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Reviews of OYO Hotel St Helens OR This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

535 S.Columbia River Hwy, Saint Helens, OR 97051, United States of America

#3 of 3 hotels in Saint Helens

Guests' Choice

Review Score

Based on 234 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    7.1

  • Facilities

    5.9

  • Staff

    7.7

  • Value for money

    6.6

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 12, 2024

    6.0
    Decent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like that I couldn’t get ahold of staff when I needed, and that we got the room right next to house keeping and they were SOOO LOUD

    I did enjoy the fact that there was floor level rooms for rent, and that check in was so easy.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    4.0
    Everything sucked except the location
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    They have a kiosk that in some ways was convenient, but they kept issuing me key cards that only worked for one day at a time. I rented the room for a week, and had to get a new card every day to get in my room. The tv channels and the quality of tvs sucked. The bed was loud as hell when having sex on it. And the variety of toiletries and hygiene products, that ever hotel has, consists of one little bar of soap and one little bottle of shampoo. That’s it

    It was close to work

    Stayed in January 2024

  • Reviewed: December 13, 2023

    6.0
    No frills at a fair rate, OYO provided a needed room.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy room, check in did not have all info from Booking.com,

    Inexpensive room was needed because of early Dr. appointment. Friendly housekeeping staff. Restaurant and grocery close by

    Stayed in December 2023

  • Reviewed: October 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights

    The place could definitely use some renovations. The entry door was a little wonky and was still able to let light seep through.

    The proximity to town, friendly check in staff and price

    Stayed in October 2023

  • Reviewed: October 30, 2023

    6.0
    It met our budget needs.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Next to a VERY VERY LOUD BAR!! There was a gun shot first night. People yelling and screaming and obviously intoxicated each night!

    Ease to find and get to. Check in was easy with “lady in the box” as we called her- we had never experienced tela- check in before!!!

    Stayed in October 2023

  • Reviewed: October 30, 2023

    5.0
    It was a place to sleep, the rooms need to be upgraded for sure. And they need chairs in the rooms not just a bed
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Definitely needs some remodeling or heavy duty cleaning

    It was close to a lot of different things

    Stayed in October 2023

  • Reviewed: October 30, 2023

    6.0
    Sketchy. We did not feel safe if our room, there was no exit point besides the front door. We had to check in on a kiosk
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It did not feel safe at all.

    It was close to Halloween Town Square.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    They took 50 more from me for deposit for 3 rooms which was 150 total and I never received it back!

    It was for my husband's funeral.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    5.0
    Not worth the money we paid.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The kiosk in the lobby for check-in took too long. Then wr got locked out of our room that evening by accident my 4 year old locked us out. The kiosk kept freezing up and resetting and it took way too long to get back in our room. The air conditioner did not work so we had to leave the window open and the bar noise until 2am was insane. It felt very unsafe to be there because of all the bar patrons.

    The one staff person was kind and very helpful we really liked her a lot.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    4.0
    With some adjustments it could be great!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had to check in using a remote kiosk, the bathroom window did not close, and there were gaps in the door when closed.

    The floors were nice and clean, the bed was comfortable

    Stayed in October 2023

  • Reviewed: October 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Premium Queen Bed with Kitchenette
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything they lied not cleaned window in bathroom broke ac didn't work not cleaned

    Nothing I booked a premium room and with kitchen I get there and they don't have any left which I had already paid for it

    Stayed in October 2023

  • Reviewed: October 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was not the cleanest. TV remote did not work. Cigarette butts were in the drain of the sink gross.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    4.0
    Thanks for having a location in St Helen’s
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heating. The window was open upon arrival. Smelled like dog. The sticker for operation said off/on. It should say heat/AC.

    Convenience. Price. Simplicity of check in.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad service with the tv. Could barely see the tv when turned on. The ac did keep shutting off so we had to keep turning it back on

    Good location, check in was super easy with the self check in

    Stayed in September 2023

  • Reviewed: September 6, 2023

    5.0
    The hotel itself was fine, people on the other hand made our stay not good.
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    So we were on the 1st floor and at 2 am we were woken up to people yelling outside our room. They were just hanging out I guess but they were talking so loud it woke us up, there was a child with them that stared screaming and crying which kept us awake. Then their car alarm went off and kept going off. It definitely wasn’t a comfortable stay after this as it was impossible for us to go back to sleep. Then after they finally left the people in the room above us were stomping around and that kept us awake as well.

    It was clean and the staff were friendly enough.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    4.0
    Adequate
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was loose chaulk on the bathroom floor and rolled up in the shower mat. It appeared that people lived there.

    Price and location

    Stayed in August 2023

  • Reviewed: July 9, 2023

    5.0
    Not clean
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Filithy bathtub

    Location

    Stayed in July 2023

  • Reviewed: July 4, 2023

    6.0
    Got a good sleep, had to go to Walmart for wifi
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No one in our party was able to connect to wifi, which is a necessity for foreigners without local cel coverage. The sign in page would not load up. Also basically no TV as the channels were few and all of them were so snowy you could barely make out the picture.

    Good location, room was decent and comfortable. Not much interaction with staff but what we did have was friendly and helpful.

    Stayed in June 2023

  • Reviewed: April 11, 2023

    6.0
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 15, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was cold and missing fixtures.

    The room was clean.

    Stayed in February 2023

  • Reviewed: November 30, 2022

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds weren't very comfortable. And the microwave ended up going way longer than what we had the time on so it smoked up the room. The pillows suck and the room stinks

    Theres a bottle opener.

    Stayed in November 2022

  • Reviewed: November 3, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heat didn't work and couldn't change channels on tv.

    Really nice staff

    Stayed in November 2022

  • Reviewed: November 2, 2022

    6.0
    Disapointed…but good place if you don’t care about sleeping.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    cigarette butts on stairs, long-term tenant(?) downstairs with barking dog and their kid’s bike was at the base of the stairs making it difficult to use stairs, heater was so loud and sporadic making it hard to sleep.

    good location

    Stayed in October 2022

  • Reviewed: October 30, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were not so comfy and very squeaky. Every time anyone moved everyone heard it.

    Staff was great. Location was super convenient. Room was a good size.

    Stayed in October 2022

Showing 1 - 25

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