Needs some renovation, staff not too friendly

Location

Stayed in November 2023

nothing it was all great my thanks to the people in charge for the restaurant you will not need to taxi or a car for this hotel everything is a walking distance.

everything is great the location is on a high spot where you will get a great View. the breakfast was the best i had in all Turkey they are serving one day Omelet and one day pancake the reception Mr. Ersoy was great and wanted to help. the pool area is nice don't look for any other location simply take this one

Stayed in October 2023

Mini-fridge is small, not cold and full of expensive supplied drinks and snacks. So not much room if you want to get your own inexpensive supplies from the many mini-markets on the street. I had to close the sliding glass doors on the balcony to dampen the noise from the many bars and restaurants on the pier. Some went from 10:00PM to 4:00AM. And then the call to prayers (pleasant, mystical but loud) at 5:30AM from almost next door mosque.

This is one of the nicest hotels that I have stayed in for comfort, sea view, kind staff, and great breakfast. All the staff from front desk, to breakfast room, to housekeeping are friendly, helpful and speak good English. The room is very comfortable with desk, chair, sufficient electrical outlets, and comfortable bed. The room and the whole hotel has pleasing, light décor. The bathroom exceptional with large shower the width of the bathroom, convenient towel racks, tray in shower to hold products, overhead shower as well as wand, marble counter, and modern fixtures. The wardrobe closet is good with a drawer and shelves. The safe is easy to use although you need to get a fob to use it for a refundable deposit. The view from the second floor was very nice although a little obscured by some masts from a tourist pirate boat moored below. Wifi was good although you have to sign in initially with your room and birthdate (??) instead of SSID and password and sometimes you get a message to sign in again. Breakfast was extensive with made to order omelets, fresh pancakes, huge selection of whole fruit and fresh vegetables, huge selection of cheese, and preserves. Good coffee from machines. Great view. Good serving time from 7:30 to 10:30. The pool area looked nice but I did not use it since the water seemed cold for my tastes. Large balcony the width of the room so nice view with the sliding glass doors. The pictures on Booking.com are accurate. The hotel is right by the Red Tower and walks into old town and if you are in good shape, up to the castle.

Stayed in October 2023

Poor AC in the room

Rooms kept very clean

Stayed in September 2023

Nothing

Very clean and modern

Stayed in August 2023

Very clean and great location

Stayed in July 2023

Bed was uncomfortable

Location and staff

Stayed in July 2023

All fairly minor things for us as follows: Felt a bit pushed to give tips straight away for parking when the car moved a foot from where I parked, otherwise staff all friendly. Lift needs a bit of maintenance as can't see all numbers when call for it. Shower head was a bit broken and the corners of the floor in the shower were a bit dirty. Door (and perhaps walls too) were thin as could hear people in the corridor and in the room next-door. We were meant to have a double bed but had 2 single beds.

Great location with some great restaurants on the same street. Stunning sea, port & town views from our balcony! Easy to walk everywhere. Friendly staff that want to help you as much as possible. Lovely breakfast buffet with lots of variety of options as well as hot options (although some items were a but dry on the 2nd day we stayed, and some items like the strawberries tasted like they needed more cleaning). You can have a fresh omelette cooked in front of you to your taste. Comfortable beds. Good choice of teas. Well stocked mini bar available. Good aircon. Good size room that was nicely decorated. Good large pool off the 4th/3rd floors.

Stayed in July 2023

Location is amazing. The Hotel is perched above the marina and in proximity to all the shops and attractions. The hotel itself is comfortable and offers great value for money.

Stayed in July 2023

I think the breakfast could have a little more variety

The staff were very friendly and kind and no task was too big.

Stayed in July 2023

The hotel is in a perfect location in the center. It is around 10 minutes from the beach. The hotel is really clean. The room was cleaned every single day and the towels were changed. There is a nice pool. The breakfast and its service were excellent. The staff was really friendly and helpful. The view from the room was just amazing straight to the port. It is a highly recommended hotel.

Stayed in June 2023

The stuff could have been more friendly and communicative, they never smiled and they had always that series/sad face.

The location was super, specially the sea view rooms.

Stayed in June 2023

Due to inclement weather, pool was closed for a couple of days.

Central location, excellent access to attractions.

Stayed in May 2023

Breakfast was amazing. The hotel restaurant across the road was excellent. Location was also very central.

Stayed in May 2023

Great hotel, great location, beds comfortable, breakfast exceptional.

Stayed in May 2023

Very helpful staff. Good breakfast. We had a sea view room and this part was the best! Hotel is quite old, but well maintained.

Stayed in April 2023

Loud Noise in corridor at the 2nd floor on 23 April at 3:00 A.M. in the morning caused by other hotel stayers

Location, personnel, breakfast, swimming pool

Stayed in April 2023

The hotel isn't very modern,some things may need to be refreshed, but overall, it's cosy and comfy. The toilet seat wasn't clean enough, but I noticed that this issue is very common in local hotels.

Very welcoming staff, prime location close to all attractions, restaurants and amenities. Was given a very spacious room with breathtaking views of the harbour and mountains. The room had a large and sunny terrace with comfortable chairs and was bigger than rooms in other hotels. The bed was comfortable and bed linens of a good quality. The breakfast was very tasty with a good selection and good service. Overall, had an amazing stay and will be coming back for sure.

Stayed in April 2023

Nothing

This is second time we stayed at hotel kaptan and wouldn't stay in another hotel. Polite staff, good service and I enjoyed staying at this hotel

Stayed in April 2023

Jazz music playing at breakfast. Too intrusive. Need softer music in morning!

Excellent seafront location. Had balcony room with view. Rooms cleaned daily. Staff helpful. Breakfast selection excellent.

Stayed in March 2023

nothing to dislike

great location. fantastic view over harbour. large clean bedroom. exceptional breakfast offering. staff very helpful and cheerful

Stayed in January 2023

Amazing view

Stayed in December 2022

Bathroom was very small and uncomfortable.

location is wonderful. The staff was helpful and polite. The breakfast was delicious and fresh.

Stayed in November 2022

While it is winter , it is actually mediterranean winter time which is far away from real winter , but in the room only heating system is working and even with opening the window room was still abit warm and humide (in addition to all the noises you get from the window.

The room was clean in general , the staff was friendly. Breakfast was also good. Sea view from the room and the balcony was amazing

Stayed in November 2022

no free late checkout

location is good but be aware it can be noisy

Stayed in November 2022