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Reviews of Marmaray Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Guvenlik Caddesi No:43 Yenikapi, Fatih, 34130 Istanbul, Turkey

#1973 of 2,490 hotels in Istanbul

Guests' Choice

Review Score

Based on 58 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.8

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.5

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    6.0
    Good location. No Air Con Working. Over Charged comparted to invoice received. lack of fresh produce
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights

    less choice of dishes at breakfast and fresher produce. no air con. Confirmed rate was €292.50 yet €301 was taken from my credit card. Had two coffee sachets in the room on arrival. should be replaced daily.

    Breakfast was just ok. Cucumber was dried up. tomatoes were all overripe. had to keep to boiled eggs and bread. fruit should be an option for breadfast However location of hotel was very good. Staff were very friendly and pleasant. Air con did not work, said it would be fixed in two hours but never worked. Why give me the room if the air con was broken. could not leave door open as the noise outside was so bad.

    Stayed in April 2024

  • Reviewed: July 16, 2023

    8.0
    Lovely istanbul
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Everything good

    Stayed in July 2023

  • Reviewed: April 27, 2023

    8.0
    I thoroughly enjoyed my stay .
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights

    Breakfast has to be improved. It has the same menu everyday. Very little to food. Many cheeses but less breakfast material. Boiled eggs only, as opposed to scrambled ,sunny side up or fully done eggs. Too many cold salads everyday and less food.More plug points required in rooms.

    Friendly service ,cleanliness and amenities. Staff is on 24 hour service which is excellent.

    Stayed in April 2023

  • Reviewed: March 13, 2023

    8.0
    great staff, great location, great break fast
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noise: the noise wasn’t the worst till a point that you can’t sleep, but it was there, however if you have a long day walking in Istanbul, you would come look for the bed and you wouldn’t care how much noise you will hear because you will be already dead :))

    Location: the location is a huge plus, you are 15 min away from the main attractions, also that you can reach taksim and the Asian side so easy by walking 6 min till the metro station was great plus. Breakfast: unlike the ratings for the breakfast, it was excellent. you had every thing you expect for a breakfast meal. Staff: very friendly and helpful, speaks Turkish, English, and some speak also Arabic.

    Stayed in March 2023

  • Reviewed: September 30, 2022

    8.0
    Quiet corner of a lively central location. Easy access to everywhere. The staff were very helpful.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Sauna, Turkish bath and other spa facilities all come at an extra cost + A lot of traffic to navigate in order to reach the entrance door

    Breakfast was really good and the environment was excellent

    Stayed in September 2022

  • Reviewed: September 29, 2022

    6.0
    In general, the stay in the hotel was not bad, the staff was good, and the location of the hotel was good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I asked for a transfer from the airport to the hotel, but I waited in vain and had to rent a taxi in which I was subjected to extortion... On the way back, I asked for a taxi, but it turned out that the hotel did not have private cars, but rather rented a regular taxi for me. It was not comfortable, However, the hotel charged me a hundred Turkish lira for that.. I booked a Turkish bath and at the time I found another person, which confused our daily program in Istanbul and disturbed our mood a lot.. Breakfast was not at the required level.. It is very poor and not varied as expected, so that we were satisfied with boiled eggs and tea.. Even the bread was not varied..

    The workers are good..clean..the building has a historical imprint..close to markets, transportation and restaurants

    Stayed in September 2022

  • Reviewed: August 11, 2022

    8.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unlike my experience with the receptionist Burak at Marmaray hotel main branch who was super aggressive and very racist calling me “Arapgça” which is an insult in Turkish, my experience at Blue Marmaray in Lalali was amazing. A receptionist called Mohammed who’s originally Turkish but can speak both English and Arabic very fluently, was very nice super respectful always smiling and very professional. He was the total opposite of the other receptionist at the main branch. I just wanted to say a huge thank you to Mohammed for being super nice friendly and kind with us during our stay! :)

    Stayed in August 2022

  • Reviewed: August 3, 2022

    8.0
    hotel location was good and room was clean.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    everything was good.

