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Reviews of AC Hotel by Marriott St Louis Chesterfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

16461 Wild Horse Creek Road, Chesterfield, 63017, United States of America

#16 of 16 hotels in Chesterfield

Guests' Choice

Review Score

Based on 48 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.6

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Showing 1 - 25

  • Reviewed: May 13, 2024

    9.0
    1 day event and overnight
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The Internet was horrible. It kept cutting in and out, and I couldn’t use my phone for a great portion of the time I was there. to be fair I’m not sure how much of this is in the hotels control but it was very inconvenient

    The location, the staff were friendly, and it’s a beautiful hotel. It’s very clean and very well taken care of and the rooms are modern with a very modern lobby. An open feel and it’s classy and in a great area. The staff go above and beyond to help you and provide great customer service.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We loved everything

    Friendly staff and clean rooms. We love you have electric charging stations

    Stayed in May 2024

  • Reviewed: April 16, 2024

    10
    This is our go to property when we stay in the St. Louis area. Perfect location!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Not applicable

    We love the location and cleanliness of the property. The in house bar is also a nice addition that we enjoy. Size of the rooms are great and have everything you need.

    Stayed in April 2024

  • Reviewed: February 20, 2024

    10
    Excellent except for the breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn’t see the sign for the breakfast and the lady just made us up a ticket and it was $27!! We had no idea it was extra since we missed the sign that was out. Perhaps you could figure out another way to make sure your guests know prices of menu and ways to pay.

    The room was excellent!!

    Stayed in February 2024

  • Reviewed: January 4, 2024

    10
    48th
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk clerk could have been a little clearer at check-in. She had a heavy accent when asked, or I said I did not quite understand she looked or acted somewhat offended. I asked nicely, friendly, and explained I needed her to repeat it. In addition, she was speaking low. The guest above our room was loud throughout the night. Profanity appears to be fighting and arguing. Which was a misfortune because it is an excellent hotel. I like morning breakfast, but at a sleepless night , their menu was not too inticing to make me want to leave the room. We checked out at 12:00 pm and made breakfast at home.

    The location convenient to restaurants and eatery. Very clean rooms and facilities. n

    Stayed in January 2024

  • Reviewed: September 24, 2023

    8.0
    Concert weekend trip
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    HORRIBLE WiFi. My phone was blank for much of my stay which was frustrating! This is not the staffs fault but this needs to be addressed Air conditioner is LOUD. Wow! Walls are super thin. I could hear conversations. Thankfully I got to my room late enough that my neighbors weren’t up much longer Not a wide variety of food options but there are restaurants nearby if you have a car

    It was gorgeous and very clean. Great conveniently located hotel. Staff were amazing! Charles and his partner were outgoing and friendly and went above and beyond for our personal satisfaction! I would definitely stay here again

    Stayed in September 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The WiFi wasn’t good at all

    Stayed in July 2023

  • Reviewed: June 10, 2023

    8.0
    Almost perfect but not quite
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower pressure was non existent. The air conditioning was noisy and struggled to maintain a steady cool temperature at night. The walls seemed thin. You can hear movements, tv and curtains drawing in the next rooms.

    Modern, clean and spacious. Service from friendly staff made the stay a positive one.

    Stayed in June 2023

  • Reviewed: April 8, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in April 2023

  • Reviewed: March 6, 2023

    9.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 3 nights

    I would have liked more coffee and creamer in the room and a microwave as well. Ruths' Cris customers use the Marriot parking.

    Stayed in March 2023

  • Reviewed: December 30, 2022

    9.0
    Neighborhood hotel that has modern city vibe
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Stylish, elegant, quiet property next to a famous steakhouse. Everything was premium.

    Stayed in December 2022

  • Reviewed: December 14, 2022

    10
    They messed up my reservation
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Walls thin

    Breakfast to high Rooms were nice Clean Walls thin

    Stayed in October 2022

  • Reviewed: November 29, 2022

    10
    very nice.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    service at breakfast. slow food at breakfast - not kept stocked

    new and clean!

    Stayed in October 2022

  • Reviewed: August 24, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No Moscato wine in bar. Need foot rest to shave legs in shower.

    Clean, great location and good value.

    Stayed in August 2022

  • Reviewed: July 12, 2022

    10
    Will stay here again! Fresh and new!
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive breakfast. Someone in room above us had a child running across the floor at 4am and again at 6am. Kept waking us up. Would suggest not booking rooms directly above other guests if possible.

    New! Up to date! Clean. Easy parking. Room keys used to access floors and rooms for safety. Especially great location for The Factory - concert venue.

    Stayed in July 2022

  • Reviewed: May 21, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only downfall was our rooms AC wasn’t working so we had to be moved but it was a very quick and easy process.

    Very clean and appealing.

    Stayed in May 2022

  • Reviewed: May 2, 2022

    10
    classy and clean
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    my only criticism is that there was an open bottle of soda left behind in our room fridge.

    exceptionally clean with beautiful finishes. especially loved the tile floors throughout our room!

    Stayed in May 2022

  • Reviewed: December 15, 2023

    7.0
    Nice facility needs work on the cleanliness
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We had a dirty Kleenex in the corner of the bathroom and someone else’s ponytail holder in the shower, and the shower gel was completely empty

    Nice place, smelled good, good location

    Stayed in December 2023

  • Reviewed: November 25, 2023

    6.0
    it was a decent place to stay.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the mattress was hard , the unit in my room was so loud , it was noisy.

    the decorations

    Stayed in October 2023

  • Reviewed: October 7, 2023

    6.0
    Frustrating.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk staff greeted us after several minutes of waiting with a mouthful of food! First room was probably one of the worst that I’ve ever had- 2nd floor and window was right on top of roof! Asked to change rooms and 2nd was better. Walls and windows are very thin - can hear highway all night. Staff cleaning rooms were so loud - talking and laughing - zero coutesy to guests.

    Liked that the hotel was new and that it was located nesr our family.

    Stayed in September 2023

  • Reviewed: January 10, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No housekeeping except every other day and the room was dirty the second day with dirty towels and trash in the trash cans

    New facility

    Stayed in January 2023

  • Reviewed: June 5, 2023

    10
    I will be coming back!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No swimming pool and the cost for breakfast was the only downside of my stay!

    How nice and fancy everything was. They place was beautiful and very comforting!

    Stayed in June 2023

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

Showing 1 - 25

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