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  5. Reviews of Universal's Cabana Bay Beach Resort

Reviews of Universal's Cabana Bay Beach Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6550 Adventure Way, Orlando, FL 32819, United States of America

#150 of 384 hotels in Orlando

Guests' Choice

Review Score

Based on 5168 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location and transportation options yo go to theme parks. Big room, comfy beds. Friendly happy staf

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    We still love Cabana and will continue to visit through the years. However, we will request Bayside
    • Leisure trip
    • Family with young children
    • Standard Room with ADA Tub Mobility Accessible (Includes Early Park Admission)
    • Stayed 5 nights

    We visit every year and stay at Cabana. We have always had rooms in the Bayside Tower. This year we were placed in the Americana which was not great. Sugar ants were in both beds, the safe wasn't working and had to wait for staff to replace the battery. Walk to the room was too far.

    Location, pools, bars, staff

    Stayed in March 2024

  • Reviewed: April 23, 2024

    8.0
    I love this hotel, but rooms need urgent renovation.
    • Leisure trip
    • Family with young children
    • Family Suite - Interior Entry (Includes Early Park Admission)
    • Stayed 8 nights
    • Submitted from a mobile device

    In the last few years, I have always stayed at this hotel, and I loved it! I think it is the eighth time that I have stayed at Cabana, I have always recommended it to my friends, but this time I had a very bad experience with a completely ruined room. Peeling bathtub, damaged benches and sofas, bed with holes in the mattress… horrible! The staff promptly changed our room and apologized, but I think the rooms need urgent renovation! I reinforce that I love this hotel, but I'm rethinking it if they don't make improvements to the rooms especially.

    I love the location, the family suite (with living room and kitchen), the facilities are great and the swimming pool is amazing for kids!

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely theme and perfect location too the water park x

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    It was a good hotel for the money.
    • Leisure trip
    • Family with young children
    • Family Suite - Interior Entry (Includes Early Park Admission)
    • Stayed 14 nights
    • Submitted from a mobile device

    Variety of meals

    Breakfast was good . We felt safe. Room service was excellent

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Great facilities, great staff and great location.
    • Leisure trip
    • Family with young children
    • Family Suite - Exterior Entry (Includes Early Park Admission)
    • Stayed 6 nights
    • Submitted from a mobile device

    24 hour notice required to use the airport shuttle.

    Location and facilities. The pools are amazing.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Overall it was a good stay.
    • Business trip
    • Family with young children
    • Family Suite - Exterior Entry (Includes Early Park Admission)
    • Stayed 5 nights
    • Submitted from a mobile device

    There was a water leak from the air conditioner at room 1437 where we were staying and an engineer came to solve the problem but no one came to dry it up and the rug was soaked and wet.

    Over the theme of the resort.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    All in all we had a great time at the resort.
    • Leisure trip
    • Family with young children
    • Family Suite with Partial Pool View - Exterior Entry (Includes Early Park Admission)
    • Stayed 3 nights
    • Submitted from a mobile device

    The gift shop was too expensive.

    It had everything on site and didn’t have to leave for anything.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Family Suite - Exterior Entry (Includes Early Park Admission)
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very helpful staff and facilities and location excellent

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite - Exterior Entry (Includes Early Park Admission)
    • Stayed 4 nights
    • Submitted from a mobile device

    Some of decor could do with refresh. Nothing major.

    Excellent location, decent food options for kids.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Amazing definitely recommend
    • Leisure trip
    • Family with young children
    • Standard Room with Roll-In Shower Mobility Accessible (Includes Early Park Admission)
    • Stayed 5 nights
    • Submitted from a mobile device

    Prices on food

    The view from the room

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Had a great time.
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 4 nights

    The rooms run small and the lights are very bright. I could have used some 'night light' I would also have liked more food options.

    I liked the room, the pool and pool services. I liked that there was food options. The staff was helpful.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Suite - Interior Entry (Includes Early Park Admission)
    • Stayed 3 nights
    • Submitted from a mobile device

    We wished there was one waitstaff restaurant. But I can see why they done because it’s a big property and the wait would be long. So we just walked next door to another property and ate at the rooftop bar.