    Stayed in July 2022

  • Reviewed: January 31, 2022

    6.0
    Look out for highly rated hotel if you want a good service
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights

    Location, checkout (staff asked us to pay or we cannot leave, had to email them booking confirming payment)

    Stayed in January 2022

  • Reviewed: January 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleaning Changing towels must be everyday A little old hotel

    Value for the money Location Breakfast its acceptable Breakfast views was super Staff

    Stayed in January 2022

  • Reviewed: April 4, 2024

    10
    Excellent quality-price ratio
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I have no comments

    I have stayed another time, excellent location, friendly staff, comfortable and clean rooms nice and varied breakfast

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Overall good value for money, good location, brilliant staff, certaintly my go-to hotel at Istanbul.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights

    The Gym only had 2 equipments; i was expecting a room full of dumbbells and cables etc. There was no pool even though it was listed on the facilities description. Can be hard to sleep at times due to the noise from the outside and if you are in floor 6 you hear the noise from upstairs floor 7- the restaurant.

    The breakfast was nice it consisted of various types of foods and was presented in a buffet style. The restaurant area was comfortable and nice and overall was good value for money.

    Stayed in March 2024

  • Reviewed: October 18, 2023

    1.0
    I really didn't like the hotel, I won't come again to this hotel, and also I advise to others they s
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like anything, the hotel was so so so bad

    The hotel is not good, because in booking system so expensive. Normally the hotel price around 25$ dollar US. The staffs are not good. In reception receptionist man his name Bora, he is not good staff. And breakfast also so bad. I didnt like the hotel. I am not advice the hotel to others

    Stayed in October 2023

  • Reviewed: July 9, 2023

    10
    I definitely recommend this place ☺️
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good. :)

    It is easy to go around the area, metro is about 2 min from it. Rooms comfortable and clean. Reception helpful.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    10
    My experience at Marmaray Hotel was exceptional.
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    My experience at Marmaray Hotel was exceptional. The attentive staff, comfortable accommodations, delightful breakfast, and excellent facilities exceeded my expectations. If you're planning a visit to Istanbul, I highly recommend Marmaray hotel for a memorable and enjoyable stay. Additionally, I would like to highlight that hotel is super near to subway as well as bus station..

    Stayed in July 2023

  • Reviewed: July 7, 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location was great. Room was big and very clean. The restaurant of the hotel has a wonderful sea view. We enjoyed a lot our breakfast. And people were very kind and friendly.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was awful

    Stayed in June 2023

  • Reviewed: June 17, 2023

    3.0
    Very poor - I would not recommend it to anyone.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was poor, it had limited options, food tasted like it was from previous days. Room was so small, we couldn’t even walk around. We asked for a cot and it wasn’t provided. We asked for a double bed but was provided 3 single bed. The room service was very poor and it felt like the staff’s morale was very low as they weren’t working to guests expectations. The staff in reception were very moody and didn’t want to help out.

    Nothing was good.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were very helpful,, especially Esaa 👍

    Stayed in June 2023

  • Reviewed: April 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Two small things that should be considered in the future, one is that the light in the rooms is low. Second, toilet faucets need to be inspected.

    Due to the fact that it is located in the center of the city and the market, the space around the hotel is naturally crowded, but with double glazed windows, the sound outside is not annoying. The hotel staff is hospitable and spends time with the hotel guests.

    Stayed in April 2023

  • Reviewed: April 28, 2023

    4.0
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: April 21, 2023

    10
    Absolutely beautiful.. Friendly and most helpful staff.. I have stayed here for the third time now
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Chairs should be re-cushioned.. It's very low.. Toilet paper should be more than one. Lighting in rooms to be improved..

    Can be improved. Cater chicken, not cold meats all the time. They should have eggs on the go scrambled,sunny sidecup etc, not only boiled eggs.. Should have fruit available and yoghurt..

    Stayed in April 2023

  • Reviewed: March 12, 2023

    1.0
    Very Poor
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Since we were not informed on the change of the hotel (!) for our reservation at all, the lack of respect for customers needs to be fixed.

    We had no time even to appreciate the hotel since, although we had a regular reservation on Booking, as soon as we arrived the receptionist informed us that, because of the lack of room availability, we need to move to a different nearby hotel (Alpine Hotel), where I got a less than 4 square meters room instead of the room I reserved AND payed for. It was hard for me even to open my luggage on the Alpinn room floor. My advice to the Marmaray Hotel is to respect customers by informing them in time in these cases.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked how the linens had holes in them. I liked how tha bathroom had black mold. I liked how neither the TV or the AC worked. I like how this is a 2star hotel pretending to be a 4 star one. But above all I liked how that they put a family with a small baby in 12 sq.m. room even when we booked 20sq.m room. Such a small room where the fridge door could not be opened fully or we had to play acrobats every time we tried to traverse the room.

    Stayed in March 2023

Showing 1 - 25

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