Döbelnsgatan 17, Norrmalm, 11140 Stockholm, Sweden
#114 of 190 hotels in Stockholm
Guests' ChoiceBased on 887 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
8.0
Staff
8.7
Value for money
8.1
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Rachel
SwedenGood value for money.
Stayed in April 2024
Reviewed: May 3, 2024
Mariacristina
ItalyThe room was a bit dusty and a bit too cold. The shower floor was sticky so we didn’t feel comfortable with bare feet.
The room was spacious and bright. Good breakfast with typical food and nice to have the possibility to use the gym and sauna, we just didn’t have time to. Location was good to reach everything by foot.
Stayed in April 2024
Reviewed: May 2, 2024
Ella
ItalyThe room was old and very small and there was not any closet space, also the bed was super small
Great location and staff, clean and good breakfast
Stayed in May 2024
Reviewed: May 1, 2024
Jayaprakash
IndiaNo air-conditioning. This can be a problem in summer. A small table fan is provided in the rooms, though.
Right in city centre, close to tourist attractions. Rooms are ok for the location. Have to especially mention the Excellent checkin service provided by Mr. Joel at front desk. When my name did not show in the booking, he tried reversing First name / Last name. That worked. He was very resourceful. Mr. Joel also was very helpful and knowledgeable about all things a guest should know. Pointed out the two building layout of the hotel, location of breakfast room, all-day coffee services, gym and sauna. He also outlined key resources useful to guests right in the areas surrounding the Kom hotel. Wifi password also was provided without asking. At several hotels, to extract all that information, you the guest, have to keep asking, asking...
Stayed in April 2024
Reviewed: April 24, 2024
Kirill
EstoniaMy room was advertised as having a refrigerator. There was no refrigerator. As it was only a short stay, I did not need a refrigerator, so I did not ask for another room, but the hotel should really review the room description and ensure that the offered room matches it. The breakfast room was crowded, I could barely find a place to sit down, I also saw some people waiting for a seat. One strange thing for a modest hotel like this was a soundbar under the TV on the wall. The problem was that the soundbar did not work with the TV, so you could only hear the small low quality TV speakers.
The hotel is situated on a quiet street. The room was comfortable and clean. The breakfast buffet selection was great and constantly replenished by helpful staff.
Stayed in March 2024
Reviewed: April 22, 2024
Anunya
ThailandThey don’t have room service and phone in the room so we needed to come down to lobby every time we had questions or needed anything.
The staffs were really helpful and made our stay much easier. The location was perfect, close to many good restaurants, bars and 7-eleven. They also had a nice gym and pool room.
Stayed in April 2024
Reviewed: April 21, 2024
Agnė
LithuaniaNoisy
Good breakfast, friendly personal, coffe fo free all day, good location.
Stayed in April 2024
Reviewed: April 18, 2024
Kim
DenmarkMy room was in the annex so I had to walk outside in cold to get to breakfast room.
The rate for my room was very reasonable. Modern furnishings but mini fridge did not work. All in all a hidden bargain.
Stayed in April 2024
Reviewed: April 17, 2024
Cilia
Maltaroom a bit tight for 3 persons and lack of storage facility in room
Breakfast was well presented and decent quality, only grip is lack of storage facilities in the room, plus in-room safe location seems to have 6 footers in mind as its difficult to reach. Overall for excellent value for what we paid.
Stayed in April 2024
Reviewed: April 16, 2024
Thomas
United KingdomThe bed was slightly small and could have been little bit more comfortable
The hotel was in a convenient location and the breakfast was excellent
Stayed in April 2024
Reviewed: April 13, 2024
Himpu
IndonesiaThe reception area is small. I waited for a couple of minutes at the front door because there was a group checking in occupying the reception. Glad they allowed me to check in without having waiting for them to finish.
Breakfast and the staffs were amazing. The room was good and comfortable.
