1953 Northcross Lane, Pensacola, FL 32514, United States of America
#17 of 58 hotels in Pensacola
Guests' ChoiceBased on 218 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.3
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Patrick
United States of AmericaSomething they could not control. Unruly people.
Clean and friendly. Carpet needs to be replaced.
Stayed in May 2024
Reviewed: December 17, 2023
Patricia
United States of AmericaNo USB ports in room.
Location
Stayed in December 2023
Reviewed: November 22, 2023
Christine
USACoffee
Cleanliness and comfort
Stayed in November 2023
Reviewed: October 9, 2023
Douglas
United States of AmericaNo comment.
No comment.
Stayed in October 2023
Reviewed: September 14, 2023
Alan
United States of AmericaI booked a two bed room and when I got there they gave me a single bed room so I went back down to tell the hotel agent and he checked my reservation and told me booking. Com booked my reservations with what is ever available terrible of Booking. Com I will never book with them again
There’s was no breakfast and the cookies was like mud
Stayed in September 2023
Reviewed: September 11, 2023
Hageman
United States of AmericaSeemed a little understaffed.
It was clean. Convenient to Oops bowling alley where I was bowling in a tournament. I felt safe entering and exiting the property.
Stayed in September 2023
Reviewed: September 10, 2023
Stacy
United States of AmericaI reserved a king size bed but was given a queen size bed
Everything was good
Stayed in September 2023
Reviewed: September 5, 2023
Stephanie
United States of AmericaNothing
Beds were so soft!! Nice place 😃
Stayed in September 2023
Reviewed: July 13, 2023
Ron
United States of AmericaNot the most comfortable bed. Recliner would not recline Other than , was ok
Stayed in July 2023
Reviewed: June 20, 2023
Mathew
United States of AmericaNot sure about the area as I heard cars squealing tires late at night. I could my neighbor upstairs after midnight pacing the floors. Although everything was clean, it had a dingy feel.
The bed sheets and blankets were clean. They smelled fresh with no odor. The room was spacious with areas for working, cooking and lounging. They accommodated my request to be on the opposite side of the interstate.
Stayed in June 2023
Reviewed: June 8, 2023
Matt
United States of AmericaI booked a room with a king bed but all that was available was a single queen bed. It was comfortable but not what I expected. Also no breakfast was provided.
it was a nice suite with a kitchenette.
Stayed in June 2023
Reviewed: June 3, 2023
Stubenrouch
United States of Americaperfect location right off the highway for our road trip. great for our night stay. just needed a place to rest for the night. nice and not uncomfortable.
Stayed in April 2023
Reviewed: May 21, 2023
Michael
United States of Americabug in the tub.. moveably not that simple in my scooter.
easy access easy to find
Stayed in May 2023
Reviewed: May 7, 2023
Nareewan
United States of AmericaNo hair dryer and shower cap
Nice.Clean
Stayed in May 2023
Reviewed: May 6, 2023
Dave
United States of AmericaI did not like the outside of the property first of all. When it professes to be in an IHG hotel, you just look for something different. I don't really know what the IHG is referring to though, but the outside leaves something to be desired. It's a pet friendly hotel but who came up with the ideal that pets can stay in any room? You've gone too far with that. Just like there are smoking and non-smoking rooms, there could be rooms that are only for pets to stay in. I'm sure that's why the carpet hasn't been changed in the hallways; the pets will just ruin it again. It looks a mess.
The room was very nice; it basically had everything we needed in there. I'm not sure if it had been remodeled or what, but the facilities seemed to be new and very accommodating. I have no complaints about the room itself.
Stayed in April 2023
Reviewed: April 20, 2023
Johnnie
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 5, 2023
Carey
United States of Americasounded like a animal was trapped in the wall behind my bed.
location good pillows
Stayed in January 2023
Reviewed: December 18, 2022
Fallon
United States of AmericaThe morning/check-out staff was curt and a little rude. I felt welcomed by the evening staff, but not welcomed by the morning staff.
There are lots of nice little touches, like their little store and lending place. The rooms are nice, well-equipped, comfortable, clean and quiet. The evening/check-in staff was polite, cordial and patient.
Stayed in December 2022
Reviewed: October 3, 2022
Sophia
United States of AmericaIt was food left in my fridge inside the room
Was clean and comfortable staff was friendly I recommend
Stayed in October 2022
Reviewed: September 18, 2022
Jeffrey
United States of Americanothing
location and amenities
Stayed in September 2022
Reviewed: September 18, 2022
Valeria
United States of Americano breakfast included and coffee machine in the room broken
the design of the place and the room
Stayed in September 2022
Reviewed: September 5, 2022
Rajai
United States of AmericaThe bed listed was listed as “king size” It was a queen sized which made sleeping very uncomfortable.
The suite was amazing! Clean & had a full functioning fridge & microwave, even a stove top! They also had free dvd rentals & so much more !
Stayed in September 2022
Reviewed: August 29, 2022
Devin
United States of AmericaCentral to restaurants and shopping.
Stayed in August 2022
Reviewed: August 27, 2022
Ryan
United States of AmericaThe pool area taken over every evening by out of state workers drinking and loud music ALL night. Oh, also a fight around 6am amongst themselves when we were checking out.
Very nice staff, and very clean!
Stayed in June 2022
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