3023 Washington Road, Augusta, GA 30907, United States of America
#16 of 82 hotels in Augusta
Guests' ChoiceBased on 151 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Anissa
United States of AmericaThe shower water was not warm.
The room was very clean and smelled very nice.
Stayed in April 2024
Reviewed: October 30, 2023
Theresa
United States of AmericaThe front desk didn’t tell us about the extra fees. I was charged an extra $30.
Quiet, clean, nice location
Stayed in October 2023
Reviewed: October 17, 2023
Sharice
United States of AmericaBreakfast is always the same
Stayed in October 2023
Reviewed: October 17, 2023
Sharice
United States of AmericaBreakfast was pretty much the same daily
Stayed in September 2023
Reviewed: August 28, 2023
Leslie
United States of AmericaBreakfast was awful, no waffles or fresh eggs. Lamp in the room didn’t work and the bathroom fan wouldn’t come on
Room rate was reasonable, location was convenient
Stayed in August 2023
Reviewed: August 14, 2023
Carlena
United States of AmericaIn room coffee maker didn't work.
All staff had a welcoming attitude.
Stayed in August 2023
Reviewed: July 2, 2023
Erin
United States of AmericaI am a clean freak so I check things like the sheets and whatnot, so I think maybe doing a deep clean on the actual mattress or vacuuming it every now and then. That’s the ONLY issue I’ve had staying here!
I stay at this location every summer on my way to visit family. The staff is always great. The room was clean and had a fresh smell. When I walked in it was so cold and it felt GREAT! The bathroom is nice and the shower is great! The shampoo, conditioner and body wash smell so gooooood! Breakfast is pretty standard but still good!
Stayed in July 2023
Reviewed: May 21, 2023
Dalton
United States of AmericaWater on the floor during shower
Everything😁😁😁
Stayed in April 2023
Reviewed: May 17, 2023
Mrscm001
United States of AmericaFalse advertisement on booking.com's part. Booking com you need to fix the content on your website for this hotel. I paid for a standard room that said it had a sofa bed, however, there was no sofa bed when I went in. Called Booking.com on the matter and the issue was never resolved. Not to mention, the person who I talked to told me they were going to reach out to the hotel and I found out from the hotel rep that they never called to resolve. Thankfully, the hotel was helpful in getting us a room with a sofa bed since we have small children.
Enjoyed the room and stay.
Stayed in May 2023
Reviewed: March 14, 2023
Katie
United States of AmericaGreat location!
Clean, friendly staff!
Stayed in March 2023
Reviewed: March 4, 2023
Jeffery
United States of AmericaLocation was great for us.
Stayed in February 2023
Reviewed: February 22, 2023
Lee
United States of AmericaBreakfast was poorly prepared and the juice machine needed cleaning.
Stayed in February 2023
Reviewed: December 29, 2022
Shanee
United States of AmericaThe cleanliness, location and friendly staff
Stayed in December 2022
Reviewed: November 26, 2022
Ashley
United States of Americait is clean and cozy.
Stayed in October 2022
Reviewed: September 1, 2022
Patrice
United States of AmericaThe first room I was given had not been clean but he changed my room. It was clean
The staff was nice, breakfast ok and I like the location
Stayed in August 2022
Reviewed: August 27, 2022
William
United States of AmericaSofa was very hard and uncomfortable
Michael at the front desk was so very helpful, in many ways. He should be promoted to manager or as a training officer for Fairfield as he truly cares about people no matter who they are, young or old, and is the most helpful hotel staff member I have seen in 65 years. Promote him or lose him. Thanks, William H SHARPE26 706-284-8293
Stayed in August 2022
Reviewed: August 20, 2022
Cheryl
United States of AmericaThe breakfast!!
For the cost of the stay the breakfast should have been alot better!!!
Stayed in August 2022
Reviewed: August 12, 2022
Cheryl
United States of AmericaBreakfast and the location
The breakfast did not look good it was pre packed food and the location was off the road in the cut
Stayed in August 2022
Reviewed: July 2, 2022
Erin
United States of Americathe pillows! lol there should be normal pillows available because the down pillows aren’t my favorite! my head just sinks into them and it’s like I’m sleeping with nothing! other than that, everything was great!
extremely convenient location! right off the interstate and on a busy strip so there are many different shops and restaurants! the shower was amazing! the staff was friendly! the breakfast was FANTASTIC! there were so many different options, and loads of healthy options too! gym was clean, room was clean! super pleased!
Stayed in July 2022
Reviewed: March 3, 2022
Angela
United States of AmericaSmall issues mentioned to staff and they said they would correct them. And offered discount on next visit for the inconvenience. This has been and will remain my husband’s and my favorite hotel because of the location, staff, cleanliness and breakfast. One hiccup will not deter us, because it was addressed appropriately.
I’m not much of a breakfast person, however my husband is and, it’s always a nice selection.
Stayed in February 2022
Reviewed: February 4, 2022
Anthony
United States of AmericaThe staff was very friendly. The room was clean.
Stayed in February 2022
Reviewed: February 3, 2022
Dale
United States of AmericaGood on the first morning, very poor and shoddy on the second morning
Stayed in January 2022
Reviewed: January 3, 2022
Paone
United States of Americathe area was sketchy
clean inside and staff was really friendly
Stayed in January 2022
Reviewed: July 5, 2021
Andrew
United States of AmericaBed wasn’t made after I checked in. Couldn’t control the blinds to block out the sun
Stayed in July 2021
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