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  5. Reviews of Sofitel Warsaw Victoria

Reviews of Sofitel Warsaw Victoria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

ul. Królewska 11, Sródmiescie, 00-065 Warsaw, Poland

#46 of 241 hotels in Warsaw

Guests' Choice

Review Score

Based on 1291 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.5

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    10
    Best hotel I've stayed at
    • Leisure trip
    • Solo traveler
    • Superior King Room - Higher Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    What can I say.... this hotel is one and if not the best hotel I've stayed in, reception staff very nice and welcoming and the room was beautiful and very clean and sensationally comfortable. By reception, they have a bar that is fully stocked and so comfortable that you don't want to leave,and next to that, they have a restaurant that offers you very delicious and excellent food and wine. So and I can say to anyone who is reading this is to go and experience this hotel, you won't be disappointed, and you are very close to the main street in town

    Stayed in March 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights

    good breakfast, room and location

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Comfort of room and the spa and gym facilities. Location was perfect.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    It was super. Close to city. I be back.
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 1 night

    It was super. Close to city. I be back.

    Stayed in April 2024

  • Reviewed: May 19, 2024

    9.0
    Perfect location
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights

    The indoor parking has this strange issue that you can take an elevator 'down' but next you need to take the stairs 'up'. When you are travelling with 3 heavy suitcases, it's better to leave them at the lobby, drive out of the hotel and circle around the block, get back onto the outdoor hotel parking, load your luggage and leave a again. A little waste of time but that is truly the only 'not so nice' thing about this place.

    Have been here several times because the location and hotel quality juts make it a very nice stay to stay in Warsaw. Very easy to reach by car, and at the same time just a few minutes walk from the historic city center. The lobby bar offers a nice range of cocktails and has a decent food choice. I have seen several people bringing a small dog, so it seems to be pet friendly. Nice place and probably will be back in the future.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Still best choice in Warsaw.
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 2 nights

    Visiting the Sofitel, you might think you’re walking into a paragon of hospitality - until you hit the reception - it's a thrilling blend of standing in line and hoping you don’t get the newbie who thinks rebooting their computer might reboot the elevator. If suspense is your thing, the Sofitel’s lift offers a ride more nerve-wracking than a Stephen King novel. During my last visit, the guest ahead of me cheerfully shared that they had just escaped from an elevator that had been problematic for three days. The receptionist’s calm nod and promise to "report it soon" might have reassured some, but I spent my elevator ride envisioning my new life between floors. Also, as you can easily see, the hotel is geared towards doing all sorts of crowded conferences which is not conducive to the quality of service and the feeling of comfort inside the hotel. In summary, Sofitel Warsaw weaves a tale of urban adventure with a splash of bureaucratic charm and a pinch of elevator roulette. For a five-star hotel, they certainly keep things... interesting.

    The Sofitel Hotel offers a sanctuary in the city's vibrant heart. Despite a sizable construction project across the street, the location remains unbeatable - a central hub that I eagerly return to time and again. What sets the Sofitel its exceptional value for money. Here, 'value' translates into well-appointed rooms equipped with modern amenities and an ambiance that blends comfort with a hint of luxury. But the real gem is the swimming pool area - think of it as your private retreat in the midst of urban chaos. Moreover, the rooms offering views of modern Warsaw and the serene Saski Park add another layer of allure. Waking up to such vistas transforms a regular morning into something quite spectacular. Whether you're here for business or leisure, this hotel continues to be a personal favorite for all the right reasons.

    Stayed in March 2024

  • Reviewed: May 9, 2024

    10
    I had fabulous time and will go back
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    I liked everything, the staff was amazing - really attentive, the hotel is beautiful and location is fantastic. I will be back for sure - also for work travels.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Good
    • Business trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Saunas are separated from the pool area and need to cross the public corridor and is located in changing rooms.

    Everything liked. Food good. Cosy hotel

    Stayed in March 2024

  • Reviewed: May 8, 2024

    9.0
    Amazing stay, spot and staff.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room styling bit old and tradition. But nothing bad at all.

    The staff are all helpful, flexible and prompt.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Excellent hotel
    • Leisure trip
    • Couple
    • Superior King Room - Higher Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    I have been using this hotel for around ten years and I consider it the best in Warsaw. Excellent staff, swimming pool and bar. Very comfortable bedrooms.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Great design, centric location and exellent service!
    • Leisure trip
    • Travelers with friends
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great 70th architecture and beautifull resent renovation by french designer! Great location, food and service!

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Loved it
    • Leisure trip
    • Family with young children
    • Junior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness, soft and wide beds, warm pool with calm interior (included in price), good esspresso in rooms, quality amenities, kids bathrobes - family friendly, tasty food in restaurant, wide healthy breakfast offer & nice service in breakfast

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Big hotel but the lack of charm is made up for by the excellent location, helpful staff and faciliti
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 4 nights

    nothing

    In my opinion it is hard for a 'chain' hotel to stand out. This is as good as any ... nice staff, solid facilities and very well located.

    Stayed in February 2024

  • Reviewed: May 5, 2024

    10
    Excellent hotel!
    • Leisure trip
    • Couple
    • Superior King Room - Higher Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent swimming pool, professional staff and very good cocktails made by a very well trained mixologist.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I Just want to know the matress brand. I want the same for my bed at homee

    Everything was fine. The best accomodation in warsaw.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Lovely stay at Sofitel. Thank You, Łukasz!
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    If only the saunas did not separate genders (located in the male/female locker rooms)…though I understand a mixed gender sauna could cause discomfort among some foreign guests.

    Convenient location with secure underground & above-ground parking available; a short and pleasant walk into the heart of Old Town. Łukasz (Guest Relations Manager) made our stay particularly special, and went out of his way to ensure we felt like valued guests. He succeeded! Exceptional service; Łukasz is supremely professional, thoughtful, and genuinely attentive. Perfect end to our wonderful journey throughout Poland. Easy drive to airport on departure day. We enjoyed the Nespresso machine in our room, the beautifully designed pool area, the sauna and the lounge bar in the evening. Gabriel in the spa area was quite helpful during each of our visits. We will certainly return to Sofitel Warszawa!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Nice hotel a short walk from Old Warsaw
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights

    There didn't appear to be any shop facilities, although there are mini markets 5-10 minute walk away and La Brasserie Restaurant was nice for a longer relaxed lunch but there didn't appear to be anything offering a quicker more functional menu. The breakfast room seems to be used by corporate events for lunch during the day,

    The Sofitel is very comfortable and well located for the old town of Warsaw. The breakfast choice was very good as was the food in La Brasserie Moderne. Room service and the facilities in the room were all very good. Very stylish overall

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    This was the first time we stayed at this hotel, it was very good and we would stay there again
    • Business trip
    • Couple
    • "Luxury" King Room with Piłsudski Square View
    • Stayed 1 night

    We really enjoyed the bar experience with friendly and knowledgeable staff, apart from the champagne the choice of premium wine was very limited, at the restaurant the same wine list was offered which was not in keeping with the restaurant in a five star hotel. This was the major disappointment of our stay.

    Breakfast buffet was excellent, staff at breakfast were first class. The restaurant food was good although the wine choice was limited. The room was good for the price We both agreed we would stay there again.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Excellent five-star hotel in Warsaw
    • Leisure trip
    • Family with young children
    • "Luxury" King Room with Piłsudski Square View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Excellent position and awesome breakfast. Our room right on Pildulski Square and Saxon Gardens was outstanding: super large and comfy bed, good bathroom, fantastic view. All the hotel is super clean, the service room is excellent. Tasty dinner at the Brasserie Moderne. It's worth the five stars.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    good stay but bedroom quite noisy despite being on 7th Floor
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the bedrooms at the front with the view over the square were quite noisy

    it was clean and functional and the breakfast was good

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 3 nights

    Professional staff. The breakfast spread had everything from fresh pastries to hot dishes, ensuring a great start to the day. The bed was soft yet supportive, allowing me to sleep soundly and wake up refreshed. If you're looking for a hotel with a fantastic breakfast and comfy beds, this is the place to stay.

    Stayed in February 2024

  • Reviewed: April 11, 2024

    9.0
    Great visit - will return!
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 3 nights

    Great breakfast. Rooms were mega comfortable. Very nice and helpful staff. Super location.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathrooms in our rooms were a bit outdated in contrast to everything else in the hotel, which was splendid.

    Everything , especially super comfortable beds, amazing breakfast and very professional and attentive staff:) plus location is perfect.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No balcony

    Good

    Stayed in March 2024

Showing 1 - 25

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