Reviews of iWualai Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
84 Wualai Rd. Tambon Haiya Amphoe Mueang Chiang Mai, Hai Ya, 50100 Chiang Mai, Thailand
#113 of 834 hotels in Chiang Mai
Guests' ChoiceReview Score
Based on 145 hotel reviews
9.0Score breakdown
-
Cleanliness
9.2
-
Comfort
9.2
-
Location
9.1
-
Facilities
9.1
-
Staff
9.7
-
Value for money
9.3
-
Free WiFi
8.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 5, 2024
Carolina
Singapore20 Reviews5 helpful votes10“Best breakfast!”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 4 nights
- • Submitted from a mobile device
Perfect location, service
Stayed in May 2024
-
Reviewed: April 28, 2024
Dandan
China2 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
I ended up spending 7 nights in this lovely hotel. The care they put into the hotel is in many details. For example, they always come up with something new at breakfast. The portion of food and choices are never excessive. It’s a nice balance. The lobby, where the breakfast is served, is facing the outdoor pool. 24-hour free coffee/tea/snacks/banana are on the big table. It in a way feels like your home kitchen, especially when you come downstairs early in the morning to make yourself a coffee. I would definitely recommend it to my friends and family who visit Chiang Mai.
Stayed in April 2024
-
Reviewed: April 17, 2024
Rajlal
Saudi Arabia3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room could have been big more
Good location and ambience
Stayed in April 2024
-
Reviewed: April 13, 2024
Ko
New Zealand12 Reviews2 helpful votes9.0“Nice stay over there and breakfast is reasonable. Will love to stay there again”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Dont have proper staff to help you with the luggage when you check-in and out.
Location is good and staffs are friendly.
Stayed in April 2024
-
Reviewed: April 5, 2024
Wendy
United Kingdom14 Reviews1 helpful vote10“Fantastic hotel with everything you need for a stay in Chiang Mai & more, hope to come back.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are only a few Sun loungers & pool area is a bit small.
Friendly, clean hotel in a good location - on edge of town so quiet but easy to walk into centre where it’s busier. Tea, coffee, water, snacks available all day in dining area. Good wifi.
Stayed in April 2024
-
Reviewed: March 17, 2024
Kopf
Germany3 Reviews9.0“Oasis in Chiang Mai”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
I could hear the music from the garage place nearby in the afternoon, but that's not a big deal. Also, I would add a kind of shelf to put cosmetics in the bathroom.
Beautiful, calm, clean, comfortable bed, good breakfast, everything was very pleasent. Water refill station, pool, lift, tour information, etc.
Stayed in March 2024
-
Reviewed: March 15, 2024
Prerna
India6 Reviews10“Highly recommended”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Comfortable, clean and convenient location. Free access to water and coffee through the day.
Stayed in March 2024
-
Reviewed: March 14, 2024
Cristian
Romania7 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
The room is minimalistic. The entire hotel has the industrial/minimalistic design theme. It was very quiet, sometimes it felt like we where alone. Breakfast was amazing, with around 10 different thai dishes every morning. Haven't eaten the same thing twice during our stay. On Sturday the street becomes night market and is more authentic than the one in the city center. The hotel is around 100 meters outside of the old city center. Excellent value for money,
Stayed in March 2024
-
Reviewed: March 13, 2024
Rishi
India6 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
I loved everything. It was my second trip. Maybe toilets should have an exhaust fan
Everything. You get more than you paid for
Stayed in March 2024
-
Reviewed: March 12, 2024
Andreea
Cyprus25 Reviews4 helpful votes9.0“Very nice small hotel, close to the city and in the middle of the weekend market which we enjoyed so much, clean and qui”- • Leisure trip
- • Travelers with friends
- • Standard Quadruple Room
- • Stayed 3 nights
- • Submitted from a mobile device
AC in the room little bit old
everything
Stayed in March 2024
-
Reviewed: March 7, 2024
Patrycja
United Kingdom5 Reviews10“Truly Amazing 😊”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Amazing hotel. Very classy and environmentally friendly with free water and coffee provided, and soap/shampoo dispensers in the bathroom. Very clean, truly amazing. There's an amazing market on the Saturday very close but the hotel is bit hidden on its own giving great amount of privacy and quiet relax. Breakfast is fenomenal, one of the best I've ever had. Varied and vegetarian friendly.
Stayed in March 2024
-
Reviewed: March 5, 2024
Kytiger
China6 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 14 nights
- • Submitted from a mobile device
something no fruits.
breakfast is good. daily free drinks and fruits.
