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  5. Reviews of DoubleTree by Hilton Hotel Sighisoara - Cavaler

Reviews of DoubleTree by Hilton Hotel Sighisoara - Cavaler This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Consiliul Europei nr 6, 545400 Sighişoara, Romania

#20 of 20 hotels in Sighişoara

Guests' Choice

Review Score

Based on 728 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Duplex King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy from street, trucks are frequently passing

    Spacious room, excellent conditions, nice spa facilities, underground parking and charger for EVs.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Good enough value for money...and great check in service.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    The hotel itself seems to be outdated. There are improvements that can be done...but is a fair enough offer on the money you pay.

    Good experience overall. Great experience at check-in - not everyday/night at any hotel the concierge receives you with a cookie!...believe me - after a long day traveling in my car...that was the best.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    7.0
    Good, but a little overpriced for what they offer.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    I did not like that the cleaning lady forgot about our bathrobes and we had to go to the reception and ask for them, and then get back to our rooms and change for spa. Also, the jacuzzi was very dirty, I really disliked that.

    Breakfast was good, nothing to complain about. The location is excellent, very close to the citadel. The room was ok, not very big, but not so small. The spa has anything you need, pool, sauna and jacuzzi, really liked it.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Guest Room with Citadel View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfasts wasn’t warm enough and some of the foods like the bacon and sausage supposed to be. A coffee machine in each room would be grate.

    Very good location, clean rooms

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was above SPA and air in the room was out of SPA - wet and chlored, after ventilation became ok

    Good location near old city center

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is not new so the there are some things that could be changed/ improved and specially clean.

    The room and the spa area were great

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Guest Twin Room with Citadel View
    • Stayed 2 nights
    • Submitted from a mobile device

    Low mentanace of the facilities, dustty

    Location, the view of Citadele

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is very poor, the restaurant “cavaler” has a good pizza, but the rest of the food is not that good and the water in the jacuzzi is very dirty

    I liked that they have private parking, underground parking, it s near the center of the city and the spa is ok

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Nice restaurant and spa
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The electric kettle that came with the hotel room looked like it has never been cleaned. The hotel had music playing in the hallway of every floor - it woke us up every morning at around 8 am and one night we had to call the reception to stop the music because we couldn't sleep (it was around 11 pm).

    Loved the location, the spa facilities and the food.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing we didn’t like was the mold smell in the pool.

    The room was very comfortable and clean, with a beautiful view. The staff is very nice and helpful and the restaurant at the location has very good food.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    You need to read this
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    On the bed, a big chair, upside down. At the spa, repairs, so instead of being able to relax, you were actually "enjoying" the noise + not being able to use everything you need. And, the best one, at 09:00, reception informed me that hot water is not available, but if I really need some (for shower, etc), they MIGHT be able to help me with a bottle of hot water. Come on.. I understand things are not always perfect, but, at least: inform people before they do the booking, and also get the price lower. You can't ask for the full price and come with this.

    The location is great, also how the hotel looks

    Stayed in January 2024

  • Reviewed: January 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, it can have a few improvements: cleaning room every day and a cleaner carpet on the floor.

    The hotel has a very good location. The rooms are pretty big and have very nice stuff. Also, some of the rooms have a nice view of the Sighisoara Castle.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Spa area was great but also open to non-guests, making it quite crowded

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The walls on third floor were too thin, you could hear people speaking in the next room.

    Location, spa.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Pleasant and comfortable hotel. Suited the purpose of our visit.
    • Business trip
    • Group
    • Queen Room
    • Stayed 1 night

    The hotel fitted the purpose of our visit so no negative observations

    Clean and decent hotel. Good location. Happy with underground parking. Breakfast was good wth enough choice. Great checkin and checkout service

    Stayed in December 2023

  • Reviewed: January 6, 2024

    8.0
    Overall a pleasant stay
    • Leisure trip
    • Family with young children
    • King Guest Room with Citadel View
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are a bit small and the gym needs a refurbish ( there are big stains on the walls and mold on the ceiling).

    Very good location, nice spa, good staff

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    If room temperature fixed it could be excellent
    • Leisure trip
    • Family with young children
    • King Guest Room with Citadel View
    • Stayed 2 nights
    • Submitted from a mobile device

    The room temperature was horrible..too hot is like you have fever all the time

    The location and the facility

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Nice hotel for a short stay. Very close to the train station and to all the city attractions.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is not possible to shower without flooding the bathroom. Even though it is new and well-functioning, the shower cabin is only partly covered and 30% of water flows out of the cabin as you shower. So I had to use a towel not to slip as I stepped out, and in general to dry the floor.

    Very nice room design, the room is well-cleaned, nice city view from the window. The hotel is close to the train station, it takes a 15-minute stroll to get there. All the attractions are also within a 15-minute reach.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Duplex Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk experience was definitely a minus. We were greeted by a trainee who was left alone and who definitely needs to improve his soft skills. Nevertheless, it's the site's responsibility to not leave a trainee alone. The food at the restaurant was barely warm the one time we ate there. The room furniture could definitely use some refurbishing (full of scratches and wear signs), while the shower drainage was probably clogged, flooding the bathroom every time we took a shower, while the door closed very difficultly.

    The restaurant staff was nice, as well as the size of the rooms, the jacuzzi, the location and the availability of parking.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Duplex King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Door was not closing in the bathroom, some of the lights as well Tv remote for the bedroom didn t match with that tv Unfortunately i forgot my phone charger home and absolutely no one could provide me with one, neither at reception or restaurant. Not to borrow but even to leave it to charge for a while.

    Close to city center Very comfortable bed

    Stayed in November 2023

  • Reviewed: December 1, 2023

    9.0
    Nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit strange small at the first floor with the sleeping one floor above

    Location, people

    Stayed in October 2023

  • Reviewed: November 11, 2023

    9.0
    Excellent location.
    • Leisure trip
    • Couple
    • King Guest Room with Citadel View
    • Stayed 2 nights

    We were a bit disappointed that it was not possible to order a massage as it was mentioned in the booking description.

    This hotel is situated on the main road with good access and parking. If you have the opportunity, choose a room with the citadel view - it is not oriented to the main road and will offer you a beautiful view of Sighişoara. Although the rooms are older (like the whole hotel) we had everything we needed here. After all day of walking around the sights we appreciated our stay by the pool, as well as the possibility of the dinner. Thank you.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    Good place to rest our heads for our one day in Sighişoara
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi didn’t function at all and the gym was subpar.

    Great location less than 10 minutes walking to historic center of Sighişoara. Comfortable rooms. Parking available on site.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It is a lovely place to stay and relax. The wellness facilities are very good and the wellness area is very pleasant. The room was all right, but on the last occasion that we stayed here we had a king room with castle view. I would very much recommend taking such a room, if one is available.

    Stayed in September 2023

Showing 1 - 25

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