The breakfast was nice but the coffee from the machine had a strange taste.

The hotel is small and quiet, the staff is kind and pleasant. Excellent location, a minute's walk from the main square and public transport. Close to grocery stores and restaurants. I think it is suitable for couples mainly. In conclusion, we had a great time.

Stayed in May 2024

It’s a little dated. The single bed in the room is very narrow. Although the double bed was lovely.

Paid a little extra to have a private terrace - over looked the rooftops.

Stayed in May 2024

Location was perfect for everything It was clean and comfortable

Stayed in May 2024

No prior advice that cars prohibited around hotel therefore taxi drop off with luggage and no directions was a bit of a shock! Terrace not swept by housekeeping so quite a bit of leaf and feather debris which spoilt aesthetics

Location excellent - easy walking distance of main square Room - exactly as described with good quality furnishings etc Terrace - excellent space Breakfast - excellent choice, well presented and fresh. Breakfast room well laid out, light, airy and bright Hotel - requests for quiet after 10pm generally observed. 24 hour reception cover appreciated

Stayed in May 2024

So close to the center of town that you can hear the horses passing by, very good location.

Stayed in May 2024

Nothing we didn’t like

Super location. Friendly staff. Good breakfast choice. Comfy bed and ultra clean room/ bathroom.

Stayed in April 2024

Amazing location

Stayed in April 2024

Pillow to soft like marsh mellows,waking constantly to rearrange it. Tv had hardly any channels,missing 1 to 15 had to watch bbc news or euro news.

Location less than 1 minute walk from the old town location.

Stayed in April 2024

Great location in the heart of Kraków’s Old Town. Friendly and helpful staff. Good breakfast offering. So

Stayed in April 2024

N/A

Good size comfortable room, nicely kept. Ideal location for the main square and tram stops and breakfast was very good. Very happy to stay there again

Stayed in April 2024

Wifi was not fast. My window looked at the main walking street and therefore my room was a bit noisy. Bathroom felt like a bit narrow, especially when I had to sit. On the street there were some girls, who maybe wanted to scam tourist. Always be aware and careful (not only in Poland)!

It was close to the main train station. Maybe 4 stops by tram, but I was walking 10-12 minutes. Half minute from the main square, 7-8 minutes from the Castle and the river. Million pubs, restaurants in the neighbourhood, grocery stores in front of the hotel. Comfy bed. Friendly and helpful staff (Agnieszka was one of them).

Stayed in April 2024

Had a great time. Perfect location. Lovely friendly staff. They kindly made me breakfast to take with me the day my tour left early. The staff were always willing to help. Perfect location. I would totally recommend.

Stayed in March 2024

Beautiful little hotel right in the middle of the old town.

Stayed in April 2024

Excellent location right in the old town! The room was very big and comfortable

Stayed in March 2024

The location is fantastic, right by the main square! The room was comfortable and clean as well as the bathroom, which had excellent hot water and pressure. Staff were very helpful and offered suggestions of where to eat, although there is plenty around to pick from. It's great to have 24/7 reception and water.

Stayed in April 2024

Nothing

Clean room, kind and accurate staff, excellent location

Stayed in April 2024

I thought that the shower gel and the hand dispenser soap was a little watery and didn't really smell of anything. Previously in another hotel we had little bottles of showergel and hand soap. We also didn't get any milk which we got in another hotel. I thought that the fridge was very small ( again comparing to another hotel )

The room was light and airy and I found that it was big enough for what we needed. It was in a great location, I have stayed in Krakow before so was comparing you with another hotel we stayed at in the area as we liked that location. We didn't use the breakfast this time as we were busy doing other things. The staff were always really friendly and on the last day because of it being Easter, we decided to book a taxi ( normally we do the train but there was even problems with the trains coming and we caught a bus ) as the train service was every hour being the holidays. The staff were brilliant and our taxi arrived as booked and they told us the price too so we knew what to expect.

Stayed in March 2024

The guy at reception wasn’t very friendly.

Great location, very clean and noiseless.

Stayed in March 2024

Very clean with very helpful and polite staff 5*

Stayed in March 2024

Small things really , but as an individual guest I didn't tend to stay out late so things like watching TV would have been helpful but that was in Polish , the other little thing was the tea/coffee facilities , for me no milk at all and not enough creamer was provided so really only being able to make 1 cup or buy milk

I really liked the location of the hotel , being so close to Market Square with so many restaurants and cafes to choose from

Stayed in March 2024

Everything

It is the friendliest hotel an best in Krakow

Stayed in March 2024

Nil

Fantastic hotel. Location couldn’t be better. Staff were incredibly friendly and helpful. The room was lovely and clean. Great value for money.

Stayed in March 2024

Expensive and poor breakfast, poor quality superior room.

Exceptional front desk service, perfect location, very comfortable bed, excellent bathroom.

Stayed in March 2024

No soundproof rooms, you can hear everything from the hall and the other room.

Location is the most amazing, room size, very very clean

Stayed in March 2024