11765 Business Park Drive, Waldorf, MD 20601, United States of America
#13 of 13 hotels in Waldorf
Guests' ChoiceBased on 374 hotel reviews
4.3Cleanliness
5.3
Comfort
5.3
Location
6.0
Facilities
4.8
Staff
6.5
Value for money
5.1
Free WiFi
5.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 9, 2023
Carroll
United States of AmericaPool open, second floor items working my
Staff are excellent just that the hotel is being renovated and nothing on the second floor works,ice machine,washer, dryer sometimes
Stayed in July 2023
Reviewed: June 22, 2023
Mike
United States of AmericaThe room was missing outlet covers, there was roaches in the room and the walls had paint chipping. The bathroom door would stay open
Stayed in June 2023
Reviewed: June 15, 2023
Araseliz
United States of AmericaThe reason for the booking was the amenities. I booked due to a basketball tournament in the area. The Comfort Inn was under construction and that's not the issue. The issue is that the website wasn't updated to reflect this. The lobby had many boxes some opened and closed right in the middle of the entry way. The pool area was closed, I'm sure it was under construction as well. There was a lack of staff and the housekeeping didn't show up, so I was told. The rugs were not vacuumed in the hallway. No ice in the ice machine. There was a chocolate chip cookie inside the air conditioning unit. The bathroom paint was chipping and the curtain rod was almost falling off. I tried to book at near by hotels but they were booked. Unfortunately, it was not the cleanest and for the price i paid through booking.com it was not it.
The location was not bad. It is off a main street with many stores and restaurants close by. The front desk attendant was very nice. He was very apologetic to the other customers due to the long wait.
Stayed in June 2023
Reviewed: June 12, 2023
Victoria
United States of Americathere were roaches throughout the room we had on the bottom floor.
it’s close to home and affordable
Stayed in June 2023
Reviewed: June 6, 2023
Barrington
United States of AmericaI understand it was under renovation, had roaches and other guests stay up partying til 4am(very loud)
Staff
Stayed in June 2023
Reviewed: May 7, 2023
Charles
United States of AmericaI didn't like not being given advance notice that the hotel was in the process of being renovated.
Location was ok.
Stayed in April 2023
Reviewed: April 20, 2023
Linnette
United States of AmericaThe staff wasn't pleasant when I complained about my remote being missing, the housekeeper had left door open after cleaning. The elevator was not working and staff didn't mention until after I inquired.
Room had been freshly cleaned
Stayed in April 2023
Reviewed: April 17, 2023
Kimberly
United States of Americanothing
nothing
Stayed in April 2023
Reviewed: April 17, 2023
Kimberly
Abkhazia, Georgianothing
nothing
Stayed in April 2023
Reviewed: February 23, 2023
Yates
United States of AmericaRms need to be updated and the latch to lock the door was broken
No breakfast
Stayed in February 2023
Reviewed: January 4, 2023
Michael
United States of AmericaPut me All the way to the back of the hotel while I was walking with a cane with a broken toe. They had no hot water in the shower
Stayed in January 2023
Reviewed: November 30, 2022
W
United States of Americathe fact that I had to go to four rooms before I could locate one that the outside window could be secured. and during checkout I requested a receipt and none was printed nor emailed as the clerk assured me I would receive when she discovered and inoperable printer
location
Stayed in November 2022
Reviewed: November 19, 2022
Brian
United States of AmericaThe room was didn't have refrigerator, the TV was not working. This was room 327. Then we were moved room 330 which we had someone come banging on our door because when employee switched our room I guess she didn't do it the right way and we had to call police because another employee told us we were not supposed to be in there. It was a terrible experience and would never go back.
Nothing
Stayed in November 2022
Reviewed: November 12, 2022
Stratton
United States of AmericaThe room smelled and there were visible stains on the carpet.
The size of the room was great. I like the fact that we had a refrigerator and microwave.
Stayed in November 2022
Reviewed: November 2, 2022
Adhimu
United States of AmericaOld dilapidated hotel
Stayed in October 2022
Reviewed: September 27, 2022
Wanda
United States of AmericaThe room had a tremendous hole in the wall, the headboard was off the frame and the smoke detector was missing
Location was good for the purpose of this trip
Stayed in September 2022
Reviewed: September 26, 2022
Shakita
United States of AmericaSome of the appliances didn't work such as the ice maker and the water was really hot in the shower and one of the rooms I had the toilet leaked
The front desk staff was friendly
Stayed in August 2022
Reviewed: September 18, 2022
Stewart
United States of AmericaFacilities looked as if they were going through remodeling stages . Looked as though it need worked ! Location looked like it was in the hood !
It was comfortable beds were neat!
Stayed in September 2022
Reviewed: August 17, 2022
Juvy
United States of Americamy 6 nights was quite but on my 7 nights it was nigntmare 3 hrs of party next door and 12 midnight finally security finally came to stop them
my 7
Stayed in August 2022
Reviewed: August 8, 2022
Bridgette
United States of AmericaLocation was very messy, trash all around front, side and back of property. Initial room given was absolutely filled with the smell of cigarettes. Next room smelled better but had a very small TV. Felt unsafe due to people lurking around the front of hotel, ended up leaving early.
Close to destination
Stayed in August 2022
Reviewed: August 3, 2022
Maria
United States of AmericaMy TV was not working and I went to the front desk and they had told me they would give me a discount because of the tv problem and I haven’t received it yet
Stayed in July 2022
Reviewed: July 25, 2022
David
United States of AmericaWhere to begin, the one ice machine in the entire building was out, they had zip lock baggies of ice in the “store” area but free, the one elevator in the building was out, the pool was out, the tv was out.. cats housed out front like that’s their home, people passed out in the parking lot, the carpet was restaurant grungy & ripped, room furniture poorly kept & severely stained, toilet leaked, holes in the curtains & lamp shades.. it was less than sub par & I have pictures to prove.
The front Desk staff was very nice (and apologetic) considering the facility they have to work in. The property was close to the highway.
Stayed in July 2022
Reviewed: July 21, 2022
Soulsby
United States of AmericaDirty flooring in carpeted hallways. Stains and chipped paint in bathroom. Pool was empty and out of order. No mention of that on website. I only booked there because of pool was nice during previous stays.
Convenient location. Friendly front desk
Stayed in July 2022
Reviewed: July 12, 2022
Niwat
United States of Americano
it bad
Stayed in June 2022
Bakewell, UK
Santo Domingo, Dominican Republic
San Juan, Puerto Rico
Westminster, USA
Cap-des-Rosiers, Canada
Lisle-sur-Tarn, France
Taipei, Taiwan
Mesagne, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content