907 South Huron Avenue, Mackinaw City, MI 49701, United States of America
Based on 240 hotel reviews
4.0Cleanliness
4.9
Comfort
5.0
Location
7.5
Facilities
4.4
Staff
5.5
Value for money
4.7
Free Wifi
4.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 12, 2022
Michelle
United States of AmericaRoom was spacious but dirty. There were cobwebs in all the corners. The carpets were dirty. The mattresses were rock hard.
The view was beautiful
Stayed in September 2022
Reviewed: September 11, 2022
Richard
United States of AmericaAll rooms as advertised are not beach front, the door bolt didn't work, the TV remote didn't work, rooms should definitely be upgraded, if they're charging 2022 prices they need to update rooms out of the 1970's. Not at all satisfied!!!!
Staff was pleasant!
Stayed in September 2022
Reviewed: September 6, 2022
John
United States of Americalack of staff The property is really rundown the door to the unit was in very bad shape
location
Stayed in September 2022
Reviewed: August 30, 2022
Deanna
United States of AmericaWe got upgraded to a "suite" due to problems with our room. The room was very outdated and we had problems with bugs in our room. I can't imagine the room we would have gotten if that was supposed to be an upgrade since the room we booked had a issue with the bed. We were supposed to have 3 queens and got 1 queen 1 king and a pullout. The beds were ok the pullout was very uncomfortable. The staff wasn't the friendliest the waterpark was closed as well as the lobby. They didn't tell us we had to check in at the hotel next door but it was close enough. We did have a baby and booked mainly for the waterpark which we didn't know was closed and for the 2nd room and 3 queen beds which we didn't get. The "kitchenette" in the suite was 1 small fridge and a microwave and the "2 rooms" we're not separated with a door. It was just 1 big room with a side area connected. It needs some upgrades done. You can get cheaper, cleaner and newer rooms on that same beach at other hotels.
I loved the walk out onto the beach. It was very close to the ferry. The beds were big and the suite was a decent size.
Stayed in August 2022
Reviewed: August 20, 2022
David
United States of AmericaTv didn't work, mold key didn't work, rust on frig. Very disappointed......
The views
Stayed in August 2022
Reviewed: August 15, 2022
Daniel
United States of Americathere was no staff. we had to check in at the motel next door. coffee or breakfast was next door. it advertised a water park. it was closed but we could of used one at a different location. should of stayed at a different location.
I like the lake view from the room. had to pay for upgrade to get it. ok
Stayed in June 2022
Reviewed: August 13, 2022
Donna
United States of Americawifi password no where to be found, smoke alarm Detector hanging from ceiling.
on the water
Stayed in August 2022
Reviewed: August 8, 2022
Sara
United States of AmericaNot worth the price!!!!
Didn't know their was one!!!!
Stayed in August 2022
Reviewed: July 13, 2022
Monica
United States of AmericaThe room smelled really bad. the bedsheets and pillows also smelled like they had been sitting there for a long long time. The room didn’t look clean, white areas of the doors looked really dirty. I had to get my own disinfecting wipes to clean some surfaces around the room. The AC wasn’t working well during the day but we were able to stay cool at night. There was a lot of bugs/ gnats everywhere! We asked to cancel the last night but was informed of the no refund policy and were offered to change rooms instead. Since we only had one last night left, we decided to stay in the same room but did ask for someone to bring some aerosol for the smell and to have someone clean the room. No one came at all! Not even for room service.
Stayed in July 2022
Reviewed: June 22, 2022
Margaret
United States of Americaa little run down- no breakfast which was one of the main reasons I chose it - description was a little misleading
beachfront
Stayed in June 2022
Reviewed: May 17, 2022
Sandra
United States of AmericaFirst they had me check in next door at the Quality Inn as they stated they were short staffed. They said it would be better to stay there being short staffed. I agreed but thought it was a bit strange. My room smelled funny and the carpet was disgusting. Needs major updating!
My view was spectacular!
