service should be considered the most, we think.

A view to the old town, the design of a room, the earplugs to sleep well in a noisy street, the food in a restaurant.

Stayed in October 2022

Only slight downside was the door in to the room isn’t very soundproof so if people were talking in the corridors it sounded like they were talking in your room!

Ideal location, comfortable room, very clean.

Stayed in October 2022

Breakfast was not great, quality of food was good but have only one selection from a very limited menu was poor

Although location was good, my room at the front of the hotel was noisy all night long, horrendous sleep experience, my friend had a room at the back and there was a nightubso it was no better

Stayed in October 2022

Breakfast, poor water flow in the shower.

Location is the best!!! Very interesting room interior.

Stayed in October 2022

Fabulous location, huge lovely rooms and great breakfast

Stayed in October 2022

You should fix the shower glass, because it's leaking.

Location

Stayed in September 2022

Week sound isolation

Service and location

Stayed in October 2022

Restaurant has expensive food and the portions are small

Nice location on the old town with everything around and good breakfast and cosy room.

Stayed in September 2022

The floor in the room and on the stairs inside the appartement was incredibly slippy. Seems to be freshly waxed. What was barely manageable for adults, is dangerous for small children. Personnel seemd to know the problem and ignored it.

Perfect Location in the city center. A great big room over two stories in the attic.

Stayed in September 2022

The bed was too hard, ended up with back ache. The noise at rear due to recycling bins being emptied early mornings. Cant be helped I know but was annoying. The room safe is at floor level in the wardrobe instead of a more easily accessible height. Older people like myself had difficulty getting down there

Perfect location, friendly staff, great breakfast.

Stayed in September 2022

location perfect on main square, bar staff guy was super

Stayed in July 2022

Pillows were hard, shower had low pressure and room did not have air-conditioning.

Location was fantastic, breakfast was great.

Stayed in August 2022

excellent breakfast

Stayed in August 2022

The room was a bit unclean

Friendly staff, location is in the heart of historical part of the

Stayed in August 2022

Excellent location. Comfortable beds. Friendly and helpful staff.

Stayed in August 2022