223 W 2Nd St , Portales, 88130, United States of America
#1 of 5 hotels in Portales
Guests' ChoiceBased on 87 hotel reviews
8.7Cleanliness
9.4
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
9.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Becky
United States of AmericaEverything was fantastic! I needed a bottle opener for some hard cider I had purchased and brought back to the room. I wasn't thinking that it wasn't a twist off. I called the front desk and the clerk (I didn't get her name but certainly wish I did because she was AWESOME) met me at the breakfast area so I could use the bottle opener! She offered to bring it to my room, but we were very close so I just told her I'd meet her there! She was so kind and friendly!!
Stayed in April 2024
Reviewed: April 6, 2024
Bonna
United States of AmericaAll of it
Grwat
Stayed in April 2024
Reviewed: March 24, 2024
Miller
United States of AmericaStaff was friendly and kind, room was very clean and comfortable.
Stayed in March 2024
Reviewed: November 19, 2023
Glenn
United States of AmericaLiked everything.
The breakfast was excellent. Good choices and quiet. It was one of the best breakfast in my travels.
Stayed in November 2023
Reviewed: October 6, 2023
Rebecca
United States of AmericaBreakfast choices
Location was good, nice blackout blinds
Stayed in October 2023
Reviewed: September 30, 2023
Nicolasa
United States of AmericaCleanliness and convenient location
Stayed in September 2023
Reviewed: September 10, 2023
Katrina
United States of AmericaNicely renovated, clean, comfortable, and great breakfast! Staff was helpful and accommodating.
Stayed in September 2023
Reviewed: July 18, 2023
Anita
United States of AmericaOnly thing I missed was a swimming pool or hot tub.
The convenience of the location was great. The breakfast area was nice.
Stayed in July 2023
Reviewed: June 25, 2023
Julian
United States of AmericaBreakfast could have more hot meal options. The facility could use a pool for use.
The facilities were very clean, room was cozy and quiet. Breakfast was decent, but could have more hot meal options. Location was centrally located and easy to find.
Stayed in May 2023
Reviewed: June 13, 2023
Wade
United States of AmericaThe water pressure was very low for the showers. We stayed in two different rooms, one on the first floor and one on the fourth floor and they both had very low water pressure.
Very good breakfast. Good location and centrally located close to anything in the town.
Stayed in June 2023
Reviewed: May 25, 2023
Jack
United States of AmericaNothing to dislike, everything was fine.
Breakfast was real good and a good selection, area was clean...
Stayed in May 2023
Reviewed: May 11, 2023
Aimee
United States of AmericaVery clean place. The receptionist was very friendly.
Stayed in May 2023
Reviewed: March 5, 2023
Patricia
United States of AmericaBreakfast choices were limited.
The location is excellent for access to the event I was attending.
Stayed in March 2023
Reviewed: March 4, 2023
Christine
United States of AmericaNice room
Stayed in February 2023
Reviewed: December 11, 2022
Raquel
United States of American/a
the rooms were nice
Stayed in December 2022
Reviewed: November 16, 2022
Christine
United States of AmericaBreakfast was cold.
Location
Stayed in November 2022
Reviewed: July 25, 2022
Melissa
United States of Americaclean comfy and great breakfast
Stayed in July 2022
Reviewed: July 11, 2022
Regina
United States of Americavery clean and close to everything. Beds are awesome!
Stayed in July 2022
Reviewed: May 5, 2022
Aracelie
United States of Americanothing
very nice facility.
Stayed in May 2022
Reviewed: April 27, 2022
Christine
United States of AmericaBreakfast eggs were extremely salty. Toilet ran all night as the float was stuck.
Great location
Stayed in April 2022
Reviewed: February 7, 2022
Tracy
United States of AmericaNothing, everything was great
The rooms were comfortable and clean. The breakfast was awesome everyday. The staff were very friendly and helpful. I plan on staying here everytime I come back
Stayed in January 2022
Reviewed: January 23, 2022
Robert
United States of AmericaBreakfast was okay.
Stayed in December 2021
Reviewed: October 1, 2021
Nelda
United States of Americaquite
Stayed in September 2021
Reviewed: August 18, 2021
Mary
United States of AmericaWe came into town behind the property and it was difficult to find signage indicating the front of the building.
Breakfast was tasty and varied. Beds were comfortable.
Stayed in August 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content