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  5. Reviews of Pałac Pakoszów Schlosshotel Wernersdorf

Reviews of Pałac Pakoszów Schlosshotel Wernersdorf This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

ul. Zamkowa 3, 58-573 Jelenia Góra, Poland

#7 of 21 hotels in Jelenia Góra

Guests' Choice

Review Score

Based on 80 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.8

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 2, 2024

    10
    Castle in quiet place, historical with modern elements
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    Very nice and comfortable hotel - castle in a quiet place. We stayed in modern room with fantastic view from our room. Modern building is straight conected with main building. Breakfast was very good. Furnishings old renovated castle is historical with modern elements. The whole castle is made very sensitivly. Beatiful architekture. The staff was great.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Quiet luxury in the most scenic surroundings.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    It would have been nice to have a kettle and coffee maker in the room - especially that there was plenty of space for it in the desk area.

    An absolutely wonderful place. Perfect space arrangement, up to the smallest detail (for example, having the parking lot at the far end of the lawn and overgrown by bushes, so it doesn't spoil the view). Comfortable, tastefully decorated spacious soundproof rooms (I stayed in the new part overlooking the pond). No kitchy fake-old decor often found in historical buildings. Thanks to expert space management, the hotel seems smaller and more cozy than it really is: people don't get into each other's way. I really appreciated it.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    amazing hotel which stands out in design and servuce
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is amazing. The design of old and modern is absolutely perfekt. The rooms are comfortable, the bathroom very nice. The restaurant is fantastic. Breakfast is good. However, it is really annoying that there is not one electrical socket close to the bed in order to load the mobile phone! Overall the hotel looks much better than on the website, at least that was the case for me.

    E

    Stayed in April 2024

  • Reviewed: May 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All was perfect, many thanks to the hotel and restaurant team members for great services, kind attention and delicious food. Looking forward to our next stay at lovely Palac Pakoszow.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    10
    quite cozy place with good amenities
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    room size and quite location

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Some staff not so friendly, breakfast choice not wide for a 5-star hotel, beds terrible.

    Quiet, beautiful premises, wellness area was nice.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    This five stars hotel/palace is clearly amazing. We can highly recomend it. The place is by wonderful architecture, clever build next to a natural lake in the middle of beautiful nature in general. Rooms are with a view on a lake and they are realy big and so nice. This whole place is so clean. The personel is very pleasant, always prepare to help with so nice, kind, grace behaving, always nicely smiling. Breakfast is realy great with lot of choices, everything is made by high quality ingrediets, home made, so fresh and so good. Everyday there are small diferences regarding a main choice. Dinners are on the highest level of gastronomy. In one word ... fantastic.. !! You will eat something what you honestly never eat yet. It is incredible. But diference between this hotel and another five stars hotel is that you will get incredibly big portions. Part of a hotel is a pool and sauna, fitness area. As usual here in Palace Pakoscow everywhere is so clean and very nice. We enjoyed it everyday. To be honest, we do not have enough words to express enough a joyness and happiness to stay here. We had been here on a hotel for five days at tthe beggining of February 2024 and didn't want to go home. Thank you very much for all that kindness and such a wonderful stay. Definately will come back. It was an our big pleasure.

    Stayed in February 2024

  • Reviewed: January 9, 2024

    9.0
    Exceeded expectations. Light, spacious rooms. Great food and perfect location for walking
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    It would be great if there was a mechanism to attach the beds together to give the option of a double.

    Exceeded expectations. Incredible value for money. The staff are all welcoming and hospitable. Great variety of choice on the breakfast buffets. Light and spacious rooms with wonderful views of the lake. Ideal location for walking. The pool and games room were great for the little ones when it was raining. I would highly recommend!

    Stayed in January 2024

  • Reviewed: December 12, 2023

    10
    Top atmospheric hotel
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast on Monday (when the hotel is almost empty) was not even close to Sunday one.. there was nothing, only some not fresh food left after the weekend.. It was really bad, however the overall impression about the hotel was so good that I decided not to drop the 10 mark...

    Top hotel. Good rooms, staff, lake views, great breakfast on Saturdays and Sundays.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    10
    This is an amazing place! Highly recommended!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    The gym equipment didn't work too well-but we didn't come here for that. The staff remedied the problems we pointed out straight away.

