668 West Fairway Drive, San Bernardino, CA 92408, United States of America
#19 of 29 hotels in San Bernardino
Guests' ChoiceBased on 134 hotel reviews
6.6Cleanliness
6.7
Comfort
6.7
Location
7.1
Facilities
6.6
Staff
7.7
Value for money
6.7
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 1, 2024
Votha
United States of AmericaWe got a king room non smoking and there were 3 rooms available when we arrived to check in. The guy didn't want to do his job apparently because other people had to wait also prior to checking in. I checked to find that there were 3 king rooms completely cleaned and ready to be occupied. Do your job. Very inconsiderate. Work at a warehouse so you can keep yourself busy getting $20 an hour instead of the pay you're getting. There was a giant dead male cockroach and there was one alive trying to get into my bag of chips.
Ice machine and spacious for 3 heads.
Stayed in December 2023
Reviewed: October 31, 2023
Votha
United States of AmericaCockroaches. Baby cockroaches living in the bathroom. Comes out of drainage holes to scavenge. Also, dead cockroaches are not swept from the floor. Our body towels were traded with the towel you'd put on the floor to step on when you get out of the showers. HDMI on tv was not accessible.
Ice machine, refrigerator and microwave. The bed and couch you can move for more space.
Stayed in October 2023
Reviewed: October 30, 2023
Marc
United States of AmericaThe location for this place is wrong in the website, the actual place is this 668 E Fairway Dr San Bernardino, CA 92408 United States
Stayed in October 2023
Reviewed: March 27, 2023
Charissa
United States of AmericaThe floor was sticky and the toilet quit working and maintenance had to come fix it.
The room was large and staff was very helpful.
Stayed in March 2023
Reviewed: March 19, 2023
Steelerdad1
United States of AmericaBed and pillows sucked water pressure sucked
Location was near venue
Stayed in March 2023
Reviewed: March 19, 2023
Dett
United States of Americai don’t like how the housekeeper bangs on the door
the property is always clean and well kept
Stayed in March 2023
Reviewed: March 5, 2023
Dett
United States of Americai normally don’t complain but there was a lot of yelling and in the morning random people knock on my. door.
the property is normally clean and well kept
Stayed in March 2023
Reviewed: January 7, 2023
Dett
United States of Americaonly thing that I didn’t care about was the heater was blowing cold air
the property is clean and well kept
Stayed in January 2023
Reviewed: January 3, 2023
Melinda
United States of AmericaToo expensive for the stay, a lower quality hotel, but it gets the job done and I never felt unsafe.
Large property and staff was kind.
Stayed in January 2023
Reviewed: October 31, 2022
Aguilar
United States of AmericaThe previous covers were dirty and it was dirty in certain places that should have been wiped down. We had to wipe it down ourselves.
I like how they quickly resolved some issues.
Stayed in October 2022
Reviewed: April 23, 2022
Diana
United States of Americathe bed was super uncomfortable
it was close to the event I was attending and the staff was really friendly
Stayed in March 2022
Reviewed: November 28, 2021
Louis
United States of Americafloors were dusty
clean batrooms. tv + wifi
Stayed in October 2021
Reviewed: April 25, 2024
Sergio
United States of Americacockroaches , durty and unfix floor , bed super noise, parking lot not mark right ,
Nothing
Stayed in April 2024
Reviewed: April 21, 2024
Joseluis
United States of AmericaNo 👎
No good
Stayed in April 2024
Reviewed: April 2, 2024
Laurie
United States of AmericaNothing
They nice but I didn't stay
Stayed in January 2024
Reviewed: March 19, 2024
Roy
United States of AmericaWish it was closer! I’d stay there more often.
I was pleasantly surprised at how clean and roomy the room was. We stayed there for a night and I inadvertently overslept. The staff/owner/management was accommodated with a late checkout request. It was late at night but they were still accommodating with my repeated visits to the office to ask for various things like a plunger, etc. They even brought it up to the room!
Stayed in March 2024
Reviewed: March 18, 2024
Michael
United States of AmericaSurrounded by transients. People outside drunk and screaming at each other all night. The couch in my room and cigarette burns. My bed comforter had cigarette burns. There were hairs on my towels and bed sheets.
Nothing.
Stayed in March 2024
Reviewed: March 16, 2024
Angel
United States of AmericaMy restroom light did not work had no ash trays
I
Stayed in March 2024
Reviewed: March 14, 2024
Jermell
United States of AmericaNothing
My car got vandalized
Stayed in March 2024
Reviewed: January 2, 2024
Basler
United States of AmericaIt was dirty, we killed 4 cockroaches , in a bad area. And a cigarette burn in our comforter, as well as not a single draw in the entire room
Walking distance to NOS Center
Stayed in January 2024
Reviewed: January 1, 2024
Raul
United States of AmericaUnfriendly staff, homeless encampments, faulty lighting in room, heavy cigarette odors.
Plenty of parking
Stayed in December 2023
Reviewed: November 7, 2023
Nicole
United States of AmericaUpon entry, the fridge in the room had so much ice buildup in the top freezer portion from the prior visit, it wouldn't close. So when we went out and returned from our event there was water all over the floor. We ended up using a lighter and ink pen to melt and chisel some of the ice out of the way to be able to close and use the fridge.
It was a 30 min walk to the NOS Event center.
Stayed in October 2023
Reviewed: October 30, 2023
Oscar
United States of AmericaThere was roaches getting in my stuff. The room was dark because o my one light worked and the toilet kept moving when I’d sit down and the sink was not attached to the wall probably. No hot water as well
Just the location.
Stayed in October 2023
Reviewed: September 2, 2023
Latasha
United States of AmericaChecking in was easy. The room was very nice, clean and spacious.
Stayed in August 2023
Rimini, Italy
Fort Lauderdale, USA
Ontinyent, Spain
Saint Petersburg, Russia
Rawai Beach, Thailand
Minca, Colombia
Morrinsville, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content