8514 M-119, Harbor Springs, MI 49740, United States of America
#1 of 4 hotels in Harbor Springs
Guests' ChoiceBased on 288 hotel reviews
8.9Cleanliness
9.4
Comfort
9.2
Location
8.9
Facilities
9.1
Staff
9.3
Value for money
8.3
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 25, 2024
Erica
United States of AmericaThe suite was perfect for our family of four, and we appreciated the close access to the pool and breakfast! The staff was so friendly, but more importantly, everything was incredibly clean. Thank you for making our winter family vacation and first family ski trip very comfortable!
Stayed in February 2024
Reviewed: February 15, 2024
Paul
United States of AmericaEverything was good
The breakfast was very nice, we had the eggs and meat both days. Nice location being close to the ski slopes.
Stayed in February 2024
Reviewed: February 8, 2024
Esther
United States of AmericaVery good breakfast, everything was clean. Was a bit surprised it was a "motel" not a "hotel" (room access directly to parking lot), but that actually worked out great. Pool and hot tub - clean and well maintained. Beds comfortable, heating system functioned well without noise (wow!). Will definitely stay again.
Stayed in February 2024
Reviewed: January 12, 2024
Paul
United States of AmericaWalking outside in swimsuit
Stayed in December 2023
Reviewed: January 6, 2024
Rebecca
United States of AmericaStephanie was great when I registered! Helpful, friendly, and genuine! The real eggs were a huge plus, not the powdered kind! Pleased all the way around!!
Stayed in January 2024
Reviewed: December 31, 2023
Laura
United States of AmericaChlorine to strong , traffic noise
Breakfast and the pool. Chlorine was a bit strong
Stayed in December 2023
Reviewed: December 22, 2023
Brett
United States of AmericaA bit too much road noise for fully good sleep.
Very clean. Nice room.
Stayed in December 2023
Reviewed: October 26, 2023
James
United States of AmericaWe really didn’t find anything the matter
Loved the free breakfast. It was one of the best in a long time. The breakfast staff was so nice!! Swimming pool area was excellent also!!
Stayed in October 2023
Reviewed: October 21, 2023
Heather
United States of AmericaFront desk staff were very nice as well as the staff at breakfast. Your hotel is very welcoming and clean. Thank you!
Stayed in September 2023
Reviewed: October 20, 2023
Janice
United States of AmericaThe Best Western is spacious and was very neat with fall mums located throughout.
Stayed in October 2023
Reviewed: October 6, 2023
Evelyn
United States of AmericaStaff had good recommendations for lunch/dinner
Stayed in October 2023
Reviewed: October 3, 2023
Bruce
United States of AmericaBreakfast was excellent. being able to take breakfast with us was a wonderful option. They also allowed us to extend our departure a half hour. This was a really nice benefit.
Stayed in September 2023
Reviewed: October 1, 2023
Harlyth
United States of AmericaI was completely satisfied
Quiet and clean
Stayed in September 2023
Reviewed: September 21, 2023
Acord
United States of AmericaEverything was great. Location easy to find. Staff was always very helpful and friendly. Room was clean and comfortable.
Breakfast was great. Good selection staff was on top of everything. Super clean. Pool and hot tub kept very clean. It was great.
Stayed in September 2023
Reviewed: September 11, 2023
Henry
United States of AmericaExtremely clean and well taken care of! You can tell the owners take pride in their property.
Stayed in September 2023
Reviewed: August 25, 2023
Alice
United States of AmericaNothing
Breakfast was just fine! Eating area was so very clean. Offerings fresh and tasty.
Stayed in August 2023
Reviewed: August 23, 2023
Rebecca
United States of AmericaClean rooms and clean everywhere around hotel! Very friendly & helpful employees!
Stayed in August 2023
Reviewed: August 14, 2023
Louis
United States of AmericaBreakfast service staff were very attentive. They made sure to refill the breakfast area regularly and clean off the tables. Staff at front desk gave us useful advice on things to do in Petoskey.
Stayed in August 2023
Reviewed: August 10, 2023
Karen
CanadaThe price was a little much…
Very clean, great staff
Stayed in August 2023
Reviewed: August 4, 2023
Mary
United States of AmericaA lower price for such an extended stay would have been helpful. That said, I really can’t complain about the value!
The breakfast was excellent! Staff very welcoming and friendly. Room very clean. Excellent location for our travels in the area.
Stayed in July 2023
Reviewed: August 3, 2023
Glynn
United States of AmericaThe carpet was damp from a cleaning which made the feel clammy.
Nice and quiet.
Stayed in July 2023
Reviewed: July 24, 2023
Rachel
United States of AmericaBrown bedroom carpet was quite dirty but notified them. They'd get right in it.
Great facility. Clean, employees seem to care. Bfst was even real scrambled eggs and/or sausages & ham.
Stayed in July 2023
Reviewed: July 18, 2023
Stiegman
United States of AmericaNothing
The help was great
Stayed in July 2023
Reviewed: July 15, 2023
Randy
United States of AmericaBeds
Stayed in July 2023
Pettnau, Austria
Ucluelet, Canada
Nuremberg, Germany
Tbilisi, Georgia
Barichara, Colombia
San Gregorio di Catania, Italy
Porto, Portugal
Gabillou, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content