260 Cottonwood Street, Ketchum, ID 83340, United States of America
#3 of 12 hotels in Ketchum
Guests' ChoiceBased on 424 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.1
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Karin
United States of AmericaUphill walk to main St.
Staff was so fun, helpful, pleasant. Very to find this day and age . Clean, peaceful,great anniversary get away. And a big thanks from Rex for being so sweet with him on his first vacation.
Stayed in April 2024
Reviewed: April 23, 2024
Monika
GermanyOutside the city not much traffic
Very Dog friendly. Super clean. Breakfast was very rich and delicious.
Stayed in April 2024
Reviewed: March 29, 2024
Denise
United States of AmericaA slight musty smell.
Great view. Sat near fireplace and played games provided by the property. Bed was comfy.
Stayed in March 2024
Reviewed: March 15, 2024
Geegee
United States of AmericaNothing
Breakfast was good. Compfortable beds. Coffee maker in room. Great location. Friendly staff.
Stayed in March 2024
Reviewed: March 4, 2024
Amanda
United States of AmericaThe mattress was really hard, and pillows a bit flat.
The staff was amazing and friendly. Everything was cleaned. Breakfast was always well stocked.
Stayed in March 2024
Reviewed: February 3, 2024
Milton
United States of AmericaCould use an upgrade in mattresses and pillows. Our pillows were pretty lumpy and the mattress was well worn. Also the heater had a problem in that it was an all or nothing. When on the room reached 88 degrees even thought the temperature was set to 60. I had to periodically turn the unit on and off.
Great location. Quiet. Friendly front desk staff. And at the base of river run (and it’s parking lot) there is plenty of room for our dog to have fun.
Stayed in January 2024
Reviewed: January 12, 2024
Larry
United States of AmericaHallways are narrow but it's an older building and that can be expected.
Breakfast was much better than a lot of other hotels. Coffee machine in main lobby is excellent.
Stayed in January 2024
Reviewed: January 11, 2024
Howard
United States of AmericaGlass storage room in front was an eyesore and could have been better utilized better as a client space since it has a great view. Rooms rather small and overall layout very unfriendly for people with handicap. Would have liked a microwave.
Breakfast was good. Automatic coffee/espresso maker in front office is very nice touch. Super dog friendly. Room service cleaned quickly and well.
Stayed in January 2024
Reviewed: January 1, 2024
Darren
United States of AmericaBest breakfast
Stayed in December 2023
Reviewed: October 24, 2023
David
AustraliaBathroom a bit small
Breakfast nice. Nice clean hotel . Loverly lobby when you arrive .
Stayed in October 2023
Reviewed: September 18, 2023
Kevin
United States of AmericaThe adjoining room had the television turned to a “sales” network. It was very loud. It was still on at 3:30 am when it woke me up again. There was no elevator.
Clean and convenient
Stayed in September 2023
Reviewed: September 17, 2023
Molly
United States of AmericaLocation, comfortable room, available breakfast.
Stayed in August 2023
Reviewed: September 11, 2023
Alice
United States of AmericaExceptionally friendly staff and everything was very clean!!
Stayed in September 2023
Reviewed: August 28, 2023
Darin
United States of AmericaThe shower head
The lady who checked me in was delightful. The bed was covetable.
Stayed in August 2023
Reviewed: August 24, 2023
Alan
United States of AmericaThe noisy air conditioning
The location.
Stayed in August 2023
Reviewed: August 15, 2023
Tory
United States of Americaneeds a little updating!
location and price
Stayed in August 2023
Reviewed: August 8, 2023
Susan
United States of AmericaThe location is perfect. Incredible view and very tranquil setting.
Stayed in July 2023
Reviewed: August 2, 2023
Neil
United States of AmericaNothing I can think of.
The property was located in Ketchum where I wanted to be at a reasonable price.
Stayed in July 2023
Reviewed: July 21, 2023
Mark
United States of AmericaThe room is a little cramped, but nothing I couldn't handle
The outdoor pool was a hit with my son and so was the gaming area. I loved the beautiful atmosphere around.
Stayed in July 2023
Reviewed: July 20, 2023
Walter
United States of AmericaLots of stairs - no elevator
Great pool and hot tub, best breakfast we’ve ever had.
Stayed in July 2023
Reviewed: July 10, 2023
Marci
United States of AmericaThe stairs were a bit hard to manage, didn't like no elevator
The size of the room was nice, the water pressure was good, breakfast and breakfast area was good
Stayed in July 2023
Reviewed: July 9, 2023
Trahant
United States of AmericaBed was a little worn.
The espresso machine made my day — perfecto!
Stayed in July 2023
Reviewed: July 6, 2023
Tomasz
United KingdomThe place was too expensive.
Really good hot breakfast. Good job. Clean room, strong fridge
Stayed in July 2023
Reviewed: July 1, 2023
Robert
United States of AmericaIt smelled really bad downstairs.
Location. Cleanliness. Breakfast. Overall comfort. Views!
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content