Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Texas hotel reviews
  4. Amarillo hotel reviews
  5. Reviews of Quality Inn West Medical Center

Reviews of Quality Inn West Medical Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1610 South Coulter Street, Amarillo, TX 79106, United States of America

#67 of 67 hotels in Amarillo

Guests' Choice

Review Score

Based on 551 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.3

  • Location

    6.8

  • Facilities

    4.7

  • Staff

    6.7

  • Value for money

    5.4

  • Free Wifi

    5.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 13, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Close to the BSA Hospital

    Location

    Stayed in May 2024

  • Reviewed: May 7, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty clogged bath. Dirty floors,. No ice machine.

    It's right by hospital ù

    Stayed in May 2024

  • Reviewed: April 30, 2024

    4.0
    Pay the money and go somewhere else
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything. Tv didn't work. Phone wire was slashed so no phone in room. A/c wasn't cold. Pool was closed.

    Nothing, the only good thing was it was close to BSA hospital.

    Stayed in April 2024

  • Reviewed: March 12, 2024

    5.0
    Fair
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our toilet was dirty and it needed toilet tissue

    The staff

    Stayed in March 2024

  • Reviewed: December 13, 2023

    5.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Room needs various repairs

    Size, furniture

    Stayed in December 2023

  • Reviewed: December 9, 2023

    3.0
    It was filthy not kept up.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was filthy which made it uncomfortable.

    That it was near a good restaurant.

    Stayed in December 2023

  • Reviewed: October 14, 2023

    3.0
    Cheap place to stay one night
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like smoke. The walls were cracked and door’s damaged. No towels to dry off or dry hands. Didn’t feel safe

    It was cheap

    Stayed in October 2023

  • Reviewed: September 23, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The room smelt bad when coming in at beginning had to buy candles, the ceiling had huge water stains and peeling paint, the carpet was stained with spots. We had to have the keys redone 2 times while there and would not let my husband get them I had to go with my ID becuz it was booked in my name which I didn't mind but was a pain when I wasn't feeling well. We were there for a week and the room was never cleaned or towels replaced. I asked twice to have room cleaned and never done. I went and requested towels and sheets and did it myself.

    The location was good for us. And the price was great for the week we were there.

    Stayed in September 2023

  • Reviewed: July 17, 2023

    3.0
    Wouldn’t stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tons of gnats on the curtains. Ice machines didn’t work. No freezer in mini fridge. Room was a bit rundown. Breakfast ended at 9 on a weekend. We just missed it and everything was shut down.

    It was overall quiet for the location. Staff were attentive.

    Stayed in July 2023

  • Reviewed: June 6, 2023

    4.0
    Disappointing
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room had issues that need to be addressed ceiling in bathroom was falling in corner above shower and walls had cracks fan didn't work also. Carpet was dirty, bedroom door was broken, bathroom door hard to close and lock checked out 2 days early and wasn't refunded the difference plus a few other things. But I just decided to deal with it since I was at hospital with my father all day until he passed away.

    It was closest to the hospital price was good unfortinatly had to leave 2 days earlier due to death of father at hospital. Staff was good had issues with first room so they moved me to another room. Just needed a place to sleep and get to hospital across the street. Lobby was clean but is total day and night difference of what you expect room to be.

    Stayed in May 2023

  • Reviewed: June 2, 2023

    3.0
    Poor
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Place seemed a bit run down

    It was inexpensive...

    Stayed in June 2023

  • Reviewed: May 19, 2023

    5.0
    I just needed a place for the night so the price was reasonable
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower area had damage to the wall and peeling paint. The lock to the door for extra security was hard to use like it didn’t line up properly.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    4.0
    it served our purpose but definitely wouldn’t stay again
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms have huge carpet patches now very well done the shower does not stay hot. Staff is not very friendly in earth. Everything was run down.

    convenient to get around Amarillo for the price

    Stayed in May 2023

  • Reviewed: January 30, 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    everything is old, destroyed, dirty, conditioner absolutely stuffed with dirt and very noisy

    Stayed in January 2023

  • Reviewed: January 17, 2023

    4.0
    Filthy dirty room but the beds were comfortable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was filthy from ceiling to floor. It was just pure filth. The remote control was disgusting

    The beds were very comfortable. I closed my eyes, in the next thing I knew it was morning.

    Stayed in January 2023

  • Reviewed: January 9, 2023

    4.0
    disappointed. not worth it at all.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the section our room was at was under construction, floors were bare, there was screws laying around, ice machine was making tons of noise. “heated pool “ was not very heated. the breakfast was not very good and they closed it down early.

    I’m not sure I have anything good to say.

    Stayed in December 2022

  • Reviewed: January 1, 2023

    3.0
    Terrible environment, nice staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff said the place was being renovated, but we had 5 rooms all of which were in disrepair m. Room 213 was dirty, carpet was stained, the main doors to three of the rooms didn’t close, dint lock; in 213, the bathroom was dirty, the back of the door looked like it had been wet numerous times and the bottom was torn off, there was long hair in the tub, the refrigerator was dirty and loud. And there was cigarette burns in the bedspread. My son gave up his room to his mother in law cause theirs smell strong of smoke. They in turn went to another location and didn’t tell me.

    The lady that handled the breakfast was very nice, restocking and cleaning up after a very destructive family left the breakfast area a mess.

    Stayed in December 2022

  • Reviewed: November 26, 2022

    4.0
    Disappointing
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Stayed for 11 days and housekeepers came by once. Bath drain didn't. Took 4 days for maintenance to show up. Room amenities not found ie fridge, blow dryer.

    Staff friendly

    Stayed in November 2022

  • Reviewed: October 28, 2022

    4.0
    poor comfort and value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    foul odors, hard mattresses, stained bedding and towels, poor breakfast choices, outside door doesn’t close and lock.

    nothing

    Stayed in October 2022

  • Reviewed: October 7, 2022

    3.0
    Not recommended
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast. Customer service was fair. Building is dirty run down.

    Location only

    Stayed in October 2022

  • Reviewed: August 27, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was charged twice for the room never reimbursed for it

    Stayed in July 2022

  • Reviewed: July 31, 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled dirty and faintly of smoke. Bedspread and pillowcase had stains. Walls were cracked and paint was peeling.

    Stayed in July 2022

  • Reviewed: July 28, 2022

    3.0
    could’ve been better
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room I stayed in had tissue shoved in the peep hole of the door, a big crack all the way down the wall, chipped outlets, open wiring from a missing light

    staff was very nice & helpful

    Stayed in July 2022

  • Reviewed: July 24, 2022

    4.0
    Marginal accommodations. Don’t expect a great breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was subpar for the price, the room wasn’t super clean—the mirror hadn’t been washed and the fridge smelled bad. The bed was ok, on the hard side. Not terrible, but I’ve experienced much better for the same price.

    It has a pool and isn’t too expensive

    Stayed in July 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: