2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bang Rak, 10500 Bangkok, Thailand
#535 of 1,531 hotels in Bangkok
Guests' ChoiceBased on 955 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.9
Value for money
7.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Thanh
AustraliaNothing
View, location. Staffs were friendly
Stayed in May 2024
Reviewed: May 9, 2024
Laura
United KingdomThe lobby was always packed with big groups of people travelling together and there was often a queue for the reception desk. The breakfast room was so packed and there was often a queue of people to get in to breakfast. It felt a little overcrowded.
Lovely large rooms, good value hotel. Two brilliant swimming pools, although the water was a little too hot to swim in (partly because the weather was 39C). The gym also has excellent top-of-the-range equipment. A huge range of breakfasts to choose from (European, American, Japanese, Chinese, Thai).
Stayed in May 2024
Reviewed: May 2, 2024
Reynalda
United States of AmericaOur stay at the Royal Orchid Sheraton Hotel and Towers was exceptional! 🌟 The location is perfect, right on the river, offering stunning views from our room. The hotel provides convenient transportation to Siam, making it easy to explore the city. We loved waking up to the beautiful river views each morning, and the hotel's location made it a breeze to experience the best of Bangkok. Highly recommend this hotel for a comfortable and scenic stay in the heart of the city!
Stayed in April 2024
Reviewed: April 27, 2024
André
PortugalShowers to old and low pressure water; We have booked a Room with two double beds but the hotel gave us a three single bed Room.
The view is great! The free taxi boat to Iconsiam and nearest metro station; the variety and quality of breakfast.
Stayed in April 2024
Reviewed: April 27, 2024
Choo-tian
AustraliaNil
Nice location on the river . Free shuttle boat service across the river to ICONSIAM
Stayed in March 2024
Reviewed: April 20, 2024
Alan
MalaysiaSmoking area
The hospitality staff
Stayed in April 2024
Reviewed: April 14, 2024
Linda
United KingdomOne morning big queue for breakfast only yacht club open.
Staff very helpful, fantastic view of the river.
Stayed in April 2024
Reviewed: April 14, 2024
Terry
AustraliaGreat location, quiet area with good cafes and transportation
Stayed in April 2024
Reviewed: April 13, 2024
Ben1709
United KingdomI didn't feel like the hotels interior matched that of the star rating it has and the price I paid. I felt the hotel interior looked a bit dated. If you are on one of the higher floors, only certain elevators go to those floors.
Staff were friendly, view from the room of the river was fantastic and Chinatown is only a reasonably short walk away. You pick up a ferry from just next to the hotel.
Stayed in February 2024
Reviewed: April 13, 2024
Orr
IsraelBreakfast did not have omelets
Spacious room, great views
Stayed in March 2024
Reviewed: April 13, 2024
Kumar
OmanNothing
The facilities are very good and the staff support is excellent. Mr.Thtipat has provided good guidance on the trips and very supportive at overall activities. Special thanks to him.
Stayed in April 2024
Reviewed: April 11, 2024
Julie
Isle of ManFantastic views from our upgraded top floor room 🤩
Stayed in March 2024
Reviewed: April 10, 2024
David
IrelandRooms need updating
New Siam yacht club restaurant and bar.
Stayed in March 2024
Reviewed: April 10, 2024
Margaret
United States of AmericaThe bedroom was dated. The carpet had stains. The Italian restaurant was disappointing.
We paid for the lounge privileges and enjoyed the breakfast and the ability to stop by in the evening. The view was terrific. The pool was very nice.
Stayed in April 2024
Reviewed: April 7, 2024
Matthew
Hong KongIt's dated
Rooms are spacious and well appointed. The lobby is welcoming and the stay warm and accommodating. Breakfast can be crowded, but the selections are varied and the food good quality. Prices are very reasonable for this level of service. Yes, the decor is dated and in need of refurbishment. But everything works just fine and is good value. If you're looking for a budget 5 star hotel by the river then this is a good and safe bet.
Stayed in April 2024
Reviewed: April 5, 2024
John
SwitzerlandThe bars. It was too hot to walk too far.
Stayed there before )2015). Really liked it and we were very happy to return.
Stayed in April 2024
Reviewed: April 2, 2024
Mark
AustraliaOn the river and close to everything
Stayed in April 2024
Reviewed: March 28, 2024
Stuart
United KingdomOnly stayed 1 night , great location for river city where the tours of the palaces start from. Nice lobby bar and restaurant was nice. Room was fine for a night.
Stayed in March 2024
Reviewed: March 28, 2024
Cook
AustraliaThe fittings are old and a bit shabby.
Restaurants and pool were great.
Stayed in March 2024
Reviewed: March 21, 2024
Wittawat
ThailandNot close to BTS
I stayed there before
Stayed in March 2024
Reviewed: March 21, 2024
Catherine
CanadaThe property decor was tired. No walk in shower. Bathtub very high to step in. Our room was clean but other family said they’re had obvious wear and tear (they did complain and received compensation).
Location, staff, buffet breakfast, pool, outdoor dining options, boat to Icon Siam.
Stayed in March 2024
Reviewed: March 20, 2024
Stephen
United States of AmericaNice hotel, friendly and helpful staff. Breakfast was fantastic.
Stayed in March 2024
Reviewed: March 18, 2024
James
United KingdomPorter taking our suitcases to room
Breakfast excellent.
Stayed in February 2024
Reviewed: March 17, 2024
Martha
United States of AmericaWe had a very quiet and comfortable room with a river view.
Stayed in March 2024
Berlin, Germany
Le Mans, France
Fremantle, Australia
Kini, Greece
Dubrovnik, Croatia
Laredo, USA
Amritsar, India
Popayan, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content