Stayed in May 2022
Reviewed: November 14, 2021
Blake
United States of AmericaHad to have multiple phone calls over multiple days to get my reservation confirmed, at first it was for only 1 day, and on the wrong day.
Room had a great view, pool and hot tub were open late (midnight), and over all the hotel was quiet and clean.
Stayed in November 2021
Reviewed: October 22, 2021
Shelly
United States of AmericaOur room was down at the very end, we had to walk to the very end. The outside light didn’t work, part of the sidewalk was missing and our windows didn’t lock. One of the lamps were sitting on the floor. When checking in, we had to go to the neighboring hotel to check in.
Stayed in October 2021
Reviewed: October 9, 2021
Dahna
United States of AmericaIt appeared closed. Finally had to go to hotel next door to check-in. There were no instructions ahead of time to explain that. It was very frustrating.
The balcony view.
Stayed in October 2021
Reviewed: September 26, 2021
Stanley
United States of AmericaNo breakfast. Room in backyard. No view. Had to check in and out a hotel over not at one registered.
Quiet
Stayed in September 2021
Reviewed: September 10, 2021
Robert
United States of AmericaThe room had bugs and gnats. The room was not very clean. Only had one washcloth for two people. The room just needed more cleaning and preparation for guest.
The location of this facility was excellent on the lakefront. The breakfast was a bottle of water a Quaker oat bar and a apple which was rotten.
Stayed in September 2021
Reviewed: September 10, 2021
Nathan
United States of AmericaBag with an apple and water and granola bar for breakfast. Outdated looking which would be ok since it’s more of a seasonal place but it’s in need of some tlc. Lots of flying bugs in our room. No screen for the patio door. WAY OVERPRICED for what we got. Had to move rooms due to someone smoking cigarettes so I paid for a particular style room yet did not get that style room like we wanted. Have no desire to ever stay there again.
I liked the beach view but our balcony but couldn’t enjoy it much due to the bugs at night which isn’t their fault but there was no screen for the patio door but there was a track where one use to be. Overall very disappointing
Stayed in September 2021
Reviewed: September 3, 2021
Kimberly
United States of AmericaOutdated dirty and bugs
Beach
Stayed in August 2021
Reviewed: September 1, 2021
Cathy
United States of AmericaBig spiders in room. Spiderwebs in corners of rooms. Lots of flies. Didn't take care of our towels. Some part of room floor felt like you were going to fall through. Water park wasn't open and that main reason we chose the motel. Pool was not clean. Full of sand. Said breakfast but didn't serve it.
Room spacious.
Stayed in August 2021
Reviewed: August 26, 2021
Brittney
United States of AmericaCheck in was at 4, but we did not get to check in until after 5 because the room was bit cleaned yet.
Location is great.
Stayed in August 2021
Reviewed: August 22, 2021
Lillian
United States of AmericaHair dryer didn’t work
No breakfast just a grab and go
Stayed in August 2021
Reviewed: August 21, 2021
Voogt
United States of AmericaBooking.com booked us into an off hotel annex at regular hotel price. Rip off . Had to negotiate better room at my expense. New room fine. Lesson is make arrangements direct, not thru these skimmers.
Stayed in August 2021
Reviewed: August 19, 2021
Dickinson
United States of AmericaWas very dirty. Especially the outside. Room cleanliness ok. Stairwell parking lot & beach filthy. Used condom in the stairwell, looked more than a few days old
Location is great
Stayed in August 2021
Reviewed: August 19, 2021
Lillian
United States of AmericaHair dryer didn’t work
No breakfast. Just grab and gp
Stayed in August 2021
Reviewed: August 17, 2021
Margaret
United States of AmericaIt took 4 hours for someone to fix our TV. There was macaroni and cheese spilled in the refrigerator. The toilet wasn't hooked to the floor. People upstairs were extremely disturbing until 3:00am but no one answered the office phone to report it.
The lakefront room had a balcony.
Stayed in August 2021
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