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Reviews of The Waters Khao Lak by Katathani - SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

67/238, Moo 5, Bang Niang Beach, Khuk khak, Takua Pa, Phang Nga, Bang Niang Beach, 82190 Khao Lak, Thailand

#54 of 121 hotels in Khao Lak

Guests' Choice

Review Score

Based on 246 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 1 - 25

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Water Pool Access Room
    • Stayed 5 nights
    • Submitted from a mobile device

    As the waters is a little older it’s showing some age with little things that could be updated compared to other resorts in the area

    Great location and staff

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bay Room
    • Stayed 4 nights

    Gym was small, only 1 treadmill and it is old. Not so sure whether it get a cleaning daily. Our balcony was facing the wall and I can see there is not much cleaning on that side Pool bar staffs are not as friendly as the rest of the staff's in the hotel

    Pool was nice, my kids had fun there, enough amount of sun beds Breakfast buffet have good variety of food and the staffs were quick and friendly Location is good, 5 min walking to the next beach 15min taxi ride to coconut or sandy beach The are cafe and restaurant ans also food stalls near the hotel Massage was great, a bit of discretion (curtain or shade) would be more appreciated

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    A great stay at a beautiful hotel in a good location
    • Leisure trip
    • Couple
    • Upper Pool Access Room
    • Stayed 5 nights

    Nothing

    Upon arrival our room was ready for us to check in early. Beautiful big room with huge bed which was super comfy and there was a big double shower which was great. The hotel is in a good location with lots of bars and restaurants just a minutes walk away. The beach is a 5 minute walk and the beach and sea were beautiful and not too busy. We had breakfast and have to say it was great, there was so much choice and the egg station was good. We had a massage at the pool and it was excellent value for an hours treatment. We particularly liked that each area of the hotel had its own pool area so it was never too busy, we did use the main pool area on a couple of occasions and enjoyed the swim up bar

    Stayed in March 2024

  • Reviewed: April 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bay Romance Room
    • Stayed 3 nights

    Nothing.

    Rooms are spacious and clean, pool is great and staff was very friendly. Overall, we had a great stay.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    10
    Excellent family holiday
    • Leisure trip
    • Family with young children
    • Upper Pool Access Room
    • Stayed 10 nights
    • Submitted from a mobile device

    N/a

    Resort, facilities, staff and location perfect for an amazing holiday. Will be back for sure! Our room was upper pool access, perfect position. Room cleaned daily, water topped up, bins emptied. Breakfast was fantastic - lots of choice. Staff very friendly and eager to help and look after us.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Great hotel with beautiful pool area.
    • Leisure trip
    • Family with young children
    • Upper Pool Access Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Rooms are in need of small renovation, our room was a bit worn in some points. Pool bar guy could smile a bit more and not be so grumpy.

    Great hotel. Beautiful pool area. There were enough sunbeds and not all of them were reserved before breakfast. Straight access to pool from the room big plus. Best massage place in the near area inside the hotel area. Good location, hotel is close to many great restaurants.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Wonderful
    • Family with young children
    • Water Pool Access Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Great hotel, definitely book a pool access room they are great, we were around one of the smaller pools and it was generally very guiet, they have also added double seats on the patio which have not appeared in any pictures a lovely place to read a book in the shade. Breakfast good but slightly limited, easy walk to many restaurants, market, tsunami monument and beach. Would definitely recommend and would return.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Great stay- highly recommend
    • Leisure trip
    • Couple
    • Upper Pool Access Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, property was great.

    Great hotel, clean, given free bottled water each stay, great location and great breakfast.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Value for money 4 star hotel with great pool and rooms
    • Leisure trip
    • Couple
    • Water Pool Access Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Plenty of space. Lots of pool beds and great location. Pools were great and accommodation immaculate.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Excellent spacious swim up rooms
    • Leisure trip
    • Family with young children
    • Upper Pool Access Room
    • Stayed 6 nights
    • Submitted from a mobile device

    We had a few problems with the air conditioning but we phoned reception and the maintenance guys immediately came out to fix it

    Swim up rooms were fantastic. They accommodating our children to be the upper room so we were together

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Amazing from start to finish. Was sad to move to next location. Will return next year for our full holiday here!
    • Leisure trip
    • Couple
    • Water Pool Access Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing! Couldn’t fault a single thing.

    Everything! Beautiful hotel, friendly staff, amazing atmosphere and great location!

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    top hotel, everything great and comfortable
    • Leisure trip
    • Group
    • Upper Pool Access Room
    • Stayed 2 nights

    nothing

    Great Pool, great room, great resort and great breakfast

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Good Price Value
    • Leisure trip
    • Couple
    • Water Pool Access Room
    • Stayed 3 nights
    • Submitted from a mobile device

    not that clean.

    pool access

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Excellent holiday and would definitely go back
    • Leisure trip
    • Couple
    • Upper Pool Access Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Water Pool Access Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very long wait for room service and breakfast was just okay

    Amazing hotel , lovely swim up room , spotlessly clean. Excellent pools and fabulous location.

    Stayed in February 2024

  • Reviewed: March 5, 2024

    9.0
    All I can say from the gardener to Nipa & Bhuta so so friendly and nothing too much trouble.
    • Leisure trip
    • Couple
    • Water Pool Access Room
    • Stayed 9 nights
    • Submitted from a mobile device

    We had a swim up room.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    9.0
    Fantastic staff, great location at a reasonable price
    • Leisure trip
    • Group
    • Water Pool Access Room
    • Stayed 9 nights

    We were happy with basically everything, the only small niggle was the Wifi. Speed was ok, but the need to log in every single time you use a device was a small inconvenience. The bar at the restaurants had the only staff we really thought weren't great at their job, the drinks were hit and miss. one night great, the next undrinkable.

    Breakfast was great, lot of options, both local food and more traditional (for us) European food, bacon, egg, omelette and so on. The pool area was nice and clean, lots of sun beds, no early morning competition with the towel germans in order to get a sun bed. We had an apartment with pool access and it was a very large pool 50x10m shared with 11 other apartments, but no issue with that. It was never crowded. House keeping did a great job, everything was clean and nice

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Upper Pool Access Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was average for such a nice hotel!

    The room and pool was great!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Relaxing stay with great food a short walk away.
    • Leisure trip
    • Couple
    • Water Pool Access Room
    • Stayed 7 nights

    The beds where a little on the hard side for us. No separate top sheet, as we don't like the aircon on at night. The foot paths around the street are a uneven, just need to watch your step.

    We had a pool access room, excellent, well worth the extra cost. Morning sun and shade in the afternoon. Breakfast had great variety. Location close to many restaurants, beach and Market. Plenty of money changers. that would negotiate rates.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Bay Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nearby bars were quite loud and disturbed our sleep a bit.

    The pool area was really nice and there was plenty of sunbeds. The room was really nice.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    It was a great place to chill out
    • Leisure trip
    • Couple
    • Bay Room
    • Stayed 28 nights
    • Submitted from a mobile device

    The building block we were in, non of the rooms had a view some looking out onto to a concrete wall just 2 meters away. Very claustrophobic and dark. Would not stay in these rooms again.

    We liked the pool , the location. The staff were very helpful and friendly.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    • Leisure trip
    • Family with young children
    • Bay Room
    • Stayed 5 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 13, 2024

    9.0
    Pleasant week.
    • Leisure trip
    • Couple
    • Upper Pool Access Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The breakfast was a bit chaotic every day. The food was allright. The coffee was very good.

    Comfortabel beds, nice to have access to the pool.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Upper Pool Access Room
    • Stayed 3 nights

    Couldn't falter.

    Exceptional place, so clean and quiet. Each pool area was spotless. Ample sun loungers (even though people still reserved them by towel at 07.30!!) Staff were so polite and helpful. Breakfast amazing. Local shops and restaurants were good quality. Beach about 10 mins walk Thoroughly recommend.

    Stayed in February 2024

Showing 1 - 25

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