8901 Brook Road 8901 Brook Road, Glen Allen, VA 23060, United States of America
#3 of 4 hotels in Glen Allen
Guests' ChoiceBased on 46 hotel reviews
6.3Cleanliness
6.6
Comfort
6.7
Location
7.6
Facilities
6.0
Staff
6.9
Value for money
7.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: June 3, 2024
Christopher
United States of AmericaCarpet was dirty
No breakfast or coffee offered
Stayed in June 2024
Reviewed: May 27, 2024
Philip
United States of AmericaNo pool No vending machines No ice machines
Room space Price
Stayed in May 2024
Reviewed: March 9, 2024
Robinson
United States of AmericaThe lady that runs the place was very rude. Also, I booked a smoking room, but they dont have any smoking rooms on the property.
The room was very nice for the money .
Stayed in March 2024
Reviewed: March 7, 2024
Delong
United States of AmericaIt wasn't very clean, the TV was on setting to not change input, at the second day the air stopped working.
The jacuzzi was amazing on my joints! Wasn't the cleanest but very comfortable still. The staff was very kind and helpful.
Stayed in March 2024
Reviewed: August 26, 2023
Odom
United States of AmericaGave me a smoking room after asking for non-smoking. Didn't have continental breakfast like there site said !
It was close to our destination. Ease of access.
Stayed in August 2023
Reviewed: August 13, 2023
John
United States of AmericaCarpet in room in bad shape
Location
Stayed in August 2023
Reviewed: June 7, 2023
Deborah
United States of AmericaPleasant customer service. I was allowed to change my room to a lower level.
Stayed in June 2023
Reviewed: November 21, 2022
Shelby
United States of AmericaIt was not clean. The bed had someone's dark hair in it, there was so much dust everywhere, and there were dead beetles in the room corners. There was a puddle of water in the bathroom that never completely dried. The furniture was falling apart and the tub had silver duct tape on it. The room I had originally been booked had an issue that they couldn't give it to us, so they charged me another $20 to give me a different room for the night we stayed there.
Nothing substantial stuck out. It was okay. They provided a single-serve coffee but I never tried it. Wifi worked. We also were able to park right next to the room which made unpacking and packing easier.
Stayed in November 2022
Reviewed: June 10, 2024
James
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 28, 2024
Norma
United States of AmericaI didn’t like how much noise was made sometimes from outside
I like how close it was to everything
Stayed in March 2024
Reviewed: March 26, 2024
Michael
United States of AmericaBlood stains on the shower curtain stood out, I'd say. Place was old. Not comfortable, dirty and dingy. The lighting in the room was annoying florescent. I woke up the front desk clerk from sleeping when I checked in at 12:30 am. I didn't feel comfortable at all. Place seemed real shady.
It didn't have bed bugs and didn't smell. The TV worked.
Stayed in March 2024
Reviewed: October 20, 2023
Sheila
United States of Americano breakfast
room on second floor, elderly persons in group
Stayed in September 2023
Reviewed: September 28, 2023
Robel
United States of AmericaThere was dead flies through the room and very dusty. The Wi-Fi didn’t work.
Stayed in September 2023
Reviewed: August 27, 2023
Edline
Dominican RepublicMy looks disgusting. Big hole on the bathroom door covered with a face towels and tape. The fill with cigarette smoke. Flies with all the unwanted species crawling in the floor. Next tenant p… woman with funky notices. Pimp men always around the building staring at us. The fact they put me way in the back. We were very scared.
I like the location the “hotel” motel very convenient that’s it.
Stayed in July 2023
Reviewed: August 14, 2023
Gloria
United States of AmericaNo pool, no complimentary breakfast
Stayed in August 2023
Reviewed: July 25, 2023
Kvauna
United States of AmericaThe TV wouldn't work
The suite have a nice light setting to set the mood for you and your special one.
Stayed in July 2023
Reviewed: July 24, 2023
Chrishae
United States of AmericaThe bed was shaking the room smelled like smoke the walls had holes is it and the door the plugs had tissue in it the towels was dirty the room had old trash in it and was not cleaned
The location
Stayed in July 2023
Reviewed: July 20, 2023
Marilda
United States of AmericaWas given a smoking room. Check in was in the entryway behind glass. Not welcoming at all. The location was not great and there was trash, broken signs on the property and most likely stolen purses in the trash right next to our room. He said we had a smoking room. I said we did not. He charged me extra and said he would change it to non-smoking. We were still given a smoking room and had to go back and have him change it. The new room had no soap, missing pillowcases, didn’t feel like it had been cleaned well. Glad it was just a one night stay, I would not stay any longer than one night here. Not worth what I paid.
Not much.
Stayed in July 2023
Reviewed: June 22, 2023
Richard
United States of AmericaNo breakfast
The whole experience.
Stayed in June 2023
Reviewed: June 8, 2023
Stanley
United States of AmericaVery clean. Nice size room. Great value for the money. Convenient location.
Stayed in May 2023
Reviewed: March 29, 2023
Royal
United States of AmericaStaff very disrespectful and unfriendly
Room size
Stayed in March 2023
Reviewed: March 7, 2023
Gordon
United States of AmericaYou have Bed bugs!
Not much
Stayed in March 2023
Reviewed: January 1, 2023
Genera
United States of AmericaThe loud noises from upstairs, they said construction but who does construction after 8 pm. 2 am. 4 am. Loud walking banging and stuff moving. Loud yelling/arguing heard from bathroom vent and could be heard on the bed. Most of the noise could still be heard over the TV turned up... which I didn't even rightly want it on.
The jacuzzi tub
Stayed in December 2022
Reviewed: July 11, 2022
Tiffany
United States of AmericaI liked that it wasn’t noisey and it was a great space to relax
Stayed in July 2022
Showing 1 - 25
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