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Reviews of Am Samui Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

124/39 Moo3, T.Maret, Lamai beach, 84310 Lamai, Thailand

#29 of 94 hotels in Lamai

Guests' Choice

Review Score

Based on 217 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Family with young children
    • Superior King or Twin Room
    • Stayed 12 nights
    • Submitted from a mobile device

    Good hotel Good pool great staff Good value well stay next year

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Great hotel in buzzy location
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 5 nights

    Balcony

    Really great experience at this hotel as our first time in Thailand. Staff were super friendly and helpful. Amazing choice and lovely breakfasts, Communal areas all very good but room was a little tired and could do with an update. Our balcony had a view of the car park so would suggest getting a pool view room.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Fabulous stay
    • Leisure trip
    • Couple
    • Superior Pool View King or Twin Room
    • Stayed 4 nights

    Chlorine in the pool.

    Fantastic hotel located in the centre of Lamai. Rooms are very spacious.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Clean and noisy rooms at the front.
    • Leisure trip
    • Solo traveler
    • Superior King or Twin Room
    • Stayed 5 nights

    The water in the small pool was so warm so people couldn't swim in it. ??? The main pool was good Had a room at the front and it was so noisy with the nearby bar, hotel kitchen and also the carpark. Had to pay to get a quiet room which had no noise. Don't stay in a room over looking the car park or at the front of the entrance

    Very clean hotel and great staff. Very close to Lamai beach.

    Stayed in March 2024

  • Reviewed: April 19, 2024

    10
    Beautiful hotel, loved our stay there and will definitely return. Superior Rooms were emaculate. Standard rooms lovely
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool had broken tiles that cut our feet, in need of a pool makeover

    Cleanliness, food, staff,

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Great value for money/ great location
    • Leisure trip
    • Travelers with friends
    • Superior King or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location; friendly staff; cocktails; lovely pools; clean rooms; value for money

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Highly recommend
    • Leisure trip
    • Family with young children
    • Deluxe King or Twin Room with Pool Access
    • Stayed 5 nights
    • Submitted from a mobile device

    The access to the pool from the rooms that state have their own pool access. As described above these pool stairs need a extra top step and the hand rails extended to enable you to pull yourself out of the pool.

    Great position in lamai. 2 pools, 2 min walk to beach from back of hotel. Lots of restaurants, cocktail bars, tourist shops, 7 elevens ,massages. We found a great Cafe 5 min up road. Also 2 great cocktail bars with really well priced cocktails. Very clean rooms. We stayed in a room on second floor with stairs to pool access. Unfortunately this pool entry is problematic. Firstly you only access the lap pool from your room so can't take your towel to lounges . Secondly I couldn't access the pool as the hand rails do not extend above the top of pool ( cant hold them to get in or out of pool) Secondly the top step of pool ladder is so low I couldn't get out of the pool. It needs another step and handrails that help you pull yourself up. But in saying that I'd recommend this hotel to anyone staying in lamai. It's proximity to everything by foot is great. The staff are very friendly and accommodating.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Fantastic location. Great pools.
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There were lots of “bed-hogs”. People leaving their items on daybeds by the pool and not using them for hours - not the hotels fault but was annoying. Mattresses a little hard for me personally.

    2 pools were fantastic. Loved the swim up bard. Location perfect - cannot fault it.

    Stayed in February 2024

  • Reviewed: March 30, 2024

    9.0
    Overall a really great stay - incredible location near everything and we were well looked after.
    • Leisure trip
    • Group
    • Deluxe King or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no soap in our room so we bought some from 7 Eleven. One small suggestion would be alternative milks as both of us do not drink dairy! :)

    The location is the selling point really - right by the main night market and seafood market - make sure to eat there at least once as the fish was so fresh and tasty. Also maybe 1 minute if less walk to the beach was amazing. We only used the pool in the evening around 5pm and there was no one there (maybe linked to happy hour being 2-5pm ;) we had it to ourselves which was a treat! Breakfast was really good - a varied selection of Thai and ‘Western’ breakfast and eggs made to order! Lots of fresh fruit. Free water topped up every day in the rooms.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was not cold

    Great location with beach near and food markets so close. Lots of bars too!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    excellent, definitely recommend
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 4 nights

    staff efficient and courteous, rooms clean and very comfortable overall atmosphere very relaxing. desk staff very helpful

    Stayed in February 2024

  • Reviewed: March 24, 2024

    9.0
    Lovely hotel in a great location.
    • Leisure trip
    • Travelers with friends
    • Deluxe King or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Lovely hotel very clean. The staff were very helpful. Great location. Would recommend.

