Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Alabama hotel reviews
  4. Birmingham hotel reviews
  5. Reviews of Best Western Carlton Suites

Reviews of Best Western Carlton Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

140 State Farm Parkway, Birmingham, AL 35209, United States of America

#66 of 94 hotels in Birmingham

Guests' Choice

Review Score

Based on 793 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.1

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms are too small

    Stayed in April 2024

  • Reviewed: April 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were hard as a rock and the shower barely had any water pressure.

    Check in was easy and the front desk was very kind to let me in two hours early. The room was very spacious!

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    We just stopped over night and were able to walk to dinner which was great!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was decent. I like that we could bring our dog while we were traveling.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Worked well for us!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little pricey!

    We liked having a seating area and the beds a little separated. After traveling the adults needed to unwind and the kids needed to relax which this suite allowed us to do.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom in the room needs to be updated. The pool was NOT clean. It looked like slime with bugs.

    The size of the room was nice. With two TV's. The staff was very nice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Ok for location
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bedding were stained and dirty. Felt like the room had fleas, me and my daughter had bites the next morning around our ankles. Tub and fridge had hair in them. Tv came on at 2am on its on which was wierd.

    Location was good. Indoor pool was good.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    No major issues.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Bed didn’t offer much support.

    Good location near the interstate for travelers. Nice breakfast.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Was very pleased with all. Great value, hot breakfast buffet and could bring my dog.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator took too long

    Breakfast and room was good for value!

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    It was clean overall breakfast could have been better
    • Leisure trip
    • Couple
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast and the thin walls

    Cleanness

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Overpriced
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No late check out policy and my room was not swept. The floor was dirty. I could feel the grit under my feet.

    The hot breakfast was good.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Our stay was just what we needed for our short trip to BJCC,
    • Leisure trip
    • Family with young children
    • King Suite with Two King Beds - Non-Smoking
    • Stayed 1 night

    The king-sized bed we slept in had apparently not been used for a while. There bedding underneath was shedding white particles everywhere near the bed.

    Everything was good!

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    I will not come back
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The floor was not clean, the facilities are old

    The location

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Having plates with cutlery in the room would be advantageous. Unfortunately, a bottle of water was not available in the room, which would have been very helpful for us.

    Our room was pleasant and quiet, with available luggage storage, a writing desk, clean cotton towels, bathroom amenities, and a sitting area. The microwave and mini fridge were a nice addition, along with good water pressure in the bathroom. An elevator was also available. Breakfast was included in the lobby, and the housekeeping staff were very polite and friendly.

    Stayed in February 2024

  • Reviewed: January 2, 2024

    8.0
    It served its purpose
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pull out sofa bed seemed to not work as it got stuck on us.

    Is was good we didn’t spend more than 1 night so hard to review. Breakfast was great!

    Stayed in December 2023

  • Reviewed: December 24, 2023

    7.0
    Pool is closed
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Pool is closed indefinitely, the listing says they have a pool. This was the biggest reason we chose this hotel. And of course can't cancel once we get there with out loosing money.

    Close to everything we were in town for. Very centrally located.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking, roaches

    Their were dead roaches everywhere but i didn’t see any that were alive.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Suite
    • Stayed 1 night

    The shower curtain rail was molded and falling from the wall. The bathrooms could use a little tlc.

    Checking in/ out.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    6.0
    It was ok but will not stay at this hotel again!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room I was checked in to had roaches and the latch lock was broken. They changed my room. The other room that was just across from my first room had no bugs but the refrigerator didn’t work. Luckily we only stayed one night. Won’t stay here again!

    Location

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet was loose, the window curtain fell and the ironing board was broke.

    Didn't eat breakfast

    Stayed in October 2023

  • Reviewed: October 20, 2023

    7.0
    had a good stay except for the bed
    • Business trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night

    we ordered twin queen beds and a fold out couch the couch was torn and broken and could not be used at all so we doubled up in the beds and there was only two washclothes for 5 people

    close to our convention for convience

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Very pleasant
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I was surprised by how large the room was.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Rude House Keepers.
    • Business trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn't even 11 yet. And housekeepers knocked on the door and asked if we were checking out. I said yes. I hadn't finished getting all of my things together yet. And as soon as I said yes. They just barged in the room and started stripping things talking about how many checkins they had. They should've left and came back after I was done. Because I was gathering our belongings. They were very rude and I really don't like being rushed especially when it's not even time to check out yet. I still had 15 -20 minutes to finish gathering our belongings. I have ADD and can't focus when my train of thought is broken. I already struggle to stay on task. And that just made everything hectic. I'm pretty sure I left something because of it.

    The room was clean and quiet. We had everything we needed. There was plenty of places to eat in the area. Staff at the front desk was very friendly and welcoming.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast, whilst adequate, could have had a few more hot items, a full cooked breakfast would have been appreciated.

    The rooms are really spacious and well planned. A really comfortable stay..

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and comfortable!

    Stayed in September 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: