That our stay was short

Since entering the hotel at the reception it was a good experience. The views are super amazing, it is a large resort and scenery views are everywhere. The staff were very nice, especially Andy the buggy driver. The room was exceptional, we really liked the facilities that covers all your needs and we enjoyed the private pool. The beach is amazing, calm waves and crystal clear water with beautiful scenery. We had a romantic dinner at the Pan-Asian restaurant where our waiter mohammed provided excellent service and was very kind.

Stayed in April 2024

Beautiful views

Stayed in April 2024

None

This is my 2nd time is Praslin, but first time in Raffles. There nothing to complain about this property. Aside from amazing views and the upgrades, the exceptional staff are commendable. Special mention to Cecille from the restaurant, to reception ladies Stacy,Dominique, Danielle and the guys doing the buggy transfer, you are all doing your job with passion. thank you all

Stayed in March 2024

Out of your control but I found a spider 🕷️ on my toothbrush 🪥 and a cockroach 🪳 came through the sliding door.

Everything!

Stayed in February 2024

At the moment there are no direct flight to Praslin Island where Rafelles hotel resides. Therefore, a pre arrangement must be made to reach the the island. Which was a bit difficult with me as it was raining heavly.

The staff were amazing, smiling faces all around. The establishment itself was equally impressive with all type of basic necessities that any tourists can think of such as a gym, a spa, a kids club...etc. The different type of cuisine every night made my stay even more unique. The Tandoori night, the Sushi Room, and The Arabic food all gave me a refreshing experience of what quality food can be. Furthermore, you can visit all the designsted locations within the facility with only one text to the reception and they will send a buggy within few minutes to pick you up and deliver you wherever you would like.

Stayed in December 2023

More kids activities dor older kids. Keeping room doors closed in order to keep insects out.

Generally it was a great stay, hotel staff are lovely and very supportive. Always keen to help. The rooms were large and the view is breath taking. The facilities were great. Food options were also great.

Stayed in December 2023

I’ve got an amazing staying there

Stayed in November 2023

Ontbijt was top en het uitzicht amazing

Stayed in August 2023

Nothing

Everything

Stayed in August 2023

The first thing that captivates you is the awe-inspiring splendor of the resort, perfectly nestled amidst the lush flora and fauna of this extraordinary island. The property is meticulously maintained, boasting impeccable cleanliness, and is a sanctuary for various exotic birds, along with a charming small tortoise sanctuary. To reach Curieuse Island, a mere 10-minute boat ride awaits, conveniently arranged by the hotel for you. Not far away lies Anse Lazio beach, renowned as one of the world's top 10 beaches. The culinary experience is unparalleled, with top-notch chefs preparing delectable dishes. The staff goes above and beyond, welcoming you with warm smiles and accommodating your every need with utmost grace. Without a doubt, one of the most indulgent and delightful places I have ever had the pleasure of staying at.

Stayed in July 2023

I absolutely loved the hotel, everything was amazing. The staff is great, the facilities are lovely, it felt very exclusive and private. The room and the view blew our minds! Being so close to the beach, the food in the restaurants so tasty, there’s nothing we didn’t love! The wifi worked in every corner of the hotel

Stayed in June 2023

location and staff helpfulness… Mohammed especially… he guided us to the right experiences and excursions. He understood what we wanted and delivered beyond expectations… reflected the true Raffles spirit!

Stayed in May 2023

nothing

everything

Stayed in March 2023

food

approach to family’s traveling with kids. welcoming, helpful and well organized villas with all you need for babys

Stayed in May 2023

I am sorry for the efoort done by the people working there to make our tine spent there amaizing but this must be said. The Resort needs maintenance done on the villas, outside wood needs paint.metal parts are rusted and the pool is missing the light and some mosaic

The facilities,views and the staff members,Aaron is the best,the inside of the villa meets the expectations

Stayed in May 2023

just amazing

Stayed in April 2023

All was excellent p

Location is amazing, ocean view villa is breathtaking, room is very clean

Stayed in April 2023

Mostly the staff/service was just far below what we've come to expect. Especially considering this was the most expensive resort we've tried in the Seychelles. Just before coming here we stayed at Lemuria, maybe our expectation were set too high... but then again we've been in 20+ 5* resorts mostly around this part of the world (Middle East, Maldives etc.) and have gotten used to certain things. Unfortunately here in Raffles service was not *bad*, but it was what we'd expect in a mediocre 3 star resort, not an expensive villas-only 5* resort from a global brand. Some of the (many) examples: - Both me and my wife had the strong feeling that staff genuinely don't like each other. Whenever they spoke between themselves it was clear they are NOT having a great time and the others working there are not really their "friends" in any way. We've seen this many times - restaurants, buggy service etc. - The resort is VERY hard to walk thru as it's super steep. Still, many times we decided to walk from one villa to another or eg. from the reception to avoid constantly asking for buggies. Many buggies (usually empty and going in our direction) passed us on our way, including when we were walking with small kids. Not ONCE anyone stopped to at least ASK if we need a ride. Really lame! - Our first evening we had dinner at whatever the restaurant next to the reception is called. We were seated in space right by the entrance, with zero views (huge white curtains covering the windows completely), no music, zero ambience. Felt like we're in some post-communist cheap diner in eastern Europe. And then it took 45mins to get appetizers. Worst dinner experience we've had since... not sure when. - Reception staff were nice, but no "wow" effect.

The best part of the resort are the villas. They're modern, beautifully designed and the view is jaw-dropping. Inside it's comfortable and again - well thought out. Definitely the best we've stayed at in the Seychelles and (at least inside) one of the best we've stayed at so far (considering they were "small" 1 bedrooms not any pavilions etc.) Curieuse restaurant was amazing. Food was great, the menu was interesting but also had some "proven" basics (so it wasn't too "weird"). Staff was good.

Stayed in February 2023

nothing all was perfect

it was relaxing and quiet

Stayed in February 2023

location, view, service, very kind and courteous staff!

Stayed in December 2022

a few little things, I can describe them to the management if they get in touch with me directly

remote villas, fantastic breakfast, great beach for swimming, water activities

Stayed in November 2022

Although the dinner was great, it was astronomically over priced at over $300 for two people excluding alcohol. Breakfast buffet was very impressive with unique and what seemed like unlimited amount of different food options. We only ate dinner at hotel once due to the price.

Staff was very responsive and tentative. Wi-Fi speed was great. I had a problem with my personal controller - it was not updating the software/connecting to Wi-Fi and the IT guy (Deven was his name I believe) came to our room and fixed it. Great service! The buggy service was pretty good, I think only once in the early morning for sunrise they took longer than normal to come pick us up. The beach below hotel was great and overall, hotel is in a great location. Our actual room is we very impressive and the private infinity pool was incredible. It’s located nearby Anse Lazio the most popular beach - less than a 10 minute drive away.

Stayed in October 2022

beautiful and private

Stayed in September 2022

internet in tv

Stayed in September 2022