    Truly, we enjoyed everything at Palac Pakoszow. The service, food, grounds, and hotel were all amazing. When we checked in, the staff gave us options of different rooms and let us see them before selecting one. At the restaurant, the cook and serving staff went above and beyond in helping us pick new and delicious meals. We enjoyed and appreciated the care that everyone at the Palac had for making sure we enjoyed our visit. We will certainly come back!

    Stayed in November 2023

  • Reviewed: November 23, 2023

    10
    Exceptional
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    the 3rd time this year...majestic!!! nothing more to add.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    Great experience with awesome service.
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    It was already mentioned in some reviews, that the spa/wellness area is reachable via restaurant, so it is something that you need to get used, however not a problem at all.

    We just loved the stay here. Almost everything was perfect, from a great buffet breakfast with a big variety of choices to the wellness area. The staff was always friendly and helpful. Would absolutely stay here again. If you want to escape reality and relax for tew days - 100% recommended. I loved the view from our room (the new part of the building) directly overlooking the pond, very calming and you just feel the nature in the room.

    Stayed in November 2023

  • Reviewed: October 13, 2023

    9.0
    We were so happy to have chosen to stay here and loved our large room, balcony and view over the lake.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing that we can think of.

    The location, the quality of the refurbishment, excellent menu and very helpful staff.

    Stayed in September 2023

  • Reviewed: August 17, 2023

    10
    Exelent place
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    At night on the recepcio man speak only polish sodid not understand nothing what He told

    Exelent big Park, perfect breakfast, silenc place, good pool, nice comfortable relax place

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Perfect stay in a historic castle
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The only small downside is that you have to walk through the restaurant to enter pool and spa…quite funny walking by in a bathrobe for everyone to see while enjoying dinner. But really just a fun aspect and nothing negative.

    Super nice staff, large room with a great view, free parking, pet-friendly, great restaurant and a bar…pool, sauna…the perfect place to stay close to Jelenia Góra sind visit the mountains, castles and experience the outdoors.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything perfect. 👍 Congrats

    Stayed in July 2023

  • Reviewed: June 14, 2023

    9.0
    Magical and restful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 3 nights
    • Submitted from a mobile device

    Restaurant food could be improved

    Beautiful naturalistic setting, lake, sunrise

    Stayed in June 2023

  • Reviewed: May 30, 2023

    10
    An elegant hotel beautifully restored where it easily to unwind, relax, and refresh.
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Two things that I missed were being able to soak in a jacuzzi and being able to make tea/coffee in the room.

    Everything combined to make this hotel an exceptional rejuvenating experience. The kindness and calmness of the staff was admirable. The hotel pampers with elegance, peace, living comforts, and the beauty of the nature outside. My dog and I both had a wonderful time relaxing.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    9.0
    It's a definitely a great place to stay, I'd consider coming back in Fall when the leaves get golden
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    The handle on my door was a bit flimsy. It's a bit weird that the way to the pool comes through the restaurant area.

    There is a couple of ponds on the territory and it's nice to have a walk there observing swans and ducks. Rooms with a pond view have terraces and it's very nice relaxing there with a glass of wine. Breakfast buffet provides a great variety of options.

    Stayed in April 2023

  • Reviewed: April 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment (2 Adults)
    • Stayed 3 nights

    I wish I had a kettle in the room, but this is really minor thing.

    We had an Easter break and were surprised how hotel made us feel festive. Excellent breakfast with traditional Easter food, arranged Easter egg hunt for kids, lovely concert. The place is perfect for reconnecting with family, provides plenty of activities around. SPA zone was not overly crowded.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything! A perfect stay with perfect staff.

    Stayed in April 2023

  • Reviewed: March 17, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great facillities, very stylish place, very good breakfast and restaurant. Staff pleasant, proffesional and always ready to help. Perfect place for a relaxing break.

    Stayed in March 2023

  • Reviewed: March 5, 2023

    10
    Bellisimo
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    One of the best stays so far. Hotel is stunning. Rooms are clean and breakfast was amazing. Thanks !

    Stayed in March 2023

  • Reviewed: February 23, 2023

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    This place is peaceful and cozy very quiet and perfectly located. Nice and clean room, comfortable bed, garden wiev. The bathroom was amazing - everything you need. We love the breakfast and relaxing area at the swiming pool. I am giving 10 stars ...Thank you very much

    Stayed in February 2023

Showing 1 - 25

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