The breakfast needs a bit of improvement as the variety of food is lacking.

The hotel is very nice with a good location to the beach

Stayed in May 2024

Breakfast! Disappointing!

Apart from the breakfast, which was disappointing, the rest of the stay at the hotel was excellent, EXTREMELY helpful staff very accommodating, extremely friendly- went out their way to assist and the added bonus was that they allowed us to check out, of the hotel, at 19.00hrs for no extra cost! Lovely people!

Stayed in April 2024

The cleaning staff were a bit slow in cleaning the room.

The hotel was very nice with the suites and had access to the beach and a nice pool.

Stayed in April 2024

A great hotel with great staff, peace and quiet, it's one of the best option quality price wise

Stayed in March 2024

Bar staff were not particularly friendly. Breakfast was a little chaotic. Breakfast items are laid out over a small area, which makes it difficult to reach if there are several guests there at the same time. Sofa in the living area seemed a little flimsy.

We have stayed at the Neptune before, so it was familiar. The grounds, walkways between the bungalows, the pool and beach area are beautifully maintained. Staff at the restaurant were attentive and professional. I like the size of the suite. It makes a difference having the separate living area.

Stayed in March 2024

Needs more loungers at the pool.

Nice beach area

Stayed in March 2024

My room was off to the side and had weak wifi - although was strong in the main areas.

Excellent resort around a swimming pool. Comfortable.

Stayed in December 2023

Dinner or food needs to meet better criteria.

Set up was good, room spacious and functional and quiet, breakfast's was fair. Swimming pool area very pleasant and staff attentive.

Stayed in September 2023

I like the ambience and the suite is spacious and nice. The food tastes great too. Overall, enjoyed my stay.

Stayed in September 2023

A fair balance of French and English-speaking Staff.

I like the breakfast and also the quiet environment.

Stayed in September 2023

Internet connection in room

Everything was great! Except Internet connection which needs to be improved! Especially in rooms

Stayed in August 2023

Flies, mosquitoes, too much green..heaven for insects....

The pool..

Stayed in August 2023

My matress was too firm for my back.

The staff was very friendly. I stayed in one of the suite and it was beautifuly designed. The ground was very clean. The security guards were very friendly and always ready to help with parking and other info you ask them. The management is doing a great job.

Stayed in August 2023

Dinner started at 8:00 PM. A bit late in the evening for our family.

East beach access. Big pool. Good a la carte dinner, not just another buffet.

Stayed in July 2023

I would like a better selection on the room service menu.

The location is perfect. Everything was clean and the staff were friendly and helpful.

Stayed in April 2023

there was a problem in my toilet which was only fixed two days after my arrival

Good breakfast, nice swimming pool, nicely arranged hotel, friendly staff

Stayed in March 2022

It was not value for money as rooms were small and not to quality compared to amount charged

The staff was cordial and welcoming. Breakfast was good was well.

Stayed in February 2022

beach is far , and nowhere to seat

animation

Stayed in December 2023

Food wasn’t great especially breakfast. The furniture is old. The pictures on Booking are quite different from the real rooms. The staff is more attentive to non black persons unfortunately. The manager didn’t make an effort for me to talk to him about an issue.

The pool, the beach even though access to the beach was outside the hotel.

Stayed in December 2023

The only thing that can be changed is the volume of the entertainment. The bands that play during dinner (roughly between 8-10 pm max 10:30 pm) are very good, but the volume is a bit to high I think.

I had a fantastic stay at Neptune. The rooms are very big and clean, good airconditioning, warm shower with good waterpressure. All the staff is fantastic, at the reception, in the restaurant, cleaning staff, poolmaintenance and gardeners, all very friendly. Garden and swimming pool well-maintained. Right next to a beautiful beach with private hotel area with sunbeds, where no sales-people are allowed.

Stayed in December 2023

Breakfast was good with a chef available every morning awaiting your order for omelettes pancakes fried egg etc. Hot fresh pastries ,cereal and fruit pot and lovely Senegalese juices tea coffee lots more. Rooms were fine you get what you paid for and a bit more with great staff. Swimming pool was lovely and clean everyday.

Stayed in September 2023

nothing

Amazing and relaxing, the bedrooms are huge and comfortable.

Stayed in August 2023

nothing

The accomodations are massive and perfect

Stayed in August 2023

Beautiful surroundings and a short walk to a great beach.

Stayed in April 2022