1321 East 78th Street Building A, Bloomington, MN 55425, United States of America
#38 of 46 hotels in Bloomington
Guests' ChoiceBased on 1510 hotel reviews
7.2Cleanliness
7.6
Comfort
7.8
Location
8.6
Facilities
7.3
Staff
8.2
Value for money
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Kwame
United States of AmericaMy sheet had stain so I slept on my jacket on top of the bed
Breakfast was not serve.
Stayed in April 2024
Reviewed: April 29, 2024
Hue
United States of AmericaI never got an answer I asked online if the hotel honored any type of military discount and paid for hotel when I checked in so I didn't even bother asking front desk.
Breakfast was great.
Stayed in April 2024
Reviewed: April 22, 2024
Chavez-quezada
United States of Americabreakfast variety was good
Stayed in March 2024
Reviewed: April 21, 2024
Christina
United States of AmericaThe hallway smelled like smoke
Stayed in March 2024
Reviewed: April 15, 2024
Linda
United States of AmericaLocation , shuttle to airport, parking onsite
Stayed in April 2024
Reviewed: April 2, 2024
Tom
United States of AmericaThe room was very comfortable. Great bed and pillows. TV was very good. Excellent location to airport. Nice to be connected to "Outback".
Stayed in April 2024
Reviewed: March 29, 2024
Nancy
United States of AmericaI liked that it was connected to a restaurant and also free shuttle to and from the airport.
Stayed in March 2024
Reviewed: March 26, 2024
Diana
United States of Americanice checking free airport shuttle
Stayed in February 2024
Reviewed: March 18, 2024
Vanessa
BahamasThe hallway smelled smokey and musty. There could have been more variety of fruits for breakfast and maybe more options.
The room was clean, spacious and quiet. The bed was huge cnd comfortable. The breakfast was ok.
Stayed in March 2024
Reviewed: March 13, 2024
Oasis
United States of AmericaHow long the pool stayed open. The breakfast was good.
Stayed in March 2024
Reviewed: February 26, 2024
Andrea
United States of AmericaThe morning staff was very rude when I try checking out her offer everyone a receipt but me and my girlfriend and the whole time we were waiting for the airport shuttle he was staring at us making disgusting faces he refused to give us any information about when will the second hotel shuttle would arrive since the other shuttle had locked the keys inside and they couldn’t open it so me and my girlfriend have to end up taking an uber and when I asked for my receipt he just stared at me and make a disgusting face and was really bother about it.
Night staff was friendly and caring.
Stayed in February 2024
Reviewed: February 26, 2024
Peter
United States of AmericaThe pool wasn't open
Staff was nice and kind. Rooms were nice and clean.
Stayed in December 2023
Reviewed: February 24, 2024
Gannon
United States of AmericaSlightly rundown interior in areas.
Location, Airport Shuttle, attached restaurant
Stayed in February 2024
Reviewed: February 19, 2024
Benjamin
United States of AmericaTv didn’t work in the room, also shower took forever to heat up and our shower curtain was ripped
Was close to the mall of America and had a restaurant attached
Stayed in February 2024
Reviewed: February 18, 2024
Smith
United States of AmericaVery icy all over grounds - even step of shuttle bus was icy. Grounds could have used salt on all icy areas. Also - one of the side door entrance locks was not working.
Very good- lots of choices.
Stayed in February 2024
Reviewed: February 7, 2024
Cindy
United States of AmericaThey did not have a hot tub like they said they did unless we could not find it but it should of been in the pool area the only issue we had was between 1 and 2 am another guest or guest were being really loud and causing problems woke everyone up in my room
The beds were comfortable the room was clean and the breakfast had something for everyone to enjoy and they had hot breakfast items waffles pancakes and eggs and sausage and fresh fruit we enjoyed the pool
Stayed in February 2024
Reviewed: January 24, 2024
Janet
United States of Americapillows are super, nice hot water for shower and breakfast was great. the shuttle to airport is great!!
Stayed in December 2023
Reviewed: January 12, 2024
Angela
United States of AmericaPickup at airport was unavailable despite making advanced arrangements.
Location
Stayed in January 2024
Reviewed: January 8, 2024
Robin
United States of Americaneeds rehab in halls and lobby. Though clean, it gives impression of run down. Lingering smell everywhere (old cigarette covered by air freshener).
very good breakfast. Great access to airport with courteous, prompt shuttle service.
Stayed in December 2023
Reviewed: January 2, 2024
Sarah
United States of AmericaThe rollout sofa had a huge stain on the mattress with no sheets or blankets. Gross! Staff replaced it with a roll away cot which was horribly uncomfortable.
Staff was friendly and helpful. Location to airport is great.
Stayed in January 2024
Reviewed: January 1, 2024
Pat
United States of AmericaBreakfast didn't start till 6:30 and our departure was before that. They should offer something to early departures. When we checked in at 5:00pm the 5:00am shuttle service was full so we were forced to take the 4:30 shuttle. The shuttle service was for 2 hotels. They wouldn't let us book our shuttle service till we checked in. I don't think that is right!! You should be able to reserve the shuttle service when you book your stay!!
Stayed in December 2023
Reviewed: December 30, 2023
Dawn
United States of AmericaWell we had come on Christmas so everything was closed. Not your fault though
We didn’t eat breakfast because we had to get up and leave too early to get to airport.
Stayed in December 2023
Reviewed: December 29, 2023
Linda
United States of AmericaClose to the airport
Stayed in December 2023
Reviewed: December 17, 2023
Rachel
United States of Americasmell in hallway
Staff nice, beds are comfy.. Also has pick up service from airport.
Stayed in November 2023
London, UK
Akron, USA
Belle Vernon, USA
Azeitao, Portugal
Marsala, Italy
Hua Hin, Thailand
Sanguinet, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content