Long lines for the chairlifts, very expensive food.

The instructors were fabulous!! Kenny and someone else, who was also extremely knowledgeable and patient. I can’t say enough positive feedback about our instructors!!!

Stayed in February 2024

Everything

Stayed in March 2024

Condo set up

Stayed in February 2024

Wonderful front desk staff. Very clean and very well appointed. Location is great. Will stay here again.

Stayed in December 2023

Our only issue was check in was very late and check out very early. Only time share holders are able to alter these times.

World mark was a pleasant surprise at the end of our 3 week long trip. The facilities were excellent, the unit was well appointed and clean and the beds were comfy.

Stayed in December 2023

We arived later at night, when it was already dark. It was very dificult to find the reception/lobby, based on the official address (we used the car navigator). Finally we called the office and asked for guidance. In the office the concierge explained where our room was, but that didn’t help much. After my explicite frustration, the concierge finally understood our trouble and walked us to our room and helped us with our luggage up the stars. You need better to organize reception of late commers, especially if they are old people (over 80). Signage in the complex is not the best. You should help better those people, to they feel more welcomed!

Clineless, very cordial and responsive staff

Stayed in December 2023

its quite with good amenities.

its a wide spread property, good location and quite place.

Stayed in December 2023

literally nothing I would stay here again any time

clean, close to everything and super helpful and friendly staff, they even told me what roads were closed and the best way to get in to avoid traffic and slowdowns :)

Stayed in November 2023

The heater could be closer to the living room so it would give more warmth

We really like the location of this condo and would always stay here again if the price is reasonable.

Stayed in November 2023

The facilities like gym and hot tub could stay open to midnight. I felt forced to go to bed early on my vacation. There could be more cookware in the kitchen, tools to make food were limited. A smart TV would have been nice for streaming. There was nothing to watch on cable so that should be modernized.

The location was great, the grounds were nice, the staff was wonderful. Spacious unit and parking near front door.

Stayed in September 2023

Had to pay for Internet.

Was able to check in early and was even upgraded. Had the hot tub all to ourselves.

Stayed in October 2023

Disappointing that you had to pay for pool and air hockey. It would be nice if you could enjoy them for free.

Clean, friendly staff, family friendly.

Stayed in October 2023

One of the apartments didn't have any dish soap or sponges available. The staff was happy to provide it when we went to the office. I'm sure it was just an oversight by the cleaning staff to resupply the room. Not a big issue.

World Mark Big Bear is a wonderful resort for family groups. We rented 3 apartments for our group of 9 people. We all had our own bedrooms and bathrooms. Very clean and the staff was excellent.

Stayed in October 2023

There were some minor issues with our basin water backing up and the toilet tank not refilling. But we didn't let it ruin our stay

Very nice place. Stayed in a 1 bedroom. Very clean, quiet, comfortable, cozy. Loved the fact that there was a washer and dryer. The property was lovely.

Stayed in October 2023

The bed was not super comfy, we could hear every step above us, and the jacuzzis were not super warm and jets are not great.

We love the property. It is so close to the lake! We got to bike from property to the Alpine Pedal path. It’s the best part of town. The staff was just so wonderful. The pool being open was a huge bonus.

Stayed in October 2023

Kids screaming around 8 am.

Location and amenities.

Stayed in October 2023

The pool was closed and when I booked that was one of the reasons I picked that place.

The condo was well stocked.

Stayed in October 2023

A beautiful spot among the trees with the comforts of home

Stayed in September 2023

There was no pickleball court at the facility.

Loved the barbeque grill located on the balcony.

Stayed in September 2023

Friendly staff, comfortable clean room and good location near the only grocery stores in town.

Stayed in September 2023

Need a little more info about Big Bear Town and what is open.

Facility. Friendly staff . Comfortable atmosphere.

Stayed in June 2023

Paying additional for WIFI. For the price, we felt it should be included.

Great location, facilities were very nice. We enjoyed the tennis courts and hot tubs. Staff were very friendly.

Stayed in May 2023

Nice kitchen, very clean and very comfortable beds

Stayed in May 2023

Great location, great apartment, excellent grounds and really helpful staff.

Stayed in May 2023