No one at the desk told me about the included free Breakfast. I found out right after I checked out; when I met people in the elevator.

Convenient location

Stayed in May 2024

Housekeeping was not working very well. We ended up having to buy our own toilet paper at a few occasions, and could only get additional amenities after asking the front desk THREE times within one day. We finally got what we had been asking for well after midnight, and even then the front desk staff had to bring it to us.

Friendly and helpful staff, good facilities

Stayed in April 2024

Size of the rooms

The staff was amazing. Very friendly and helpful with everything

Stayed in April 2024

Lift and parking area doors had seen better days No laundry facilities

Location felt safe. Liked the free parking. Happy with breakfast options. Big rooms - accessible room was excellent.

Stayed in April 2024

The beds were not very comfortable

Stayed in March 2024

1 elevator small queen bed

Breakfast friendly staff good location

Stayed in March 2024

My room was hot through my stay. As such, I was a bit uncomfortable. Fortunately, I was out of the room for most of the time. An Adria-hotel-branded shuttle service does not operate between the area's two major airports and the hotel. A NYC yellow cab taxi charged me $91 from JFK to the hotel at 2:45 in the morning. That was a major fleecing. Breakfast could be varied daily if only because guests come from international destinations, Caribbean, Latin American, Asia, Oceania, Middle East. An airport-type scale is not positioned in a corner in the lobby close to the elevator for customers to weigh their suitcases prior to leaving the hotel and heading to the airport, and/or in lieu of no airport-type scale in the lobby, there are no bathroom scales in the rooms. If these were available they would ease hotel guests' anxiety prior to them heading to the airport where they may be beholden to pay exorbitant overweight charges to the airlines. Beds are not made up daily and rooms are not cleaned daily by chamber maids.

Very, very helpful front desk personnel and very amiable and courteous chamber maids and handymen. Clearly, the training of hotel staff was effective and redounded to the benefit of the hotel and its guests. Available free hotel parking was most valued by me because I rented a car. Complimentary breakfast was another plus.

Stayed in March 2024

Very friendly and helpful staff, I got to be on first name basis with some of them.

Stayed in February 2024

The roach was an uninvited guest so I left him on the towel I used to kill him for the staff to find…along with the dead bug on the floor and the hair on the other table where my cups and ice bucket were. The wallpaper is disgusting.

Easy location and parking available.

Stayed in January 2024

The bathroom clogged a few times. However, maintenance was efficient.

The breakfast was buffet style that provided a variety. The location of the hotel was excellent as it was located in a safe area and convenient for public transportation by bus and train. I took the train to visit Manhatten three times..

Stayed in January 2024

Staff indifferent

check in easy

Stayed in August 2023

Location

Good

Stayed in October 2023

The breakfast is good not great.

I booked for family members who were participating in a family event. They were so pleased with my arrangements. What more could you ask for! We would definitely do it again in the future.

Stayed in August 2023

Everything you could want in a 3 star hotel. Nothing too fancy but all the basics were there and worked perfectly.

Stayed in July 2023

I didn't like that you are unable to access the stairs from the parking lot, you have to wait for the elevator which is extremely slow.

The neighbourhood felt safe, the location is close to highways, public transit, and restaurants . The parking was free and so was breakfast. The staff were very friendly and efficient.

Stayed in July 2023

The bathroom was very tight and also time to be updated.

The staff was courteous and helpful.

Stayed in July 2023

Would have liked more coffee in the room, but the lobby coffee machine was great!

The staff was extremely friendly and answered any questions we had. Everyone we came across greeted my family and I.

Stayed in July 2023

Clean and comfortable

Stayed in July 2023

Wish the room had a microwave.

Front desk staff were very friendly. Breakfast was good. Location was convenient to where we needed to go.

Stayed in May 2023

getting out of the parking lot

the front desk lady was amazing and the breakfast was very good

Stayed in June 2023

don’t have room service everyday

location, free parking, breakfast included

Stayed in May 2023

The desk staff weren't very helpful, the times I had questions they didn't even look up. I had to ask where the breakfast was, I think that should have been explained upon check-in. The Bathroom was VERY small.

Room was clean and the bed was comfortable. The breakfast was fine but not great it was also hard to find

Stayed in May 2023

Noisy air-conditioning

Didn't eat breakfast.

Stayed in May 2023

nothing special

Good for the price, coffee machine at the lobby, good location.

Stayed in April 2023