13031 Central Avenue Northeast, Albuquerque, NM 87123, United States of America
Based on 68 hotel reviews
5.5Cleanliness
6.1
Comfort
6.4
Location
6.3
Facilities
5.9
Staff
7.9
Value for money
6.3
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: October 8, 2022
Thomas
United States of AmericaCould have offered some fruit, oatmeal, yogurt.
Just a bag of sugary packaged bars. No fruit or protein.
Stayed in October 2022
Reviewed: October 5, 2022
Nicole
United States of AmericaArea is full of homeless and the clientele on property was quite frankly unsettling. Not a place you want to be outside when the sun goes down. Front desk was not open when we left and we were told we had to call the front desk the morning we left. Sorry but I should not have had to call to notify the front desk that I left the keys in the room and that we had checked out. No voicemail to leave message. In that respect the property was operating like the 1970's.
Front Desk evening staff was amazing. Property had security car presence. Room had working air conditioning.
Stayed in October 2022
Reviewed: May 30, 2022
Andrea
United States of AmericaThe furniture and facilities are old. They could stand to update the furniture and bedspreads. The hottest setting of water in the shower was only lukewarm.
The staff is incredibly kind, and exceeded expectation. The rooms are clean.
Stayed in May 2022
Reviewed: May 11, 2022
Bachtiar
United States of AmericaNoisy Bulky AC Unit.. improper plumbing.. the shower leaked.. water spread all around (seems the plumber NOT PUTTING WHITE SEALEN TAPE. the water could potentially ruin the newly painted wall.
securely gated, safe to leave two bicycles on the back of my SUV. More important the security officer is visible
Stayed in May 2022
Reviewed: April 17, 2022
Renee
United States of AmericaStaff is do nice and helpful... It's sad that great customer service is a thing of the past. So when u actually receive great service it's so great.
Stayed in April 2022
Reviewed: April 1, 2022
Jan
United States of AmericaLocation was really bad!!! Also web side said, will be continental breakfast serve. She told me because of Covid, they don't serve breakfast. This is B.S. I stayed in two weeks ago in Laquinta, Albuquerque breakfast was served.
Price for the room!!!
Stayed in March 2022
Reviewed: March 12, 2022
Wilkinson
United KingdomI felt the room had not been totally checked since the last occupants left as the heater was faulty and the fire alarm removed from the wall with the battery disconnected
Comfy and clean and staff polite and helpful. More suitable for a longer stay as kitchen facilities in place
Stayed in March 2022
Reviewed: February 7, 2022
Timmy
United States of AmericaJust some minor issues
Ya
Stayed in February 2022
Reviewed: February 7, 2022
Satious
United States of AmericaI didn't like how they were far too nosey they charge too much for the rooms and it doesn't tell you on booking.com there is 100 deposit no matter who it is. I didn't like the room it wasn't worth the price.
N/a
Stayed in February 2022
Reviewed: December 22, 2021
Cheryl
United States of AmericaParts of the building were literally a hazard zone
The price was reasonable
Stayed in October 2021
Reviewed: October 19, 2021
Veronica
United States of AmericaThe staff was friendly.
The carpet was filthy. The heater had mold.
Stayed in October 2021
Reviewed: September 29, 2021
Jessica
United States of AmericaThe bathroom was dirty. Seemed like the shower hasn’t been cleaned at all.
The stuff was really friendly and there was 24 hour security.
Stayed in September 2021
Reviewed: September 9, 2021
John
United States of Americano coffee or breakfast - room was not quite ready - run down facility.
price?
Stayed in September 2021
Reviewed: August 19, 2021
Marjorie
United States of AmericaThey gave me a wifi password and it did not work at all....... I get because of covid but breakfast was blah o and behind the refrigerator there was absolutely blood on the wall and no trashcan was anywhere insight in the room....I was in room 210......I also understand that the room was up for maintenance on the system and I had booked it right before the desk.person hit a button to remove it from the website...... the desk sys a toilet issue..... the issue did not bother me and I understand that might have been why no cans for trash....
Stayed in July 2021
Reviewed: August 13, 2021
Lauren
United States of AmericaSeriously only stay here if you have to...it's so gross. Housekeeping/EVS clearly does not get paid enough to care cuz it's disgusting, and based on other reviews I read after I booked and paid...I figured it wouldn't have been worth it to say anything or try to get a new room or linens...I legit saw housekeeping outside of my room before I went in too, so if that was what they call turning over a room, it's not okay. Broken car window glass in the one of the parking spots next to mine, but I could see the parking spot/my car from my window and again Security was super professional so it ended up being okay. It's overpriced on Booking.com too. Book elsewhere if you can.
There were no live roaches or bed bugs. Pet-friendly room & the grass area for pets is kept clean. Overnight security plus the front desk folks were nice & professional. Reasonable check-in and check-out times.
Stayed in August 2021
Reviewed: August 7, 2021
Jeremy
United States of AmericaSecurity harassed me cuz I got locked out of my room and I had to wait for my keys
Stayed in July 2021
Reviewed: July 26, 2021
Lance
United States of AmericaNear movie theater and restaurants. Quick access to many sites. Security officer on site. Great staff!
Stayed in July 2021
Reviewed: August 23, 2022
Christina
United States of AmericaA little pricey due to location & rooms need a little upgrade.
Staff was so nice, easy check in & check out wasn't until 12:00pm so that was nice!
Stayed in July 2022
Reviewed: July 21, 2022
James
United States of AmericaWe left early.
Stayed in July 2022
Reviewed: June 15, 2022
Ova
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 4, 2022
Renee
United States of AmericaJust how the front desk were very laid back and nice and very genuine both shifts .
Stayed in April 2022
Reviewed: April 1, 2022
Matthew
United States of AmericaNo ice machine, sketchy area with even an even more sketchy security guard lurking around.
Price, clean room
Stayed in March 2022
Reviewed: March 29, 2022
Kendra
United States of AmericaFloors were stained @ dirty. Felt dirt on the floor.
The beds.
Stayed in March 2022
Reviewed: March 28, 2022
Michael
United States of AmericaRoom was dirty, paid for non smoking king got a smoking queen Will not stay again
Staff was extremely friendly, price was a great value
Stayed in March 2022
Reviewed: January 7, 2022
Jeff
United States of AmericaSomeone pounded on my door at 3 am. Door to room was difficult to open. Everyday I had to get my door security card key updated everyday because the key wouldn’t work.
No breakfast and you get what you pay for.
Stayed in January 2022
Showing 1 - 25
Akureyri, Iceland
Moerna, Italy
Burgas, Bulgaria
Chengdu, China
Sibiu, Romania
Florence, Italy
La Libertad, El Salvador
Zadar, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content