    Stayed in February 2024

  • Reviewed: March 14, 2024

    10
    It was one of the best places I stayed at in Thailand
    • Leisure trip
    • Couple
    • Deluxe King or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in February 2024

  • Reviewed: March 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Pool View King or Twin Room
    • Stayed 2 nights

    Great Hotel, very peaceful and quiet yet so close to the town and beach. rooms are functional and the pools are amazing

    Stayed in February 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Corner King or Twin
    • Stayed 8 nights

    it was so annoying that other hotel guests put our their towels and belongings on pool loungers and disappear for the day, only to come back to swim at 5pm! On 2 afternoons of our 7 day we could not make use of the pool because of this, management should have a system that any belongings left longer than an hour unattended should be removed, This is very selfish behaviour of other hotel guests!

    The location was perfect, a short walk aroung the corner to the beach, and lots of restaurants and bars across the road from the hotel. The hotel is beautifully laid out with lush greenery and spotlessly clean, we had a large room with all the facilities to make our stay comfortable, breakfast was very good and even better they have 2 fantastic coffee machines in the breakfast room

    Stayed in February 2024

  • Reviewed: March 5, 2024

    8.0
    Nice clean resort, central and great for families with young children.
    • Leisure trip
    • Solo traveler
    • Honeymoon Suite
    • Stayed 5 nights

    Unfortunately I had to leave the hotel to travel home for a family emergency the same day I checked in and declined to give me a refund. I think under the circumstances (which I didn't want to go into at the time) they could have been a bit more lenient. They could have refunded 50% (which I suggested) and re-rented the room.

    The place was nice and clean, big pool. Great for families and very central and secure.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Nice hotel and pool
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The noise from the parking lot and the street in the evening.

    Nice pool areas, both of them. Great breakfast. Good location close to Beach and restaurants.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, close to everything but still a small resort so not too loud or busy. Relaxing. Good value for the money.

    Stayed in January 2024

  • Reviewed: February 25, 2024

    10
    Great get away and a chance to relax. Family loved it.
    • Leisure trip
    • Family with young children
    • Deluxe King or Twin Room with Pool Access
    • Stayed 1 night

    I requested the motel to get me a scooter and it was a couple hours late but not the staffs fault. I had booked the rooms with Agoda and they messed up the reservation again (Don't use Agoda). I had to pay significantly more for the rooms at the motel as they did not receive my reservation through Agoda. We unfortunately had dump of a room the day prior and I wanted to treat my wife and family to a nice place. The motel was great. I would say Agoda cost me about 3,000 baht.

    The food was good, the room was amazing and the property was great. The staff was friendly. Everything looked new and clean. Great bathroom and beds. Location to the pool was great. I would recommend this motel to others. Once you on the property you forget about all the crowds and feel like you are on an oasis. One of the nicest properties we stayed at on our trip. The Thai staff was exceptional as always.

    Stayed in January 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Corner King or Twin
    • Stayed 8 nights
    • Submitted from a mobile device

    My 3rd visit there. Friendly and well located.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Very enjoyable stay here and would recommend it for a stay in Lamai
    • Leisure trip
    • Couple
    • Superior Pool View King or Twin Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Very clean hotel with helpful staff. In the heart of Lamai so it’s easy to walk for everything you need.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Very nice hotel, great pools.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 16 nights

    The music at the pool bar was on repeat and not many tracks.

    Really nice hotel, could do with a bit of TLC but that is true of most hotels recovering from Covid. The breakfast was varied, which is great if you are there for a couple of weeks. Staff as always in Thailand, amazing. When we first arrived we had a room facing the car park and near the bars and very noisy. We spoke to the staff who found us a room overlooking the pool and so much quieter, a bit more money but worth the expense.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    The best hotel in Lamai
    • Leisure trip
    • Couple
    • Deluxe King or Twin Room with Balcony
    • Stayed 8 nights
    • Submitted from a mobile device

    The breakfast

    Location , staff and rooms

    Stayed in December 2023

  • Reviewed: February 11, 2024

    10
    Very enjoyable 8 nights. The staff make this hotel one of my favourites
    • Leisure trip
    • Travelers with friends
    • Deluxe Corner King or Twin
    • Stayed 8 nights
    • Submitted from a mobile device

    Checking out! Didn’t want to leave!

    Return visitor Clean, friendly and well sited

    Stayed in February 2024

Showing 1 - 25

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