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  5. Reviews of Best Western Battlefield Inn

Reviews of Best Western Battlefield Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10820 Balls Ford Road, Manassas, VA 20109, United States of America

#17 of 21 hotels in Manassas

Guests' Choice

Review Score

Based on 202 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    7.6

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    5.0
    Could do better, but fine!
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast was very bad! Although they say the kitchen is under renovation and so there is no hot breakfast. But they should have stated this in the ad and Booking.com! Or, charge less because of that! It would be better if they could bring the luggage to the room! I changed the room 2 times because there were technical issues! (hot water, heater!)

    The bed/mattress and pillows were so good! There was a coffee machine which I didn't use, but seemed nice! I had to change my room for a 1-night stay, but, the staff was kind and understanding.

    Stayed in April 2024

  • Reviewed: March 26, 2023

    5.0
    I will never book here due to the staff. New management is needed!
    • Business trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 8 nights
    • Submitted from a mobile device

    The staff, especially the female manager. Extremely rude with absolutely no customer service experience.

    location was great. very close to interstate and restaurants

    Stayed in March 2023

  • Reviewed: March 4, 2023

    6.0
    It was nothing special for sure.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Management isn't the best. A front desk employee was having an emergency and from what I could see, made no effort to accomodate her and offered her no relief to resolve her issue. Very disheartening to witness!

    The price point for what it was, was exceptional.

    Stayed in February 2023

  • Reviewed: December 12, 2022

    5.0
    Fair
    • Business trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The fire Marshalls throwed us out the top part of building falling apart very dangerous when they opened the bottom floor back up me and my wife went back and our date got messed up was waiting on boss to pay for our weekly rate and some kid and a woman claimed when we got kicked out we owed 3 days not true no motel is gonna let u by without paying and like I said we were paying a week in advance I was paying thru Priceline and they wanted me to pay them directly so that's should have been a sign of embezzling going on called asked for GM they will not let me talk to him it's sad I really liked the convince of parking my truck close to me but karma gets all bad people maybe that's why the county condemed it

    Location room too park my tractor trailer has a resturant on site

    Stayed in October 2022

  • Reviewed: September 23, 2022

    6.0
    ok
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Ants in room...could not give any type of credit since I booked through 3rd party

    Location was good, friendly staff

    Stayed in August 2022

  • Reviewed: September 13, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night

    Our keycard did not work to allow us to get inside through the outside entrance. We had to walk around to the front lobby and go to our room that way. Other than that, everything met our needs.

    The breakfast was excellent.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    5.0
    Great except for some plumbing issues.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was a leak in the tub and the toilet was clogged. Had I not been dog tired from 7 hours of driving, I would have reported this sooner. Instead, I told the front desk the next morning.

    Comfy bed, spacious room. The location is optimal due to the close proximity to I-66. Room itself is kept generally clean.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 2 nights

    breakfast

    generally was good.

    Stayed in September 2022

  • Reviewed: August 24, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room had to be changed. Phone didn't work and no internet or wifi. Breakfast was not acceptable.

    Stayed in August 2022

  • Reviewed: June 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    mold around the tub. rusting bathroom door.

    convenient to Dulles Airport

    Stayed in June 2022

  • Reviewed: June 7, 2022

    5.0
    should be motel prices until the inside is updated
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    old furnishings, this is a motel. and it’s not updated inside.

    good price? kind of

    Stayed in June 2022

  • Reviewed: June 5, 2022

    6.0
    Was in the perfect location for our concert and good for one night.
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Cracked concrete on the upper walkways, top step concrete was cracked, pool was cracked and concrete was crumbling, looked very run down outside.

    Very close to Jiffy Lube Live.

    Stayed in June 2022

  • Reviewed: June 4, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed could have been better quality. Room could have been a little cleaner but not bad. Shower didn't work and was offered no solution.

    Great breakfast! Comfortable room.

    Stayed in May 2022

  • Reviewed: May 4, 2022

    6.0
    Best value accomodation in Manassas
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Double Beds
    • Stayed 1 night

    The smell of the room.

    Proximity of Manassas Mall.

    Stayed in April 2022

  • Reviewed: April 21, 2022

    7.0
    it was good/ comfortable/ awesome breakfast
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the paint on the floor is coming off. it's a sign of wear and tear. we have a great experience with the hotel

    the continental breakfast and location of the hotel

    Stayed in April 2022

  • Reviewed: March 28, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was smokey, my clothes were impregnated with cigarette smoke.

    Breakfast was good, location videos ery good

    Stayed in March 2022

  • Reviewed: October 18, 2021

    7.0
    It was fine if you're just looking for somewhere to sleep for the night.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night

    The remote was broken, there was what appeared to be a cigarette burn on one of the blankets. There were some stains on the chair.

    The location was convenient. The room was clean.

    Stayed in October 2021

  • Reviewed: October 18, 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    The location wasn't very nice. Access to the first floor rooms was too easy for outsiders to get to. The shower looked disgusting and needed a serious revamp. The staff acted strange when the 2 of us checked in and only had one bed. They were not very friendly.

    The bed was comfy.

    Stayed in October 2021

  • Reviewed: October 10, 2021

    5.0
    It was fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The first room was supposedly smoke free , well it was not. Smelled of smoke. Also had cigarette burns in the bathroom . I was transferred to another room.

    The second room I was given was fine no issues

    Stayed in October 2021

  • Reviewed: October 4, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location was convenient

    Stayed in October 2021

  • Reviewed: September 25, 2021

    7.0
    Satisfied with the accommodations for the price I paid.
    • Leisure trip
    • Group
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Would prbly pay more next time for room w queen beds.

    Breakfast was ok under the circumstances(covid). Location was good

    Stayed in September 2021

  • Reviewed: September 15, 2021

    5.0
    Great staff, location and value for my length of stay.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Double Beds
    • Stayed 6 nights

    The television in my room was semi-functional in that I needed to play with the cord in the back at times when it would not work. I don't know if anything could have been done but the air conditioning unit was very loud thus making it necessary to increase the volume more than I like. I did not appreciate the party that took place outside of my room that was extremely loud and lasted from around 8:00 or 8:30 and lasted until around 2:00 in the morning.

    I did not have breakfast or coffee at this facility. I like the location because it was convenient and suited my needs for the things that interested me.

    Stayed in September 2021

  • Reviewed: May 21, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    No maid service, tv/ remote was dated, AC worked ok. Value was ok and I got what I paid for.

    Location

    Stayed in May 2021

  • Reviewed: April 21, 2024

    1.0
    This property was horrible.. Please remove from your listing.,
    • Business trip
    • Solo traveler
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, my reservation was not in the system although I had a confirmation number.. Front Desk was unpleasant and didn’t seem to have any information as to why.. Being a woman traveling late at night with no lodging.. very uncomfortable..

    Nothing, my reservation was not accepted and no room was available for me

    Stayed in April 2024

Showing 1 - 25

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