8401 Sunset Boulevard, West Hollywood, Los Angeles, CA 90069, United States of America
#121 of 386 hotels in Los Angeles
Guests' ChoiceBased on 380 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
7.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Matej
SwitzerlandEverything at the bar was very expensive (Breakfast, dinner, snacks, etc.)
I like the kindness, everybody was very kind and helpful.
Stayed in April 2024
Reviewed: April 16, 2024
Chitra
IndiaThe rooms should have a tea/coffee maker - basic
It was a pleasant stay with the right location & the staff were really helpfull
Stayed in February 2024
Reviewed: April 12, 2024
Rishabh
United KingdomOutdated rooms , no kettle or water in the room , not a convenient shower .
Well located , friendly staff , good meeting room , comfortable bed
Stayed in April 2024
Reviewed: March 9, 2024
Deborah
AustraliaNo laundry facilities
Beautiful roof top area, great location
Stayed in January 2024
Reviewed: January 23, 2024
Wilda
United States of AmericaThe only thing my room was okay I didn’t feel my bathroom was as clean it was okay compared the other Hyatts I stayed in. Didn’t have a wide range of selection on tv or to add my Netflix account.
Everyone was tentative, nice, quick,especially valet service! Checkin was fast I arrived at 9am & my room was ready already.
Stayed in January 2024
Reviewed: January 11, 2024
Maria
United States of AmericaI ordered room service one day a took long to get the food. I had to call again.
Hotel was clean, staff friendly and room comfortable. Great location.
Stayed in January 2024
Reviewed: December 24, 2023
Maria
United KingdomThe fridge in the room was sooo noisy, I had to turn it off at the wall! Nothing in it so I didn't mind doing that, but hotel may wish to either service it or replace it!
Location is great. I was lucky and got a room on the hills side, but their sound proofing seems quite good too. We had a worker strike on at the same time we visited so normal breakfast was not possible. The hotel dealt with this situation very well and we were still able to have something before going to our meetings.
Stayed in October 2023
Reviewed: December 20, 2023
Jean
IrelandThe room smelled of cigarette smoke. It was so strong I thought we were going to be fined at checkout. It’s like someone had a party in there the night before we arrived. We would’ve asked to swap rooms only we got in so late from an international flight and were exhausted so we just tolerated it for our stay.
Nice hotel, convenient location
Stayed in December 2023
Reviewed: October 26, 2023
Francisco
United States of AmericaEverything is fine
Everything was fine
Stayed in October 2023
Reviewed: October 26, 2023
David
United KingdomDidn't realise we needed to ask for a coffee machine- presumed it wasn't supplied. On check out was told they're aware some hotels do put them in but most you need to ask! I've had to ask for an iron before but never the coffee machine.
Had a problem with a smell the first room we checked into so were quickly moved with no fuss. Room clean, spacious and great view
Stayed in October 2023
Reviewed: October 22, 2023
Jenna
United States of AmericaThe front desk people: why are you so unwelcoming?
One more time - I have a blast at the Andaz. What a fun place to stay: clean, the location is awesome and facilities are just too good. The restaurant staff is awesome, Marvin in particular is an angel.
Stayed in October 2023
Reviewed: October 19, 2023
Michael
United KingdomWe where asked to leave the pool deck shortly after arriving because there was a private function. Pointless choosing the hotel because of the pool and not be allowed to use it.
It’s a very nice hotel, clean lovely rooftop terrace and pool.
Stayed in October 2023
Reviewed: October 8, 2023
Andrew
United KingdomWe had two nights only. The first evening the pool was closed for a corporate event. The first morning the pool was open but only from 10am. So we were unable to use the pool which was a reason we picked the hotel on those occasions. That is very sad unfair on guests as many visitors to LA only stay short term. Also the bar on ground floor was closed alot of the time.
Location, roof pool, rock history and memorabilia.
Stayed in October 2023
Reviewed: October 7, 2023
Tariq
JordanThey don’t provide water bottles. They don’t have adaptar for the iPhone charger , so if you’re flying from Europe or Middle East , make sure to get one .
The hotel is well located, many nice restaurants and bars around. The personnel there are friendly and helpful.
Stayed in October 2023
Reviewed: October 7, 2023
Robert
United States of AmericaThere is occasional Sunset Strip street noise.
Staff is very responsive.
Stayed in October 2023
Reviewed: September 30, 2023
Marc
United KingdomOne of the best hotels we’ve ever stayed at…rating is at least a 9.5. Staff, location and rooftop pool all amazing. Free snacks…fantastic history….couldn’t ask for anything more
Stayed in September 2023
Reviewed: September 28, 2023
Anna
United KingdomGreat location and brilliant staff
Stayed in August 2023
Reviewed: September 26, 2023
Louis
United States of AmericaThe staff is very attentive and responsive. The hotel is well located and the rooms clean and staff courteous, like updated Convenience store
Stayed in September 2023
Reviewed: August 31, 2023
Christina
United States of AmericaRoom, pool deck, staffer
Stayed in August 2023
Reviewed: August 24, 2023
Raad
GermanyBreakfast was overpriced for what was offered. Otherwise all good
Rooms are good, bathroom was small, we received an upgrade to a Deluxe Room, it was facing Sunset Blvd. which could get lout, it didn't bother us though. Pillows either too soft or too hard. Pool is very nice! Staff are very friendly, especially the Valet folks.
Stayed in August 2023
Reviewed: August 20, 2023
Latif
FranceI have not tried the BK. I believe that a buffet service would be a +.
Despite the strike occurring in LA, the service was off the charts. Nice roof top swimming pool + very nice and reactive staff.
Stayed in August 2023
Reviewed: July 19, 2023
Dimitrios
CanadaGreat views of the city and the hills from the roof top pool. Great location overall to all the sites and easy access to the Sunset Strip. Would definitely book again.
Stayed in July 2023
Reviewed: July 18, 2023
Steve
United States of AmericaPool bar could have been a little more friendly. Very slow service, with snarky bartender. Open a hour or two later would be nice.
The pool was nice with a great view of the H Hills. the bar could have a better selection and stay open a bit longer. I'm not really a WEHO type of guy, for lack of a better description, but my son really enjoyed the area!
Stayed in June 2023
Reviewed: July 16, 2023
Belak
Czech RepublicExpensive breakfast and parking
Really loved the location, roof pool and very decent gym as well. Customer service great as well! Quite overpriced breakfast and overnight parking, but in overall liked the place a lot and would come again
Stayed in July 2023
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