4019 South Loop 289, Lubbock, TX 79423, United States of America
#24 of 69 hotels in Lubbock
Guests' ChoiceBased on 902 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
9.2
Value for money
8.6
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Cdebaca
United States of AmericaEasy to book the last room available in Lubbock!
Stayed in April 2024
Reviewed: April 18, 2024
Olivier
BelgiumVery friendly personel Nice swimming pool Clean room
Stayed in April 2024
Reviewed: April 10, 2024
S
United States of AmericaBreakfast was nothing to write home about.
I like the retro look of the building, the entry, and the lobby. It has a little less of a corporate feel. The room was very clean, comfortable, and supplied toiletries, including hand lotion, tissues, and extra towels. They had a variety of pillows, so I could find one I liked. The pool looked inviting although I didn't have time to use it. It was nice to see that they had a washer and dryer that guests could use. The value for dollar is exceptional!
Stayed in April 2024
Reviewed: April 10, 2024
Davis
United States of AmericaThe property is nice but could use a small update in the bathrooms. Other than that I have absolutely no complaints
Conveniently located by Walmart and several dining and shopping choices. Clean and great staff. Affordable and well priced
Stayed in March 2024
Reviewed: April 8, 2024
Dean
United States of AmericaThe AC unit was a little moldy smelling when it turned on and we didn't see any elevators for 2nd floor access so assuming all handicap rooms are 1st floor. Nothing else to complain about here.
This hotel stay was very pleasant. This is not a 5 star hotel but the price was fantastic and the value was great. great breakfast, quiet, clean, comfortable, and a nice location.
Stayed in April 2024
Reviewed: April 5, 2024
Pamela
United States of AmericaIt was dated a bit
Convenient location
Stayed in March 2024
Reviewed: April 1, 2024
Ervin
United States of AmericaEverything was just find.
Everything was very good.
Stayed in March 2024
Reviewed: March 25, 2024
Bailey
United States of AmericaClimate control was all or nothing. Too hot then cold. But figured it out and used extra blanket.
Location and price
Stayed in March 2024
Reviewed: March 23, 2024
Donnelly
United States of AmericaEasy to book
Stayed in March 2024
Reviewed: March 13, 2024
Kathryn
EcuadorCoffee pot in room didn’t work.
Breakfast was excellent. Great variety and good coffee. Need to offer de caf if possible.
Stayed in March 2024
Reviewed: March 10, 2024
Quinton
United States of AmericaI've stayed at virtually every hotel in Lubbock over the years and I don't ever remember having any complaints about anything whenever I've stayed here. I've probably stayed at this hotel at least 5 times a year over 10 years or more. You do the math. 5x10=exceptional. Keep doing what you are doing. And oh yea.... would be nice to get a room for a couple days.... on the house. Just realized I've had over 50 stays here. 🙃
Stayed in March 2024
Reviewed: March 8, 2024
Jerry
United States of AmericaA little out dated
Location
Stayed in February 2024
Reviewed: March 4, 2024
David
United States of AmericaThe room only had one small trash can. could have used another.
Room was clean and comfortable.
Stayed in March 2024
Reviewed: February 22, 2024
Theodora
United States of Americathe breakfast
Everything was great but the breakfast could be better.
Stayed in February 2024
Reviewed: January 29, 2024
A
United States of AmericaStale "hotel" odor. The mattress was a bit slumped, but wasn't a problem for me.
The facilities were average. Minimal disturbances, although the heater was a bit noisy. The water was hot and the room seemed to be clean. It was nice to be able to open the patio door to get fresh air. The location was convenient. I'd stay here again, so I rate this hotel "8".
Stayed in January 2024
Reviewed: January 20, 2024
Deanna
United States of AmericaBreakfast could of been better need to add fresh fruit, whole milk, and pancakes, and bacon.
At least you offer one.
Stayed in January 2024
Reviewed: January 18, 2024
Judy
United States of AmericaThe internet connection would come and go.
Location, courtyard view and very quiet
Stayed in January 2024
Reviewed: January 7, 2024
Marcus
United States of AmericaEverything was fine, but just a bit rough around the edges.
The price was right for us on graduation weekend.
Stayed in December 2023
Reviewed: December 30, 2023
K
United States of AmericaVery quiet. Extremely friendly staff. Great location.
Stayed in December 2023
Reviewed: December 27, 2023
Ector
United States of AmericaLocation, quiet
Stayed in November 2023
Reviewed: December 22, 2023
Martin
United States of AmericaNot much to dislike really. I tend to not like carpeted floors in hotels just because they are impossible to actually clean and sanitize, but the floors were clean enough.
Breakfast was sufficient, not the best food but it was hot and served early. Our favorite part was the hot tub and in particular that it was open late. Too many hotels have a hot tub that is basically worthless because it closes too early for many travelers. Also, there was plenty of room in the back parking lot for our large moving truck pulling a trailer.
Stayed in November 2023
Reviewed: December 21, 2023
Bernabe
United States of AmericaNeed to have more staff help at the desk, one individual cannot do the job by their self. Phones ringing while the only staff was trying to check customers into their rooms. Need management onsite at all times.
Great location.
Stayed in December 2023
Reviewed: December 19, 2023
Sherry
United States of AmericaI was happy the provided a hot breakfast but the serving time was not. 6 to 9. On Saturday morning?? A disappointment.
Very relaxing atmosphere.
Stayed in December 2023
Reviewed: December 17, 2023
Dorothy
United States of AmericaAll good for our needs.
Friendly and clean.
Stayed in December 2023
Berlin, Germany
New Plymouth, New Zealand
Shanghai, China
Cuzance, France
Dysart, Australia
Quito, Ecuador
Arribe-Atallu, Spain
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content