Stayed in January 2024
-
Reviewed: February 25, 2024
Kittichai
Singapore1 review8.0“A small hotel with character”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Need to have a light above the bed, shower head need polishing, air con remote need new battery, hotel entrance need improvement denting my car on entrance pillar
Location is convenient, especially on Saturday night where the walking street is right in front of the hotel, a small hotel with characteristic. Friendly staff,
Stayed in February 2024
-
Reviewed: February 23, 2024
Caroline
Taiwan8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Value for money
Stayed in February 2024
-
Reviewed: February 16, 2024
Daniel
Egypt5 Reviews9.0“A great place to stay in Chiang Mai”- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 6 nights
- • Submitted from a mobile device
The pool was very cold! The beds were too soft.
Pros: The location is great. The Saturday market happens right on the main street outside. The staff are wonderful! Very kind and helpful. You can send your laundry to get washed at a very reasonable price. You give the front desk the laundry in the morning and it's ready by that evening. Fresh, good coffee available all day.
Stayed in February 2024
-
Reviewed: February 15, 2024
Wendy
Malaysia13 Reviews2 helpful votes9.0“Comfortable and Happy Stay”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
Friendly and helpful staff, delicious breakfast, great location.
Stayed in February 2024
-
Reviewed: February 13, 2024
Andrei
Romania5 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
The soundproofing might be a problem for sensitive guests, as the walls/floors are thin and the entry doors do not insulate sound-wise.
Very helpful and kind staff, good location, good experience overall.
Stayed in November 2023
-
Reviewed: February 7, 2024
Krzysztof
Poland93 Reviews41 helpful votes9.0“Nice and comfy option”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast is very simple, small choice. The pool has zero privacy, you are in the middle of the lobby.
Quite good location, not far from the center. Very quiet, street noise cannot be heard.
Stayed in February 2024
-
Reviewed: February 5, 2024
Maren
Germany22 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 6 nights
There could be a little more storage in the room.
Great stay, friendly and helpful staff and incredible breakfast! Yes, you can hear a few noises through the room door, but we had a room at the end of the hallway and were able to sleep undisturbed. Smoking is not allowed on the balcony, but there is a nice smoking area outside. All in all, we highly recommend!
Stayed in January 2024
-
Reviewed: February 3, 2024
Rachel
Germany54 Reviews10 helpful votes10“Wonderful stay in a lovely hotel”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room door let in some noise from the corridor and I was a bit worried it would wake me as I’m a light sleeper but it was actually all ok.
I had such a nice stay at this hotel. The rooms were big, clean the bed was so comfy, good AC and nice hot powerful shower. WiFi worked well and the breakfast was wonderful, so many choices that changed everyday. They also leave out fruit and snacks during the day and you can help yourself to water and coffee / tea. The pool is a nice addition and although it’s a bit cold I still went in as it was such a hot day, it was nice to cool off after being in the hot city. It’s a short walk to the old town, maybe 5mins to the south gate and it’s easy to get a grab everywhere is so close by. I actually stayed twice as I went on a meditation retreat and came back after, the staff were so kind and let me store a bag for those days. Thank you for a wonderful stay!
Stayed in February 2024
-
Reviewed: February 3, 2024
Juan
Germany30 Reviews8.0“Good hotel with great breakfast, if the water not so cold and the rooms a little bit cleaner would be perfect :)”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The pool was very cold and the cleaning could be better
The breakfast is great and the staff is very friendly. The pool looks great too.
Stayed in February 2024
-
Reviewed: January 24, 2024
Paul
United Kingdom28 Reviews20 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room smelled damp, though none visible. Room decor very austere. Ground floor back room so little natural light. Pool freezing, but that is the case with many in Chiang Mai. A bit of corridor noise. Pool area rarely gets direct sun.
Big room, nice and interesting breakfast, good staff, free tea and coffee, hammock, small pool area, good location for south gate area, off the main road so not noisy. Lots of lovely touches and details. Would return.
Stayed in January 2024
-
Reviewed: January 15, 2024
John
Canada7 Reviews1 helpful vote10“Excellent”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
They could wash deck area by pool
Great staff good location fantastic breakfast
Stayed in January 2024
-
Reviewed: January 9, 2024
Franziska
Austria11 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
It is a little bit loud. But apart from that it was okay!
It was perfect for our one night stay. Breakfast was good.
Stayed in January 2024