Stayed in March 2024
Reviewed: April 11, 2024
Edwin
AustriaBreakfast area was quite small, so had to sit with other people sometimes when it was rush hour, which is not always the way you'd like to start your morning. Also, we were not in the main building, so we had to come in the morning for breakfast with some layers so as not to freeze as stayed during the winter.
Breakfast was quite good, not luxury, but you had enough to make sure you were good to go, and explore the city. Easy to reach, quite central in the city, and walkable to different areas in Stockholm. The room was quite nice, modern, well heated.
Stayed in January 2024
Reviewed: April 9, 2024
Cvetina
BulgariaThe hotel is very well located, on a walking distance to some of the attractions. Breakfast was quite good, there was a variety of choices. Only thing there was that usually after 8,30 it was getting crowded. The room was also quite comfortable, very good fit for a family with 2 kids , the sofa was comfortable for them. The room was a bit tiny, but at the end, we were in Stockholm for the walks, not for sitting in the room. Room was cleaned every day, towels were changed as well. Staff was nice and polite. I would recommend and would consider again for the future.
Stayed in April 2024
Reviewed: April 6, 2024
Kyurkchieva
BulgariaExcellent breakfast and location. Clean rooms and smiley stuff.
Stayed in April 2024
Reviewed: April 3, 2024
Eleni
GreeceSmall bed
Awesome breakfast, stylish room, perfect location
Stayed in April 2024
Reviewed: April 1, 2024
Iveta
AustriaGreat Breakfast… plenty vegan options. Rooms were clean and cosy. For end of march I would appreciate one more blanket, but nothing that thin jumper and socks couldn’t fix. 15 - 20 min Walking distance to city centre.
Stayed in April 2024
Reviewed: April 1, 2024
Passia
NorwayThe breakfast was not of great variety nor quality.
The location of the hotel is excellent - really central. The staff is very friendly and helpful and the gym of the hotel is big and clean.
Stayed in April 2024
Reviewed: April 1, 2024
Alen
NorwayRoom was on the street side, little noisy sometimes from traffic. Parking garage had EV charger which was not mentioned anywhere on Booking description. So its a good thing but bad because I already spent time charging elsewhere and then had full charged car sitting next to empty charger :-) it felt like poor information sharing.
Location, easy check in/out, friendly staff. Garage has EV charger but see below, it is not mentioned anywhere
Stayed in March 2024
Reviewed: March 31, 2024
Kasper
DenmarkA little noise from the street
Excellent breakfast, great value for money.
Stayed in March 2024
Reviewed: March 26, 2024
Maria
GreeceSome of the appliances provided were not working and were not easy to use to non-Swedish speakers, but the response from the reception was very good.
This was a very nice and central hotel, I have stayed before in Best Western Hotels and they never disappoint. The room was small but efficient, clean enough and quiet during the night, the mini-fridge was not working and the TV was in Swedish only, but we were there only for a few days, so it didn't affect our stay. We were allowed to check-in earlier than usual by becoming a member, which was a pleasant surprise. The reception and cleaning crew were helpful and excellent, the included breakfast was also surprisingly well and tasty. Overall, a very satisfying experience!
Stayed in March 2024
Reviewed: March 23, 2024
Leandro
DenmarkBreakfast !
Stayed in January 2024
Reviewed: March 14, 2024
Carol
United KingdomNo issues
Very friendly and helpful staff, great breakfast choice, great location between city centre and parkrun
Stayed in March 2024
Reviewed: March 13, 2024
Peter
New ZealandStaff were perhaps tired as they were not very welcoming or friendly. Hotel looked like it needed an upgrade.
Central location.
Stayed in March 2024
Reviewed: March 7, 2024
Fiona
United KingdomIt was quite tight for 4 of us for the week, not much storage space.
The traditional warm berry drink and biscuits every afternoon and free coffee in reception. Breakfast was divine. A great range and plentiful
Stayed in December 2023
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