There were problems with our room at check-out. We requested 2 beds and got a one-bed room. Nonetheless, the staff tried hard to accomodate us. We had to change rooms again next day. But they were very gracious about it.

Stayed in November 2023

A bar was advertised that didnt happen.

Location good, breakfast adequate

Stayed in June 2023

shower didn’t work. we booked a taxi for the Sunday morning to take us back to SAW airport (Istanbul). The taxi went in the opposite direction. we had to pay for the hotels mistake and for another taxi to get us to the right Airport.

clean, good location. friendly staff.

Stayed in June 2023

not comfortable

not bad

Stayed in March 2023

.

Location & cleaning

Stayed in January 2023

The descent to the hotel is dangerous, there is not much lighting in Taksim square, many unpleasant people walk around at night,

Breakfast is not rich, there are no different types of bread, no types of cheese, Central location, many restaurants around, walking distance to the main street, close to public transportation

Stayed in November 2022

The power shut down in the area for a whole night during my stay : so no water...but NO WATER AT ALL...No shower, no functionnal toilets !!!!...AWFUL... This made me leave the hotel at 6.00am the day after. The other main problem for me was the Front Desk.. I work in hotels for almost 10 years now and never in my life have i ever seen a staff with such nonchalence : smoking chicha in the lobby, on the phone and you have to wait for them to finish their conversation to be able to ask them a few questions - not willing to help. They did the minimum. Also, they did not talk English that much. I would go there again nontheless.

The location is great, room is comfy and clean. The cleaning ladies were really nice. Breakfast was very good. I liked it overall.

Stayed in July 2022

The hotel is located in a side alley, The entrance to the hotel is a bit inconvenient, Breakfast should be improved, a coffee machine laid out

Central location in the city center, Reasonable breakfast, not much choice of cheeses, breads Hotel staff helps with any problem, giving you a good feeling

Stayed in June 2022

Small rooms, low height bathroom

Cooperative staff, nice location

Stayed in June 2022

The air conditioner was stoping every 5 minutes. The cleaning lady took my sleepers every day and the towels (ever though i spexificaly asked her to not take them). The tv was not working (they tryed fixing it 3 times). I asked for a room at a lower floor considering i was traveling with 2 people over 70, they said they have elevator ang gave me a room at the 5-th floor (the elevator stops at 4-th floor)

Breakfast was ok. But same every morning

Stayed in May 2022

Staff language barrier. Expensive very small rooms location worst hill. I never recommend that hotel again

Only some staff are friendly and break fast little Bit. Lift.

Stayed in June 2023

location

was not safe

Stayed in April 2023

nothing

the staff are very helpful and polite very good location and the room was very clean. thanks guys for the best customer service keep it up see you next year

Stayed in May 2023

Could do with some improvements. The fan in the bathroom was a little loud. Would be nice if bedding was changed daily. The hotel would be perfect if some improvements and renovations were done to make the rooms nicer and fix damages.

Very close to shops and local amenities. Not too crowded which was perfect for us. Friendly staff and good service. Very nice breakfast and morning staff excellent.

Stayed in May 2023

All other, the service was poor, the room very small, we should beg for cleaning the room and change the stuff

It was near to Taksim Square

Stayed in March 2023

The hosts and staff were not nice... strict rules for this specific hotel, visitors are not allowed in the room even if it is for 5 minutes

Stayed in January 2023

only breakfast good

Stayed in October 2022

very attentive and kind staff

Stayed in October 2022

So bad experience

Stayed in September 2022

First of all I didn’t feel the usual Turkish hospitality at that place, the breakfast was poor, the fridge was shutting down every time when I was leaving the room, i.e. impossible to be used for the purpose, the water in the bathroom had no enough pressure and changing hot/cold for no reason, etc.

Location

Stayed in June 2022

while booking rooms I notified that we needed one room with separate beds. but when we came we did not get what we wanted. They gave us rooms on the last floor… it was soooo hot inside, I could not sleep because of hot weather and because of noice because walls were so thin. Breakfast is not good at all…. all furniture is old… when I came to my room I did not have a curtain on the window. Receptionist told me that it was broken and they can fix it but why did not they fix before I came to room? Also I had problems with cold water! When we came weather was 30 degree and there was not cold water in the shower! We came to Business Sumit in Istanbul. and we needed to iron our suits but receptionist told us that irons are not allowed in hotels… I was like what? first time I heard it in my life! pictures are not same as a real room but with asking we have got iron after 2 days… definitely I do not recommend this hotel , definitely do not recommend

There were only two good things: cleaning and location. That’s all.

Stayed in May 2022

Location. Safety. Value for money.

Stayed in March 2022

small room .

location is good , breakfast is normal .

Stayed in March 2022

There are no comments available for this review

Stayed in January 2024