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  5. Reviews of Comfort Suites New Bern near Cherry Point

Reviews of Comfort Suites New Bern near Cherry Point This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1006 Old Cherry Point Road, New Bern, NC 28560, United States of America

#12 of 19 hotels in New Bern

Guests' Choice

Review Score

Based on 470 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    8.0
    Excellent, but poor entrance.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was difficult to find it from the road. The lot in front of the building looks to never have been finished or was a place to put construction debris and such. The road in was not easy to find for a tired traveler

    It looks to be very new and everything is in excellent shape.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Overall we had a good time
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was down and having to lug luggage and a car seat to the 3rd floor. Room needs a few fixes. Bathtub handle is loose, toilet flusher is loose.

    Breakfast was great, bed was comfortable.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool and laundry were out of service and i still paid full price for my stay

    Breakfast was great rooms were clean.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    I only stayed 1 night, but was worth the stay. It was close to my job, and had a nice breakfast.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bug splatter on ceiling and wall

    Nice size room with a couch

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little harder bed & to be able to earn my Choice Points for staying there.

    Great breakfast!

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lights went out too fast in restroom. Couldn’t find stall door handle in the total dark.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Great place for the value
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some maintenance needs

    Location, cleanliness

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Happy to find clean hotel!!!!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Water didn't get hot enough

    Clean, comfortable and location

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Nice overall
    • Business trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Gym equipment didn’t seem work

    Clean, easy access

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Overall not a bad Hotel
    • Business trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no TV Guide in the room and the TV remote did not properly work for the guide and you had to go through each individual channel to see what was on the tv. I reported this to the front desk and was told oh we will try to fix it but probably won't happen. Also a little disappointed the carpeting in the rooms was torn up and cut with multiple holes. Also there was obvious water damage to the ceiling that was bubbling.

    They offered a very nice breakfast and it was a convenient location. The staff was very friendly at check-in and the manager was wonderful at checkout.

    Stayed in February 2024

  • Reviewed: January 27, 2024

    9.0
    Very good!
    • Leisure trip
    • Travelers with friends
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great for a couple of nights! Very good breakfast!

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    Decent basic hotel, a warmer pool would have enriched our stay.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights

    The pool water was freezing. It should have been warmer to be able to also enjoy this feature of the hotel. I'm sure many families chose the hotel for the pool and were unable to use it and/or really enjoy it.

    The room was ok, had all it needs for visiting during the day and sleeping at night. We also used the breakfast space to eat the dinner we ordered. The breakfast was the traditional American breakfast. We liked the eggs and waffles.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    9.0
    Pleasant Stay!!
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much. The pool was really cold. Water temp and room temp.

    The rooms were very nice and spacious! Downstairs lounge and breakfast areas were great

    Stayed in December 2023

  • Reviewed: October 12, 2023

    9.0
    Great
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and staff

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Had a very nice stay, just getting sick of us smokers being sent to the corner just to have a cig
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Maybe have housekeeping stop in and see if you need anything instead of having to leave a door knocker!? They fall off the door, get lost, and who ever knows when housekeeping is coming by your room?! Got to be a better way to do this!?

    The breakfast was awesome! They do not bother you unless you need them. It was very nice that it was boarded with woods. It was nice to hear the birds in the morning and not traffic!!

    Stayed in October 2023

  • Reviewed: September 18, 2023

    7.0
    High Priced Average Stay
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The muggy smell in my room was off putting. I turned up the AC in hopes to get the air circulated, but it did not help. There was no back on my remote, so the batteries were exposed. Shower pressure was just ok. The price for the room was too high.

    The breakfast was great! Coffee hot, eggs, fluffy, sausage was cooked well. The staff was very helpful and polite.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    8.0
    Good visit
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room had a little bit of an odor to it. But not awful

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    The hotel served its purpose and was a great place to stay for our visit.
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The free breakfast

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    Was good overall, but could use some improvements
    • Leisure trip
    • Group
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were hard and uncomfortable. Beds were also too high off the floor. Staff really wasn’t friendly or accommodating. The guests were nicer. The elevator was very very slow. The woman who checked me in, didn’t set the keys properly and I couldn’t get in my room. The Comfort in was a little off the beaten path.

    Room was spacious. Building was nice.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You post on the site that there is a whirlpool, but there is not. This is one of the reasons I picked your hotel.

    It was a good place for an overnight getaway. We enjoyed the breakfast.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Arrived late and left early. What can you say.
    • Leisure trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    Breakfast had some broken stuff, Don't remember what exactly.

    All good. My stay was brief. Everything was quite adequate. Nothing spectacular. Breakfast was a bit lacking.

    Stayed in June 2023

  • Reviewed: July 18, 2023

    8.0
    Was great experience, but water and food could be better
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights

    tub showed signs of black mold; a tub&shower surround would solve all the tubs problems breakfast had only apples for fruit that no one takes; bananas and berries would be terrific for on cereal and waffles drinking water in breakfast area one day was good/tasted like it was filtered, but the next day was not! Did not want to have to buy drinking water. The infused lemon water in the lobby was too strong, especially if you just want water (despite the fact that I like lemon in my water). no cereal or muffins that are not sweetened, like bran or wheat

    comfortable temperature, smell, and bed. loved that the stairwells were carpeted and clean. Loved the crisp waffles.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Good Staff redeem a pitiful property.
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel is broken down. The A/C unit in my room leaked and the carpet was wet. The water in the swimming pool was cloudy. A wheel was missing from the desk chair in my room. The carpet was badly stained. One of the light fixtures in my bathroom had broken, was glued back together, and the glue had turned brown. The primary stairwell smelled moldy. If people are going to spend over $200 per night for a room, someone needs to spend some money making this facility worth the price. Your staff deserve a raise, because they are the only reason I didn’t turn around and walk out right after I walked in. Shame on you!!

    It feels like the staff is doing the best they can with a broken down facility. There are good people working here.

    Stayed in July 2023

Showing 1 - 25

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