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  5. Reviews of Hotel SPA Faltom Gdynia Rumia

Reviews of Hotel SPA Faltom Gdynia Rumia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Grunwaldzka 7, 84-230 Rumia, Poland

#5 of 8 hotels in Rumia

Guests' Choice

Review Score

Based on 55 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is not the best ever. But it is not about the hotel itself.

    Lots of attractions, you’ll never be bored. Pools, sauna, steam room, bowling, tennis and many more. Tasty breakfast. Clean comfy rooms.

    Stayed in April 2024

  • Reviewed: December 26, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was brilliant

    It had everything you needed absolutely fantastic hotel

    Stayed in December 2023

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It's too cold at the pool for the kids

    Soft play and game room, no extra cost for arcade and screens with puzzle games for kids

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Excellent! Hotel has everything for an enjoyable and relaxing stay
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    I suppose the location was on a busy road but this doesn't cause any issues when you are in the hotel.

    This hotel has everything! Great spa facilities, games rooms, soft play for kids, a gym, bowling alley, pool tables, bar/restaurant, breakfast, indoor/outdoor pools - If you're looking to stay somewhere that will have everything you need to entertain without the need to go anywhere else, just relax and enjoy. The room was big and comfy. The price was so good.

    Stayed in September 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location not very holiday like. Big malls are around.

    Food just perfect. Both breakfast and a la carte. Rooms are ok. SPA is a bit old.

    Stayed in November 2023

  • Reviewed: September 17, 2023

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    All great, nothing to complaint about.

    Amazing, I had so much fun with my daughter sliding down the water slides. Super fun :)

    Stayed in September 2023

  • Reviewed: August 23, 2023

    9.0
    Very good to stay with small kids
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 6 nights

    great swimming pools for small kids

    Stayed in August 2023

  • Reviewed: July 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    The parking could be free for guests

    Absolutely everything was good. The best family-oriented hotel with a huge number of facilities for kids. The water park (it's not just a pool, believe me!) is amazing. The location (coming by car, of course) is really good - you can stay here and find anything within 20 min drive. Will get back for sure!

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No English or other language signs all over hotel. At the spa as well , personnel language skills were limited, and it was hard to understand what can be used and how. It is a family hotel, hence very loud. The location is basically on the local main street, between cars, train stations and shops, not a place one would walk around to relax.

    Very clean, comfortable, and good breakfast

    Stayed in July 2023

  • Reviewed: June 4, 2023

    9.0
    Very kid staff
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No sleepers and no bathrobes

    Nice place to stay

    Stayed in May 2023

  • Reviewed: May 24, 2023

    9.0
    Very nivce place to stay.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    All was good

    Very good and tasty breakfest,much choises.Like much water park.Very quiet hotel,good kids playroom.Room was very comfy,comfy bed,just couch needed one matrass more to be softer,nice wiew

    Stayed in April 2023

  • Reviewed: January 12, 2023

    9.0
    staff very friendly breakfast I would say 7/10 some of the food could of been little hotter & filling up more of
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    very spacious beautiful hotel & the restaurant was excellent ! hope 2 stop longer next time

    Stayed in December 2022

  • Reviewed: September 8, 2022

    10
    Very good!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Great aqua park, great children's room with Palystations ans so on. Fantastic breakfast!

    Stayed in August 2022

  • Reviewed: July 8, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit old fashioned looking, but we didn't mind

    Great hotel, nice big rooms, friendly staff

    Stayed in July 2022

  • Reviewed: April 13, 2022

    9.0
    Pleasent stay!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is not fantastic.

    Great breakfast, great SPA and aquacenter!

    Stayed in April 2022

  • Reviewed: February 17, 2022

    10
    Excellent stay, outstanding value for money
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to point out. All amazing

    That was one of the best value for money hotels we ever stayed. Great breakfast, amazing pool area, a number of activities for kids for FREE! We are impressed. Highly recommend this hotel for both traveling with kids, as well couples.

    Stayed in February 2022

  • Reviewed: September 12, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Room facilities could be a bit more diverse for a four-star hotel. The object is situated close to the main road. Good for car users, but as a pedestrian you have to go around long way to cross the street. Fortunately you don't have to do it on your way to the railway station.

    Standard room, no fancies, but pleasant, good double bed. Great breakfast, many dishes to choose from. Good spa facilities (not extraordinary though; remember to take your own slippers). Close to Rumia railway station with frequent connections to Gdynia, Gdańsk and the airport (this with one change).

    Stayed in September 2021

  • Reviewed: November 15, 2023

    6.0
    Ok for a day
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant, waiting long

    Stayed in October 2023

  • Reviewed: August 11, 2023

    7.0
    Overpriced hotel which needs improvement to actually be a four star hotel
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was very stiff and with an old mattress which for a sensitive back was a bit challenging. The reception staff despite their age - young and energetic - were completely inflexible and not very helpful. I had a very early check out on Sunday morning and asked the lady at the reception if I can have a free coffee because I’ll miss out the breakfast which I paid for (due to my early departure) and the answer was a hard NOPE. On Friday we asked the lady at the reception if she could order for us a taxi as we don’t speak the English and she first rolled her eyes, said that probably nobpdy will take us and then she eventually called us a cab. For a 4 star hotel and their very expensive rate per night, one expect a bit of kindness and customer-centric attitude.

    The breakfast was really delicious with many options, with veggies and salads. The infrared sauna and the jacuzzi were also a decent option for some relaxing minutes and we appreciated they were included in the room price.

    Stayed in July 2023

  • Reviewed: October 26, 2022

    3.0
    poor.
    • Business trip
    • Solo traveler
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    room was red hot, air con not working. no mini bar. no iron in room and had to walk to another floor to iron clothes. on a main road next to a hardware store. no English speaking people on check In. restaurant closed when I arrived and was only 9.55pm.

    location was ok.

    Stayed in October 2022

  • Reviewed: October 6, 2022

    1.0
    I disreccomend
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tv fell off from the Wall by itself, only by miracle didnt hurt anyone. Several Times our cards stopped working so were stuck wet and cold waiting ages for help to open the doors yo our roo.. Stuff unfriendly, receptionists not nice, they didint even simply apologized us for inconvinience. Food terrible i ordered Fish that was super little less then 100g AND difficult to chew, we waited long time for food.

    I disrecommemd! Our stay have Turned into a nighmare. The tv fell off from the Wall by itself, only by miracle didnt hurt anyone. Several Times our cards stopped working so were stuck wet and cold waiting ages for help to open the doors yo our roo.. Stuff unfriendly, receptionists not nice, they didint even simply apologized us for inconvinience. Food terrible i ordered Fish that was super little less then 100g AND difficult to chew, we waited long time for food.

    Stayed in October 2022

  • Reviewed: August 18, 2022

    4.0
    Overpriced, poor customer service
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    For a 3 night stay our towels were never changed nor was the bin emptied. We had an 8 month old baby in the room so ofcourse there were lots of dirty nappies. We asked to borrow a high chair for the room. We were told it must be returned by 9pm… not very helpful. The restaurant is as beautiful howvever the rooms were like stepping back in time. You wouldn’t believe they were the same hotel. On check in we asked to book another night… we were told this wouldn’t be an issue but we would have to change rooms which we agreed to. The night before we were due to check out of our first room we asked about the room for the next day to be told they were full and didn’t have a room for us. That night I received numerous phone calls to which I couldn’t return the call so I emailed… they were asking where we were and if we still needed the room???? When I replied saying we were told they were full and also being unhappy about the towels and bin situation, my email went unanswered.

    There were good facilities for kids however place needs an upgrade.

    Stayed in August 2022

  • Reviewed: July 18, 2022

    3.0
    Poor money value
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Dirty Lot of trafic, noicy. Room was not cleaned during our stay, 4 days. This is not a 4 star hotel anymore. Food below average.

    Children friendly

    Stayed in July 2022

  • Reviewed: June 30, 2022

    10
    Comfortable, clean and just nice😎
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    All of it☺️

    Stayed in June 2022

Showing 1 - 25

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