7440 Memorial Boulevard, Port Arthur, TX 77642, United States of America
#19 of 21 hotels in Port Arthur
Guests' ChoiceBased on 93 hotel reviews
7.0Cleanliness
7.3
Comfort
7.3
Location
8.1
Facilities
7.2
Staff
7.7
Value for money
7.4
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Vitela
United States of AmericaThe needs could've been a bit softer
The staff was very friendly, the place was clean and there was plenty of linen and pillows.
Stayed in April 2024
Reviewed: September 23, 2023
Dan
United States of AmericaThe manager I think was Spanish or maby white and she was very disrespectful and act like she was better than all the people staying and my truck was broken into
The night staff was wonderful
Stayed in September 2023
Reviewed: April 17, 2023
Mcallister
United States of Americanothing
Front desk person, very friendly and helpful
Stayed in April 2023
Reviewed: September 18, 2022
W
United States of AmericaRoom not cleaned very well. Rude staff, breakfast lacks,no. Phones
Price
Stayed in August 2022
Reviewed: November 3, 2021
Timothy
United States of AmericaIts way too much money for what it is. Also there was a strange smell through out the entire hotel . The morning staff was rude as can be .
I liked that it was n port arthur, I like the room lay out.
Stayed in October 2021
Reviewed: August 10, 2021
Stephanie
United States of AmericaPoor customer service.
The first 2x I had to clean room and make bed etc.
Stayed in June 2021
Reviewed: July 17, 2021
Emily
United States of AmericaNo, I did not like the breakfast 😔. Everything was pretty descent, the property was a little run down. It was quiet, clean. Thank you.
Stayed in July 2021
Reviewed: July 10, 2021
Lukman
United States of AmericaAll
All
Stayed in July 2021
Reviewed: July 6, 2021
Goudeaux
United States of AmericaNo towels or cleaning on the weekend
The area
Stayed in July 2021
Reviewed: May 19, 2021
Marlon
United States of AmericaSeemed understaffed. No towels in room had to god down request from desk. Out of soap and lotion. Breakfast not set up at designated time. Maybe temporary issue that corrected in future.
Like the location, room and staff was pleasant considering working under the circumstances at the time.
Stayed in May 2021
Reviewed: April 29, 2021
Jonatham
United States of AmericaWifi connection is terrible
Stayed in April 2021
Reviewed: August 27, 2023
Kuntrina
United States of AmericaThe hall way was so hot that made the room so hot . That's the only down fall .
The staff was very nice , the rooms was clean , breakfast was good I loved the kitchen in the room loved the black out shades also .
Stayed in August 2023
Reviewed: July 27, 2023
Stephen
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 24, 2023
Ramirez
United States of Americagood service room very clean
Stayed in May 2023
Reviewed: September 19, 2022
Lee
United States of Americanothing
rooms and employees
Stayed in September 2022
Reviewed: September 3, 2022
Edwards
United States of AmericaFirst room didn't have working water in the bathtub. Second room had nonworking toilet. Was offered to be switched to another room, but by that time my children were sleep.
Front desk staff
Stayed in September 2022
Reviewed: August 22, 2022
Bartholamew
United States of AmericaIt appears that this American Value Inn is more for working men stay overs.. Once I was in my room I had no intention to leave til daylight, I'm a woman and had concern about safety
I didn't eat breakfast. The location was questionable.
Stayed in August 2022
Reviewed: April 16, 2022
Lesia
United States of AmericaFirst, I got the wrong room I wanted a walk in shower didnt have one nor two beds. The next room I had to really push against the door to dead bolt it. The room appeared clean but, the shower rod was fallimg down cause it was screwed in the wall. The shower curtain was filthy with stains, the tubs was dirty and appeared to have mildew in the corners of the tile. There was only one small trash can in the room. The carpet felt dirty, didnt walk bare footed. One of the beds had somebody's needle papers what they must have used to check their blood sugar. There was no ice in the building, no snacks or drinks or water to purchase and they were too high if there were any. The sheer window curtains were torn from top to bottom and the edge of the top curtain was hanging. The sitting chair was dirty and had what looked like cigarette ashes in it. I was afraid I wouldnt get my money back if I left so I spent each day and night away from the room as long as I could and checked out as soon as I could get ready Friday morning. I will not be staying there again, especially at $72/night.
Stayed in April 2022
Reviewed: February 23, 2022
Daniel
United States of AmericaPaid 164.57 no pressure to take a shower. Had a tub in room, flooring missing stepped on nails. No coffee maker in room.
Nothing
Stayed in February 2022
Reviewed: October 11, 2021
Sgage
United States of AmericaCheck out should be noon instead of 11 that’s all I can think of
Quiet, worked with my issues
Stayed in October 2021
Reviewed: September 1, 2021
Michael
United States of AmericaBreakfast
I only drank coffee. There was only a waffle maker, and cereal. There were no utensils to eat a waffle or a bowl of cereal.
Stayed in September 2021
Reviewed: September 1, 2021
Tyesia
United States of AmericaHorrible
Horrible
Stayed in August 2021
Reviewed: August 31, 2021
Victoria
United States of AmericaRoom smelled like mold and mildew
Stayed in August 2021
Reviewed: August 9, 2021
Katherine
United States of AmericaThe location i didn't like to much care about.
Stayed in July 2021
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