Hot lobby and checkin time

Location and breakfast

Stayed in May 2024

What is there here not to like, a solid 9 /10 hotel with great staff and a friendly vibe. Only stayed here for 5 nights as it's always good to move around but we will return!!

Stayed in March 2024

The weather

Facilities and staff were great

Stayed in April 2024

The pool was hot

Location

Stayed in April 2024

One downside of my stay at Baan laimai was the presence of a notable number of flies. While the hotel offered many positives, including great food and a friendly staff, the issue with flies was noticeable and detracted from the overall experience. It's something to be aware of for future guests.

I recently had the pleasure of staying at Baan Laimai and it exceeded all my expectations. From the moment I stepped in, I was greeted with warmth and hospitality. First and foremost, the food was exceptional. Every meal was a delightful culinary journey, offering a perfect blend of flavors and freshness. Whether it was breakfast, lunch, or dinner, the chefs at Baan Laimai truly know how to tantalize the taste buds. The central location of Baan Laimai made exploring the area effortless. Surrounded by attractions and amenities, I could easily walk to everything without needing transportation. It added a sense of convenience and spontaneity to my stay, allowing me to fully immerse myself in the vibrant energy of the city. If you want a hotel that puts you in the heart of the action, Baan Laimai is the perfect choice. What truly stood out, however, was the staff. Their friendliness and attentiveness made me feel right at home. They went above and beyond to ensure that every aspect of my stay was comfortable and enjoyable. Their genuine smiles and willingness to assist truly made a difference. One unique feature of Baan Laimai that I particularly appreciated was their washing cloth area. It may seem like a small detail, but having a designated space to freshen up my clothes was incredibly convenient and thoughtful. Overall, my experience at Baan Laimai was nothing short of remarkable. Delicious food, breathtaking surroundings, friendly staff, and thoughtful amenities make it a standout choice for anyone looking for a memorable stay. I can't wait to return!

Stayed in March 2024

The AstroTurf everywhere rather than tiles or grass

The location was great. The hotel overall was clean and tidy though there was building work going on. The finishing of some parts of the building needs attention. The staff are great. The rooms are big and clean.

Stayed in April 2024

The property is located right on the Patong beach and it’s close to all the shops and restaurants on the main strip. Rooms are ok, breakfast is fine, however it’s outdoors and it can get really hot during the breakfast. It’s a big hotel and very busy so it’s just not our preferred type of stay. Amenities are also a bit dated but it’s pretty clean. If you’ve come to Phuket to party - this area is great for you - however we enjoy our peace and quiet so we moved to Surin beach.

Stayed in April 2024

N/A

Excellent rooms and proximity to the beach and cbd

Stayed in April 2024

Swimming Pool water was not clean at all. If you are having any guest after, check in (single person) than any other guest shall be paid with extra amount. Even the room is booked for two guests. In house Restaurant food and beverage is expensive. Has to stay up to 2.00pm exactly for check in even you came little early to the hotel and also check out shall be strictly 12.00 noon and there no grace time. Waiting room area not sufficient to accommodate all guests.

Stayed in April 2024

They have a ridiculous policy in which you have to book a taxi to the airport the day before and not when you check out + were not helpful at all when asking how to get a taxi...never heard such a stupid policy in my life and cost me over an hour in wait time - reception team are not great and saw many issues with people getting frustrated with them.

Pool was very nice, cleaning team very nice, facilities excellent

Stayed in April 2024

The pool deck is in need of updating

The location was excellent, loved the gym the huge pool and the generous variety at Breakfast. Pond the gym instructor was really nice and took time out to train me personally

Stayed in March 2024

There are ants in the room

Big room with balcony

Stayed in April 2024

The breakfast tables were sticky with dirt.

Great location, everything is very close by.

Stayed in April 2024

Smell of weed every now and then through vapes I think, needs to be banned around the hotel, not good with so many kids around too. Check in was a bot of a pain, didn't get room until about 3.30pm and had to keep on going up to ask

Very comfortable stay, great location and staff around the pool and restaurants were really great. Room was good and great view from the balcony of the sunset. 2nd time we've stay here, and would come back again.

Stayed in April 2024

We all found the beds very hard to sleep on. The mattres does need a memory foam overlay to have a comfortable sleep.

The location was perfectly close enough to everything. We were there as an extended family to celebrate granddaughter's 21st birthday. The service we received from all staff was fantastic. The breakfast was great. I liked that seating was outdoors and that we could all sit together for breakfast 😋 Live band every night made even more fun. We didn't need to venture to the nightlife strip. We booked a pool access room and that was the best room for pool use.

Stayed in April 2024

wifi internet not consistent

very big room, looks like a flat, wide balcony with direct beach view, huge swimming pool, breakfast wide variety and good

Stayed in April 2024

The bed was not comfortable, very hard! The breakfast was nice but didn’t change much and very cramped set up so you were bumping into people.

The location is very central to everything and walking distance to Bangla Road. Very helpful staff! Fabulous pool!

Stayed in April 2024

• The pool is old and some tiles are broken inside it. One of these broken tiles cut my daughter’s knee and unfortunately needed stitches. Nobody from management ask about it or apologized.

• the restaurant, service • clean rooms • great spa! • good location

Stayed in April 2024

The live music was audible from our room, with all the windows closed and the AC on.

Breakfast was very good. Staff are courteous and very helpful. The pool was very enjoyable, though crowded in the evenings.

Stayed in March 2024

The location is perfect. Staff are super nice. The rooms are beautiful.

Stayed in April 2024

It would be better if the bathroom could be renovated to match the other parts of the room. It looks a bit dated

Everything except for the bathroom

Stayed in April 2024

It would have been good to have some milk alternatives (e.g. soy or coconut milk) for breakfast.

Good location, nice pool area, very good breakfast.

Stayed in March 2024

There was some construction work going on first thing in the morning

The whole asthmatics of the hotel was beautiful. It had an amazing wrap around pool,swim up bar, and jacuzzi. The rooms are tastefully decorated and clean. Amazing toiletries the hair conditioner was so good. The food was really good. The hotel had a beautiful water feature with huge carp swimming around This hotel it directly on the beach too x

Stayed in April 2024

Over priced

Perfect location.

Stayed in March 2024