15901 West Valley Highway, Tukwila, WA 98188, United States of America
#14 of 17 hotels in Tukwila
Guests' ChoiceBased on 1283 hotel reviews
6.8Cleanliness
7.4
Comfort
7.5
Location
8.0
Facilities
6.8
Staff
7.9
Value for money
7.3
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Susan
ThailandThe breakfast was good Not like Best Western where the have hot meals which would have wan improvement TV in room was very small and outdated
Stayed in May 2024
Reviewed: May 4, 2024
Helen
New ZealandNo shuttle service due to no driver at the time we required pickup. I notified Ramada re arrival time of flight. They replied saying what to do on arrival ie. Ring them from curtesy vehicle bay. We did..... No driver. We were told to catch a taxi and they will reimburse us. Still waiting on reimbursement!! On departure, the night prior we asked about early morning shuttle. No problem as shuttle starts 5.30am,they said. That departing morning staff told us driver doesn't start til 8am. But they did pay for our uber to airport. WAITING ON REIMBURSEMENT RAMADA.
Bed very comfortable, good pillows. Close to airport. Breakfast satisfactory
Stayed in May 2024
Reviewed: May 4, 2024
Sonny
United States of AmericaMost Outlets were worn out, need to be replaced. Carpet really needs Shampoo.
Service.
Stayed in April 2024
Reviewed: April 29, 2024
Jacqueline
United States of AmericaThe hotel looks run down and neglected in the lobby but inside the room was so warm and cozy
It was okay
Stayed in April 2024
Reviewed: April 22, 2024
Barbara
CanadaNo wake up call. Mix up for shuttle to airport.
It was great and able to take something for the next day that was a early start.
Stayed in March 2024
Reviewed: April 20, 2024
Elizabeth
United States of AmericaThe breakfast needs great improvement. Saw people walk in and immediately leave.
Very helpful staff
Stayed in April 2024
Reviewed: April 13, 2024
Wesley
United States of AmericaLack of water pressure, coffee maker didn’t work but they did exchange it for one that did, toilets have issues,the refrigerator kept freezing all my food and the a/c / heater turns on and off about every 10 minutes wheather it’s at temp or not it keep waking me up through the night.
Friendly staff, clean rooms
Stayed in April 2024
Reviewed: April 9, 2024
Radford
ThailandShuttle hours, only once every hour. TV wasn’t working.
Staff, breakfast, location
Stayed in April 2024
Reviewed: April 2, 2024
Wing
TaiwanBreakfast could be a bit more selection. Suggestion to offer oatmeal and boiled eggs to the breakfast selection. Also, would be great if the coffee and water can be provided all day in the lobby.
Comfort level is better than my anticipation for the price range.
Stayed in March 2024
Reviewed: April 1, 2024
Sheryl
United States of AmericaThe first room I was assigned had a window that could not be closed properly, nor could it be locked, and it was on the first floor! Definitely a safety issue, as well as being extremely cold in winter weather (cold air was blowing in, and could not be blocked). The second room I was assigned was on the 3rd floor, at the end of the hall, farthest from the lobby. I find it hard to believe, but I was told that it was the only other room available. I suspected I was being punished for turning down the first room. The hallway was extremely hot, and it was the most inconvenient location to get to, every time I needed to get my malfunctioning card keys reset, go to breakfast, or come in from the parking lot. There is a stairwell with an exit at that end of the hall, but you cannot enter from there, therefore you don’t park near there either, so that exit doesn’t help matters. I did not like that the hotel doesn’t want guests to take breakfast items to their room. I also thought that the microwave should have been placed in a different spot in the room. It should have been on a stand, table, or shelf somewhere, instead of on the countertop next to the sink. There was no countertop space to prepare anything, or even to set something down that I just removed from the microwave. Also, the mini fridge temperature was set so low that it did not keep anything cool, and certainly not cold. I pulled it out from under the countertop so I could reach the temperature adjustment knob, and it was filthy on the top, sides, and back, as if it had not been cleaned in years.
I liked that there was a breakfast available, and a mini fridge & microwave in the room. However, these were not the greatest, as I have explained later in this survey. The front desk staff was pleasant; I had no issue with them.
Stayed in February 2024
Reviewed: March 31, 2024
Mei
United States of AmericaBreakfast could be better
I like their bed is really comfortable. Staffs were very friendly
Stayed in March 2024
Reviewed: March 25, 2024
Elizabeth
United States of AmericaBreakfast was terrible. Limited selection and very high in carbs . Little choice of protein.
Staff very friendly and very helpful.
Stayed in March 2024
Reviewed: March 4, 2024
Nat
United States of AmericaBreakfast was very minimal, I was expecting a little more.
The staff was very nice and helpful. The room was clean.
Stayed in March 2024
Reviewed: February 28, 2024
Klaire
United States of Americain one of the rooms where I was booked with a "view of the river" , there was a very low sitting chair. I realized when I returned on another night and was confirmed in a different room that the same chair in that room had "legs" on the chair and sat comfortably . I guess I should have said something to the front desk but neglected to do so. The sheers were tattered where someone must have tried opening them by way of the fabric rather than the rod. I think it was in the same room with the chair with no legs,
The beds in the rooms were very comfortable and rooms very clean.
Stayed in January 2024
Reviewed: February 25, 2024
Klaire
United States of AmericaNot welcome to take our breakfast to our rooms
A TV was available to watch while eating breakfast in a.m., but channel selection was awful.
Stayed in January 2024
Reviewed: February 24, 2024
Marie
Canadawe like the location of the property. it was near target and seafood city. The room was ok and spacious. it was clean too. The price for our stay was good. staff were friendly. breakfast was ok, breakfast room was clean. Free parking was also a plus point.
Stayed in January 2024
Reviewed: February 23, 2024
Mike
FinlandRooms were outdated. There was a fire alarm during when staff did not do anything to guide people. Guests did not know where to go and when. Some of them went to rooms.
Big fridge and microwave in the room. Free parking and near train and airport.
Stayed in January 2024
Reviewed: February 20, 2024
Genesis
United States of AmericaThe microwave was a little outdated and hard to function
Room was clean and well equipped when we got there. We got to check in a little earlier than anticipated. Breakfast was also nice and they provided a variety Of food.
Stayed in February 2024
Reviewed: February 15, 2024
Deborah
United States of AmericaNice place to stay
Stayed in January 2024
Reviewed: February 11, 2024
Howard
United States of AmericaLimited dinner options without vehicle.
Locaton with proximity to train and shuttle to airport.
Stayed in December 2023
Reviewed: February 11, 2024
Tedo
United States of AmericaNothing
Service
Stayed in February 2024
Reviewed: January 31, 2024
Logan
CanadaUnfortunately there was a malfunction in the alarm system so around 10 pm we had to evacuate until the fire department approved return to our rooms.
Friendly staff, comfortable beds, good coffee in room.
Stayed in January 2024
Reviewed: January 27, 2024
Elizabeth
United States of AmericaBreakfast was disappointing.
Stayed in January 2024
Reviewed: January 25, 2024
Brenda
United States of AmericaBreakfast was not a breakfast
Friendly staff
Stayed in January 2024
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