The elevator only worked part of the time, and I spent a lot of time going up and down four flights of stairs. If you want to go to the roof deck that was six flights of stairs!

it’s a beautiful boutique hotel, location could not be better in downtown old San Juan

Stayed in June 2023

The finish work on the bathrooms was a little sketchy. No mirror in the bathroom. No towel racks/towel rack in bad location.

Location and roof top.

Stayed in June 2023

no parking, rooms are inside but able to hear anyone walking by and using the elevator and no continental breakfast…

convenient location, parking can be a challenge- 24 hour garages are walking distance, rooms were clean, simple and had fantastic a/c. rooftop was also pretty cool- 2 different rooftops, individual tubs on one and jacuzzi’s on another. Being family of girls, we felt safe walking around in the evening from restaurants to hotel.

Stayed in June 2023

We would suggest ceiling fans over the beds. Inner rooms have no real windows so if that may bother you, maybe request a room overlooking the street.

Location is great! Staff is very friendly and hotel is super eclectic in a great way.

Stayed in June 2023

there was THEE LOUDEST party in the basement for an energy drink. what nerve to not offer some kind of accommodation to the price that night. my daughter and I couldn’t get to sleep until after 2am

the stuff we’re outstanding

Stayed in June 2023

Better lighting in the room. Bathroom a little small.

Stayed in May 2023

The wifi was very weak on the 5th floor and we could not use it at all.

Nice Lobby area. Great location right in the heart of San Juan. Staff is helpful. 24 hour reception/ water/coffee available.

Stayed in May 2023

One of the elevators was a little scary. Everything else was great.

The service was friendly and very helpful. The room cleaning, location and deal with the parking garage were all great. The roof and the jacuzzis were our favorite part of the hotel.

Stayed in May 2023

to much noise ,we just can’t sleep we were at room 1E every body came yelling,laughing..that’s wasn’t pleasant

location,amenities

Stayed in May 2023

Temperature control

location

Stayed in April 2023

location

Stayed in May 2023

No parking. We had to park in the middle of the street to check in and to unload. no help unloading. we weren’t allowed go check in early.

it was clean and we could walk to the restaurants and venues that were near by. I loved that we were on the first floor.

Stayed in April 2023

Bathroom needs a bit of an upgrade, otherwise room was nice size! We couldn't figure out the TV remote either but we just didn't watch any TV. May want to provide some instructions.

Location was great! We really liked the decor and ambiance of the place. The rooftop lounging area was great too.

Stayed in April 2023

Our room was along a hallway where an elevator was so there was probably more foot traffic outside our door than usual. Our room also didn't have a personal fridge, but there is a communal fridge at the front/lobby. We didn't really mind this as we usually just use the fridge for water.

From the moment you walk into this hotel, you feel like you've stepped into something special. The artwork, furniture, and beautiful chandeliers are just stunning to see as you walk through the lobby! Check in was a breeze, and the front desk staff were among the nicest people we encountered our entire vacation. The location in Old San Juan cannot be beat, and my group was able to get everywhere on foot easily (except Escambron beach, so we ubered there for $7). One underrated part is the free cold water right at the entrance! When my group came back we always downed some water as we were usually pretty hot after spending time in the Old San Juan heat! They also have TWO rooftop terraces, both with ample seating, beautiful views of the city, and one even with three jacuzzis for guests to use!

Stayed in April 2023

didn't have a proper closet

great location, nice vintage vibe

Stayed in April 2023

Not a major issue but the lights from hotel hallway came into window sides in room at night where the bed was, so being able to cover that would have been nice.

Great location, awesome staff!

Stayed in April 2023

Lobby & elevator could have used a good wipe & dust.

First front desk attendant ignored us while he enjoyed something on his phone. He grudgingly took our bags to storage until our room was ready. The next attendant later in the day was very helpful. Room was comfortable & clean. Only stayed one night as we were passing through. Location excellent to see Old San Juan.

Stayed in April 2023

We stayed twice in a jr suite. The 1st time the room was smaller. There is no kettle or coffee pot, microwave, or fridge in the room. There was coffee and a microwave on the lobby and there were folks there deciding on how to improve that area

The location and staff were the best we stayed before and after our cruise. I liked the layout of the 2nd room better. The rooftop was interesting

Stayed in April 2023

There wasn't any water or coffee in the lobby when we checked in the morning but it could have been a busy time.

We really found the location to be perfect, it was walking distance to a lot of restraunts and shops. The room was clean and we would stay there again.

Stayed in March 2023

The windowless room would be difficult to stay in for longer than one or two days.

Very well located in the heart of Old San Juan. Was within walking distance to many restaurants and local attractions. The hotel provided luggage storage after check-out allowing us to explore the city while we waited to board our cruise.

Stayed in April 2023

I loved the quirkiness. There was something to look at in every angle. In visiting San Juan I wanted to feel the vibe of the old town and this hotel was perfect! I felt immersed.

Stayed in March 2023

Staff was friendly, professional, and exceptionally helpful. Had a lovely breakfast at the restaurant. Room was very well appointed with fun and funky touches.

Stayed in April 2023

Cool room. Great beds and shower. Really good breakfast at the restaurant.

Stayed in April 2023

conveniently located in San Juan. The rooftop was a nice place to relax.

Stayed in April 2023

beds were uncomfortable.

nice location, lovely public spaces

Stayed in April 2023