Rynek Główny 44, Old Town, 31-017 Krakow, Poland
#30 of 269 hotels in Krakow
Guests' ChoiceBased on 1138 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.4
Value for money
9.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Ian
United KingdomNot having adjacent rooms with our travelling companions
Excellent location; spotless; friendly/efficient staff.
Stayed in May 2024
Reviewed: May 14, 2024
John
United KingdomNot quite top luxury compared to other luxury hotels but the view alone was worth more than the price.
Stayed in May 2024
Reviewed: May 13, 2024
Hans
SwedenTo go home
Brilliant location and staff. Friendly and small but good quality rooms
Stayed in April 2024
Reviewed: May 13, 2024
Patricia
United KingdomI would have liked toiletries like shower gel, hair conditioner and moisturiser
The hotel location is fantastic and staff are very helpful and accommodating
Stayed in May 2024
Reviewed: May 10, 2024
Gillian
IcelandN/A
Everything you could want in a beautiful building in a fabulous city
Stayed in April 2024
Reviewed: May 6, 2024
Adam
IrelandStaff where amazing with my parents who I had booked the hotel for. Kind, informative, and very friendly at all times. Helped to arrange tours and made sure their stay was as comfortable as possible. Lovely room with peace and quiet the hotel despite looking over the main square. Mam loved the balcony and looking at the views. Overall, great service even leading up to the trip. Thank you!
Stayed in May 2024
Reviewed: May 6, 2024
Henrik
DenmarkThe bed is very soft, and with a bad bag that is not the best..... The room (110) could need a little bench or some other seating arrangement by the window, so it would be possible to sit and enjoy all the fuss and buzzing on the Square.
The location is the best, and with the view over the the Old Town Square cold not be better. Great breakfast, and especially the variety of options that can be made by request. Staff is sweet and helpful.
Stayed in May 2024
Reviewed: May 3, 2024
Adrian
United KingdomTired furnishings Breakfast table cloth needs washing
Location Staff Hospitality Breakfast
Stayed in April 2024
Reviewed: May 3, 2024
Kerrie
United KingdomN/A
Location excellent, very clean and staff were welcoming and friendly
Stayed in April 2024
Reviewed: May 3, 2024
Vikki
United KingdomThe breakfast room a little dated.
Fresh breakfast. Lots of options
Stayed in May 2024
Reviewed: May 2, 2024
Samantha
United Kingdomthe two single duvets - would have preferred one big one few minor maintenance bits need attending to bath runs exceptionally slowly
great facilities, nice and modern brilliant location friendly staff
Stayed in April 2024
Reviewed: April 29, 2024
Dean
United KingdomThe hotel was excellent location is amazing. The staff are great and very helpful. I booked my transfers and tour threw the hotel and everything was done smoothly and professionally. I will definitely be returning had a ball great weekend thank you. 😊
Stayed in April 2024
Reviewed: April 29, 2024
Malcolm
United KingdomGreat location and helpful, welcoming staff
Stayed in April 2024
Reviewed: April 28, 2024
Samantha
United KingdomPillows weren't to my liking but I'm quite fussy!!! everything else was fine.
great hotel in a fab location, we arrived before the check in time but we left our bags and they were put in the room when we returned later in the day. Nice touch of a bottle of fizz on ice to welcome us to Krakow. room was very comfy, a little small but we only used it for sleeping! staff very accommodating. breakfast was great, could order hot food if required. cherry vodka is my new favourite breakfast drink!!!
Stayed in April 2024
Reviewed: April 26, 2024
Pamela
United States of AmericaDidn’t realize bars outside opened until the early hours so a lot of noise
Stayed in April 2024
Reviewed: April 21, 2024
Sean
IrelandLess rain but that is not your fault :)
Amazing very helpful and spotless location was perfect.
Stayed in April 2024
Reviewed: April 21, 2024
Claire
United KingdomWonderful adult only hotel which was clea. With friendly staff. A bottle of champagne and chocolates was waiting for us at arrival too.
Stayed in March 2024
Reviewed: April 20, 2024
Paul
United KingdomN/A
A beautiful hotel in the best possible location on the main square. The staff are very friendly and helpful and do everything they can to make your stay enjoyable. We will 100% stay here again in the future.
Stayed in April 2024
Reviewed: April 19, 2024
W
United KingdomThere wasn't anything I didn't like everything was great
Breakfast was plentiful you could order what you liked, and if you were feeling brave you could have a prosecco with breakfast, everything was amazing! So thoughtful in the room a bottle of prosecco was waiting for us, also some lovely large apples, and the last day they gave us a bottle of wine, also the mini fridge which was free of non alcohol drinks which was restocked every day.
Stayed in April 2024
Reviewed: April 19, 2024
Leslie
MaltaNothing
Very well situated in the old town,which meant that everything was within walking Distance. The staff were all But the highlight was being picked up from the airport in there Rolls Royce!
Stayed in April 2024
Reviewed: April 17, 2024
Joanne
IrelandExcellent location, right in the centre of the main square , while we were there the krakow marathon was taking place right outside the hotel the start/finish line , but this did not effect our stay, The staff were very helpful and nothing was a problem , lots of fabulous restaurants within walking distance.
Stayed in April 2024
Reviewed: April 16, 2024
Dominique
United KingdomNothing
Amazing location!
Stayed in April 2024
Reviewed: April 13, 2024
Kevin
United KingdomExcellent location overlooking krakow old square
Stayed in April 2024
Reviewed: April 11, 2024
Joanne
United KingdomNo view & closed window.
Central.
Stayed in April 2024
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