16311 East Freeway, Channelview, TX 77530, United States of America
#8 of 13 hotels in Channelview
Guests' ChoiceBased on 63 hotel reviews
7.4Cleanliness
8.3
Comfort
8.1
Location
7.8
Facilities
7.8
Staff
7.8
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: February 23, 2024
Amber
United States of AmericaStaff was friendly
Stayed in February 2024
Reviewed: January 25, 2024
Beyonka35
United States of AmericaI didn't like that my room smelled like cigarettes both days. The smokers stand right outside the window and my room wouldn't get warm for nothing. I couldn't use the spa tub the first night because of how cold the room got came night fall. Maintenance had to come next day to adjust heat.
I liked the size of the spa tub
Stayed in January 2024
Reviewed: January 14, 2024
Cindy
United States of AmericaWe were not informed that their was a situation that required homeland security to be at hotel
Stayed in January 2024
Reviewed: July 17, 2023
Joel
United States of AmericaOn the 4th floor
Location
Stayed in July 2023
Reviewed: June 25, 2023
Winter
United States of AmericaThat it didn’t say anything about a deposit
The bed was so comfortable and the hot tub was just what I need it
Stayed in June 2023
Reviewed: September 28, 2022
Vincent
United States of AmericaRoom was hot
The jacuzzi tub Pool
Stayed in September 2022
Reviewed: March 18, 2022
Susie
United States of AmericaThe bartender wouldn't service and said the bar was closed but yet had several men sitting at the bar with open tabs. It was disappointing cuz we were only a few minutes past closing time.
Hot tub was nice
Stayed in February 2022
Reviewed: August 5, 2021
Kenja
United States of AmericaCancellation fees
Make sure that the booking information includes every possible solution.
Stayed in August 2021
Reviewed: October 9, 2023
Martinez
United States of AmericaNa
Na
Stayed in July 2023
Reviewed: September 25, 2023
Janaisha
United States of AmericaCleanliness, staff never smiled, jets in the tub had mildew, jacuzzi water way below level
The pillows were so comfortable
Stayed in September 2023
Reviewed: June 19, 2023
Gerald
United States of Americayour service
I stay 3 days not 4.. refund
Stayed in June 2023
Reviewed: May 14, 2023
Michael
United States of AmericaThe hot tub was not heated. (Main reason we had chosen this property) Ceiling fan in room did not work and looked to be mold growni g around bottom part of walk in shower and found dried blood on bed skirt the next morning and when wife mentioned this to the front deck. She didnt even care. She just shrugged her shoulders and walked off
The facilitys was nice the room was disappointing for the price
Stayed in May 2023
Reviewed: April 23, 2023
Carli
United States of Americaeverything is great here
Stayed in April 2023
Reviewed: March 25, 2023
Shannon
United States of Americaroom was smaller then I thought bathroom was just the basic shower/tub but picture showed walk in big shower For price I paid expected bigger and nicer
the hot tub
Stayed in March 2023
Reviewed: March 9, 2023
Deanna
United States of Americathe staff was not very nice they didn’t speak unless you do!!
I did not like location but loved the indoor pool for kids
Stayed in February 2023
Reviewed: January 13, 2023
Karina
United States of AmericaI paid a lot of money and the hotel facilities are deplorable, also the bed was not comfortable, cold breakfast, in addition to being removed before time and also the cleaning staff did not let me eat by running from the restaurant to clean it. the corridors and room with a horrible smell. It is not worth paying $550 plus a $100 deposit which I have not received yet
Nothing
Stayed in January 2023
Reviewed: December 7, 2022
Stephen
United States of American/a
Very comfortable and great staff
Stayed in December 2022
Reviewed: May 26, 2022
Rojas
United States of AmericaThe only thing I did not like was the fact that the entry to the hotel right off the exit was closed to where we had to go around the block to get back on the feeder to be able to enter the property.
The facility was nice and clean. We liked the fact it had an indoor pool. The hotel employee did her best to accommodate our needs at check-in.
Stayed in May 2022
Reviewed: March 21, 2022
Rafael
United States of Americaroach was found in room
the location
Stayed in March 2022
Reviewed: March 21, 2022
Brown
United States of AmericaThe bed was extremely uncomfortable. The mattress was thinner than my couch cushions. Corrosion was built up on the shower head and you have to pay for extremely basic boxed cereal and cold egg breakfast.
Building is appeasing to the eye, secure (security patrol), and good location.
Stayed in March 2022
Reviewed: February 18, 2022
Jenni
United States of Americafront desk staff very friendly, bartender was rude
clean
Stayed in February 2022
Reviewed: January 3, 2022
Reilly
United States of Americahorrible service from the night shift front desk guy. we had an issue with the room and he was extremely rude about it.
Stayed in January 2022
Reviewed: December 23, 2021
Vanessa
United States of AmericaEverythin was perfect
We didnt eat breakfast
Stayed in December 2021
Reviewed: September 4, 2021
Jessica
United States of AmericaThe beds were extremely uncomfortable. The hot tub did not work at all. Our air conditioner in the room did not work. Breakfast was horrible and it ended an hour earlier than what we were told. It was 9:00am and while we were eating we were told we needed to finish because they were closing it at 9:30am. Front desk clerks were very nice.
Stayed in August 2021
Showing 1 - 25
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