    Loved the location, the room setup, the casual food and dessert options that were so fast and easy. It had a fun 1960’s vibe. It is perfect for families and large groups.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Was beyond our expectations. Would come back.
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 5 nights

    Clean rooms. Quiet at our location. The food options were good. The portions were acceptable for the prices. Very family friendly. The late night stop at the Malt Shoppe was a hit with the kids after a long at the parks. Close proximity to Volcano Bay (Literally next door. See the picture attached.) Easy 0.9 mile walk from the resort to the nice small security entry near Islands of Adventure took around 20 minutes. It is wide path along the river taxi route with the other resorts and very peaceful. We only used the Shuttle once to the parks (to experience it) and that took us to the crowds entering together (very crowded). Highly recommend the short walk back and forth via the short line security entrance. Close to the Airport. 20 miles. Took about the same amount of driving time as walking to the parks. Orlando's airport is crazy busy every time we are there. Overhead announcement when we left for United Airlines was need for bags to be checked FOUR (4) hours before take off. I would never leave less than 3 hours before a flight out of Orlando to allow for the unforeseen headaches it presents. But the Uber/Lyft was less than $50 with tip for us, so great not to rent a car for the week.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Nicely appointed rooms under quality management
    • Leisure trip
    • Family with young children
    • Family Suite - Exterior Entry (Includes Early Park Admission)
    • Stayed 3 nights
    • Submitted from a mobile device

    Spring break never fun, got stuck in a far off building with Views of parking. Lot

    Busses ran frequently to park, nice large bathroom area, room laid out well. Pools very nice. Lively vibe.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    I would compare this resort to Disney Pop Century or Art of Animation. Cabana Bay is better.
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 3 nights

    The elevator in our building stopped working making it difficult to load the car from the 3 floor. I walked down to the next building to use their elevator.

    We got a free room upgrade!! The pool has a slide and lazy river. Bowling is an option. Food availability.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    We had a very good time, the beds were comfortable, the food court was amazing, the food was delicious.
    • Leisure trip
    • Family with young children
    • Standard Room with Partial Pool View (Includes Early Park Admission)
    • Stayed 4 nights
    • Submitted from a mobile device

    Property was older and needed some modifications or upgrades

    The food court was very convenient. The pool was great.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Great 4day family friendly stay.
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing really.

    Great food options. Near to Universal Parks. Nice pools. Very nice staff. Rooms spacious, clean and comfy.

    Stayed in February 2024

  • Reviewed: March 26, 2024

    8.0
    Fun
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 1 night
    • Submitted from a mobile device

    Room Passes for gates didn’t work properly or right away

    Cleanliness and pool area

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Friendly staff and fair price considering the competition.
    • Leisure trip
    • Family with young children
    • Standard Room (Includes Early Park Admission)
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds could have used more pillows. They probably would have brought more pillows if we had asked but I feel that 4 pillows for a queen sized bed should have been standard.

    Close proximity to parks and City Walk. Plenty of bus transportation available. Friendly staff as well.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Just Okay
    • Leisure trip
    • Family with young children
    • Family Suite - Exterior Entry (Includes Early Park Admission)
    • Stayed 5 nights
    • Submitted from a mobile device

    No food option for gluten allergy. Food is expensive for low quality. Mattress was saggy.

    Location, amenities, pools, style of rooms

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    I would definitely come back
    • Leisure trip
    • Family with young children
    • Family Suite - Interior Entry (Includes Early Park Admission)
    • Stayed 4 nights

    PARKING FEE ROOM WAS ONLY CLEAN ONCE

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with Water Park View (Includes Early Park Admission)
    • Stayed 4 nights
    • Submitted from a mobile device

    Some volcano view rooms look onto the back parking lot of restaurant and the dumpster

    Pools and restaurants

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Fun- Family place with something for everyone!
    • Leisure trip
    • Family with young children
    • Family Suite - Exterior Entry (Includes Early Park Admission)
    • Stayed 6 nights
    • Submitted from a mobile device

    Our family suite was facing a parking lot with a lot of traffic. Would’ve liked a room with a view of the pool. The bowling is limited to the amount of people in your group. Since there were only 2 of us they cut us off at 45 minutes even though we had a reservation. Rooms are outdated. Very outdated.

    Breakfast selection is good. A lot of choices and grab and gos! The set up could be better. The food is cold by the time you walk around the barred off area to reach the tables but they do have a microwave at that section. A lot to do! Make s’mores outdoors at the fire pits, pools and a slide for the kids, the lazy river, an arcade, bowling, a very move gift shop. Room was spacious and clean.

    Stayed in March 2024

Showing 1 - 25

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