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  5. Reviews of Quality Inn Southside Jacksonville

Reviews of Quality Inn Southside Jacksonville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4580 Collins Road, Orange Park, FL 32244, United States of America

#8 of 10 hotels in Orange Park

Guests' Choice

Review Score

Based on 616 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    7.0

  • Free WiFi

    7.2

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Showing 1 - 25

  • Reviewed: March 22, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The wet floors in the room, the way the curtons dont close and light comes through. The doors dont open easily. Just no up grades to the toilet, shower etc

    Location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Stressful at first, we’re there for a wedding. Running a bit late due to not being able to check in. After that it was
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was undergoing a brand change the day we arrived and things were very hectic, computer issues, rooms ready. After we got checked in, the staff was great. They were very stressed as were the customers waiting !

    Location and price were great

    Stayed in March 2024

  • Reviewed: March 15, 2024

    5.0
    Was disappointed. Would not stay there again.
    • Leisure trip
    • Couple
    • King Room with Bath - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Bed very, very uncomfortable. Pillowcases worn to the point of pilling. Toilet seat so old that paint was cracked. Only one towel each and they were old. No comfortable chair in room except a swivel secretary type chair. Noisy A/C. Food for breakfast not replinished fully while we were there.

    The staff at front desk were very nice. The coffee was decent. Our room was large.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    5.0
    Hotel is Okay but their cleaners are terrible . The front desk workers were fantastic!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I stayed 4 nights , and the room service keeper never came to clean my room . I had to go to the front desk to ask for my bathroom needs ( clean towels & washrags) . A cleaner was spotted and still decided to not clean the room as I left the premises .

    The distance to all my activities.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Great Stay
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    People very kind

    Breakfast

    Stayed in February 2024

  • Reviewed: February 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bath - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were HORRIBLE and the towels were thin. The tub and toilet were stained.

    The room size. The staff The coffee Lots of parking The value

    Stayed in February 2024

  • Reviewed: January 28, 2024

    6.0
    Not going to stay there again
    • Leisure trip
    • Couple
    • King Room with Bath - Disability Access
    • Stayed 1 night

    Hard mattress and bad pillows.

    Breakfast was ok

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a unhappy guest that caused a lot of commotion throughout the hotel.

    Room was very clean water was hot staff was awesome except for breakfast lady she had a small aditude

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    It was decent
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My door stuck and the nightstand drawer wouldn't close. Also there was no clock in the room.

    The attendant was really nice

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast

    Staff is very polite

    Stayed in January 2024

  • Reviewed: December 29, 2023

    7.0
    Not bad, but not great
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Several things did not work correctly or not at all (water fountain and hand sanitizer stations throughout the lobby area). Housekeeping did not come for 2 days, even with the door placard asking for the room to be cleaned. Had to ask for fresh linens twice at the desk. The vending machine, although appearing to be stocked, took my money twice without ever dispensing product. There was no number to call the vendor.

    The lady in charge of keeping breakfast items stocked was very nice and efficient. Always had a smile and was eager to be helpful. Breakfast had plenty of optikns, and got food was kept hot at all times. The desk staff was helpful when we approached with issues. The room was spacious.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    5.0
    Fair
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    well the inner quilt had big holes and when i asked third day to please change my linens and towels they told me that if i didn’t request it they don’t go every day im a chronic asthmatic i need to be in a clean room i explained that my emotional support dog that still a puppy she was in a crate so no worries in getting into the room. so when i come back she tells me i have your quilt on the dryer really!!! you are going to tell me that one quilt per room!!!

    Stayed in December 2023

  • Reviewed: December 22, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    First room we were given was used and dirty and when we asked for another room, the front desk was very unfriendly about it. Bed is extremely hard and bathroom shower was dirty.

    Location was good.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Key would keep deactivating Put sign to clean room in the morning and no one cleaned

    Breakfast was good

    Stayed in December 2023

  • Reviewed: December 18, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room with Bath - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    🥓 bacon

    Ok

    Stayed in November 2023

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was not really good. I had gravy biscuits and it was dry and the gravy had no flavor. My husband had the same but added cereal on the side and by the time he got everything ready for the cereal there was no milk.

    The room was very spacious and very comfortable! I enjoyed the big king bed that was very comfortable. We had a lot of privacy and no loud noises throughout the night!

    Stayed in December 2023

  • Reviewed: December 8, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Linens/towels not white

    Stayed in December 2023

  • Reviewed: November 6, 2023

    8.0
    Ok stay for the price.
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the hallway needs cleaning. Needs to fix door handle on door. Also the elevator is very slow. Children running up and down the hallways while sleeping at night. Needs to spray for Rodents.

    Friendly staff and good food.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    5.0
    Will not stay here again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very dated, sink in main room, no hand towels, rust on tub drain, door lock stuck, no place to plug in alarm clock, only one ice machine working.

    Location

    Stayed in October 2023

  • Reviewed: October 30, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The sink was not in the bathroom. The lighting for the sink cast shadows on your face while trying to shave or do makeup. If the sink is not going to be in the bathroom then racks or hooks need to be placed there for towels and wash cloths.

    The room was large

    Stayed in October 2023

  • Reviewed: October 23, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Put more towels in the rooms and air freshener

    Stayed in October 2023

  • Reviewed: September 18, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was not confey at all makes noise when you move.

    Everything.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    7.0
    it was a solid 6.5-7/10
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    parking lot too dark in the back and side of hotel

    the location

    Stayed in September 2023

  • Reviewed: September 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room 121 The traffic noises and hallway were very loud which made it difficult to have a good night's sleep. There were no condiments for the coffee maker or cups/glasses in the room and only a bare minimum of toiletries. The bathroom is extremely small and the toilet tissue holder/dispenser is in a very bad location, causing some injury possibilities to your arm. Certainly not what to expect from a property of this price/reputation.

    The staff and breakfast were very good, and the room was clean and comfy.

    Stayed in September 2023

Showing 1 - 25

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